VMware Cloud Foundation (VCF) Known Issues
Article ID: 415800
Updated On:
Products
VMware vSphere ESXi
VMware vSphere ESXi 5.0
VMware vSphere ESXi 5.5
VMware vSphere ESXi 5.x - View
VMware vSphere ESXi 8.0
VMware vCenter Operations Manager
VMware vCenter Operations Manager for Horizon 1.x
VMware vCenter Protect 8.x and 9.x
VMware vCenter Server
VMware vCenter Server 4.x - View
VMware vCenter Server 5.0
VMware vCenter Server 6.0
VMware vCenter Server 8.0
VMware vCenter Site Recovery Manager 5.x
VCF - MCOE - SDDC
VMware SDDC Manager
VMware Aria Operations (formerly vRealize Operations) 8.x
VMware NSX
VMware NSX Advanced Load Balancer
VMware NSX Data Center for vSphere
VMware NSX Firewall
VMware NSX for vSphere
VMware Workstation
VMware Workstation 16.x Pro (for Windows)
VMware Workstation 10.x (for Linux)
VMware
VMware Live Recovery
VMware vDefend Firewall
VMware vDefend Firewall with Advanced Threat Prevention
VMware vDefend Network Detection and Response
VMware vSAN
VMware vSAN 6.x
VMware vSAN 7.x
VMware vSAN 8.x
Issue/Introduction
Known issues related to VMware Cloud Foundation (VCF) by product.
Resolution
Table of Contents
- VCF Frequently Reported Issues by Product
- VMware vCenter Server
- VMware vSphere ESXi
- VMware Aria Suite
- VMware NSX
- VMware vSAN
- VMware Cloud Director
- VMware SDDC Manager
- VMware Live Recovery
- VMware Cloud on AWS
- VMware vSphere Kubernetes Service (VKS)
- VMware vDefend Firewall
- VMware HCX
- VMware Workstation
- VCF Operations for Networks (AON)
- VMware Desktop Hypervisor
- VMware NSX Networking
- VMware Usage Meter
- VMware Aria Operations (formerly vRealize Operations) 8.x
- VMware Avi Load Balancer
- VCF Automation
- VCF Operations
- VMware
- VMware vDefend Firewall with Advanced Threat Prevention
- Licensing
- Product Entitlements/Contracts Related
- Support Portal & Access Issues
- Enhancements
- VCF Additional KB Articles by Product
- VMware vCenter Server
- VMware vSphere ESXi
- Core Storage
- VMware Aria Suite
- VMware NSX
- VMware vSAN
- VMware Cloud Director
- VMware SDDC Manager
- VMware Live Recovery
- VMware vSphere Kubernetes Service (VKS)
- VMware Cloud on AWS
- VMware vDefend Firewall (Security)
- VMware HCX
- VMware Workstation
- VMware NSX Networking
- VMware Desktop Hypervisor
- VMware Usage Meter
- Product Entitlements/Contracts Related
- Support Portal & Access Issues
- Licensing
VCF Frequently Reported Issues by Product
VMware vCenter Server
Compute
- Replace certificates on vCenter server using the Fixcerts script
- vCert - Scripted vCenter expired certificate replacement
- Regenerate vSphere 6.x, 7.x, and 8.0 certificates using self-signed VMCA
- "Signing certificate is not valid" or "No healthy upstream" error in vCenter Server Appliance
- Patching/Updating VMware vCenter Server through Appliance Management Interface VAMI
Core Network
- Troubleshooting virtual machine network connection issues
- Known issues when upgrading a DVS from 6.5 or earlier to DVS 6.6 or later
- VLAN configuration on virtual switches, physical switches, and virtual machines
- vCenter network connectivity lost - Recover vCenter network when connected to a Distributed Switch
- Error "Invalid configuration for device 'XX': triggers failure of vMotion/Cloning of for large VMs
Core Storage
- Permanent Device Loss (PDL) and All-Paths-Down (APD) on host
- Forcing a Fabric Login reset on Fibre Channel and FCOE Adapters
- Disable vCLS on a Cluster via Retreat Mode
- Converting a Raw Device Mapping (RDM) into virtual disk (VMDK).
- Possible Migration failures of virtual machines stored on vVols due to overloaded VASA providers
Other
- EAM API call fails with CertificateNotTrustedFault or EAM agent has CertificateNotTrusted issue.
- vCenter log disk exhaustion or /storage/log full
VMware vSphere ESXi
Compute
- ESXi host may crash with PSOD (purple screen of death) with the message: BlueScreen: NOT_IMPLEMENTED bora/vmkernel/main/world.c:2307
- Patching ESXi host using Command Line
- Investigating Virtual Machine file locks on ESXi Host(s)
- Troubleshooting an ESXi host in a "not responding"/"disconnected" state
- Network adapter (vmnic) is down or fails with a Failed Criteria Code
- Supported drivers and firmware versions for I/O devices
Core Network
- Troubleshooting virtual machine network connection issues
- Configuring a LAG on a vSphere Distributed Switch Port Group when using LACP
- Troubleshooting NIC errors and other network traffic faults in ESXi
- Packet capture on ESXi using the pktcap-uw tool
- Network adapter (vmnic) is down or fails with a Failed Criteria Code
Core Storage
- Error: VM hangs on the host. No actions can be performed such as vMotion, power off etc. FRAME DROP event has been observed in vmkernel logs
- Troubleshooting LUNs detected as snapshot LUNs in vSphere
- Troubleshooting fibre channel storage connectivity
- Permanent Device Loss (PDL) and All-Paths-Down (APD) on host
- "state in doubt; requested fast path state update" error in vmkernel.log
Live Recovery
- An error occurred during host configuration - Host fails to download vmware-hbr-agent VIB (Temporary failure in name resolution)
- Site Recovery Manager or vSphere Replication Appliance disconnects after updating vCenter Certificates
- There are not enough licenses installed to perform the operation
VMware Aria Suite
Cloud Automation
- vSphere Cloud Account certificate is changed causing errors such as Unavailable for Deployment and Failed to validate
- Error "Your subscription has expired. The core product operations are unavailable" is seen after upgrading to Aria Automation/Aria Orchestrator 8.18.x
- Troubleshooting VMware Identity Manager postgres cluster deployed through Aria Suite Lifecycle (vRSLCM)
- Certificate Replacement for VMware Identity Manager deployed from Aria Suite Lifecycle
- VMware Aria Automation 8.18.1 Cumulative Update #2
- Directory synchronization fails with error 'Connector Communication failed with Response'
Cloud Analytics
- How to add disks to a node in Aria Operations cluster
- Aria Operation for Logs shows disconnected and has 100% utilization on root partition
- How to Manually Upgrade VMware Aria Operations for Logs via Command Line
- VMware Aria Operations 8.18 Hot Fix 5
- Install a custom certificate in VMware Aria Operations for Logs 8.12 and Later
SPE Telco
VMware NSX
NSX
- Using Certificate Analyzer, Results and Recovery (CARR) Script to fix certificate related issues in NSX
- NSX Host or Edge Transport Nodes have a status of "Unknown" and Tunnels are "Not Available" or "Validation Errors"
- Application on NSX node has crashed alarm
- Troubleshooting NSX using Packet Captures
- Troubleshooting NSX TEP/BFD Tunnels between ESXi hosts and Edges
- Console message: "rte_kni: not enough space for copying the metadata headroom_size:192 metadata_size" on NSX-T Edge
ATP
- Force undeploy NAPP in NSX Manager
- K8S_MSG_CLIENT certificates can not be deleted after NAPP undeployment, causing expired certificate alarm
- Troubleshooting NSX Network Connectivity Issues
- K8S_PLATFORM_CA certificates can not be deleted after NAPP undeployment, causing expired certificate alarm
Security
- Using VMware NSX UI to select IDFW LDAP OUs shows error "Directory domain exceeds maximum org unit (Error code: 38032)"
- Steps to troubleshooting GI (Guest Introspection) based IDFW (Identity based Firewall)
VMware vSAN
VSAN
- Managing and Configuring a vSAN disk group using esxcli commands
- vSAN Health Service - Data Health – vSAN Object Health
- How to remove a disk from a vSAN disk group/host
- Understanding Congestion in vSAN
- Troubleshooting vSAN OSA disk issues
- VMware vSAN Network Health Check for MTU check fails in a Stretched Cluster
- Permanently Decommissioning a node from a vSAN Cluster
VMware vSAN 8.x
- EAM API call fails with CertificateNotTrustedFault or EAM agent has CertificateNotTrusted issue.
- Shutting down and powering on a vSAN Cluster when vCenter Server is running on top of vSAN
- vSAN and vSphere maintenance modes may diverge
- vSAN performance diagnostics reports: "vSAN is experiencing congestion in one or more disk group(s)"
SPE Telco
VMware Cloud Director
- Error: "Network ... cannot be deleted, because it is in use..." when deleting Organization VDC networks
- Error: "Storage policy "############" cannot be deleted since it is currently in use." when detaching storage policy from Organization VDCs
- Error: "validation error on field 'name': String value has invalid format" when managing or deleting a vApp or Virtual machine from Cloud Director Portal
- ERROR: "update or delete on table "vdc_logical_resource" violates foreign key constraint" when deleting an Organization VDC
- NFS shared storage volume getting full in VMware Cloud Director
VMware SDDC Manager
- How to update the SSH host keys on the SDDC Manager
- Bypass SDDC Manager upgrade compatibility checks when upgrade is unavailable due to missing compatibility data
- VCF upgrade fails on "SDDC Manager Deployment Drift stage" with an error "Service Validation Failed"
- SDDC Manager password operations are not allowed because of a failed password task
- Credential operations fail on NSX-T Components in SDDC Manager
- SDDC Manager upgrade fails at the stage "Update VCF Service and Platform rpms"
- SDDC Manager Upgrade to 5.X fails during "Update VCF Service and Platform rpms" stage
VMware Live Recovery
- Linking a new VMware Cloud on AWS SDDC to vLCR fails
- Failed to register VRMS - Unable to locate VM with address XYZ into the vCenter Server inventory
- Placeholder Create Error: Reprotect of the VM failed
- Unknown error 243 while upgrading SRM or VRMS appliances to 9.0.1 or 9.0.2
- vSphere Replication Troubleshooting
VMware Cloud on AWS
HCX
- VM's on L2 extended segments unable to communicate when MON enabled due to missing Local Egress (LE) flag.
- Putting ESXi into maintenance mode, vMotioning, or reconfiguring a VM fails, or snapshots are slow, due to the vmwarelwd ioFilter being attached
- HCX Site Pairing Connectivity Diagnostics
- Steps to Run Perftest in HCX
- Unable to Bulk Migrate a VM due to lwd I/O filter enabled on its virtual disks.
VMC
- HCX - VMC Cloud HCX reports error in VMware Cloud Console during upgrade
- Using your Broadcom Site ID(s) for full support portal access
- [VMC] Increase the HCX mgmt-app-network IP pool
- [VMC] HCX Cloud Manager failed to upgrade
VMware vSphere Kubernetes Service (VKS)
- vSphere Supervisor Root Disk Space Full at 100%
- Failed to expand volume because the disk that backs it has snapshots
- vSphere Supervisor Disk Space Clean Up Scripts
- Unable to Register a CM [vcenter-#####.org] Failed due to [Unknown error in processing request for CM vcenter-#####.org with id f24fad70-d4d2-4cec-####-##########] "errorCode":40200
- TKGS Cluster Reconcile was failing due to x509 certificate expiry for tkr-resolver-cluster-webhook in vmware-system-tkg
VMware vDefend Firewall
Security
- DFW Memory usage is very high
- Alarm for distributed_firewall dfw_vmotion_failure
- After an NSX upgrade, network traffic through an edge transport node is being dropped due to Distributed Firewall Rules being applied to the vNic.
- Using VMware NSX UI to select IDFW LDAP OUs shows error "Directory domain exceeds maximum org unit (Error code: 38032)"
- DFW context profile FQDN rule not working for certain URLs
VMware HCX
- HCX Bulk Migration operations and best practices
- HCX - Kafka Error "RecordTooLargeException" due to special characters in VM Notes
- HCX - Login is failing with "You don't have permissions to access this HCX system or too many active sessions. Try again after sometime"
- HCX - High Memory observed on NE Appliance with Error "Cannot allocate memory"
- HCX - NE VM kernel crash data collection and recovery
VMware Workstation
Desktop Hypervisor
- "A general system error occurred: Unable to push CA certificates and CRLs to host" when attempting to add an ESXi host to vCenter or when attempting to renew the certificate for the host
- vSAN Stretch Clusters - How to Replace the Witness Appliance/Host
- Error: "vSphere HA agent cannot be correctly installed or configured"
- VMware Workstation 17.x Pro sales, licensing, and compatibility FAQs
- vSphere HA Configuration stuck in "Election" state, fails with "HA Agent Unreachable" or "Operation Timed out" in vCenter Server
VCF Operations for Networks (AON)
- NSX Flows are not visible in VCF Operations for Networks
- Aria Operations for Networks features work intermittently with NSX-T Data Center version 3.x
- "HRegion Service running but not healthy" and possible other issues observed in VCF Operations for Networks
- Login to Aria Operations for Networks using VIDM/ WS1A is not working for versions before v6.14
- NSX Edge NAT Metrics not loading in Aria Operations For Networks User Interface
- ElasticSearch service unhealthy on Aria Operations for Networks
- Feature Request for VCF Operations for Networks
- Unable to remove Collector node from the GUI, removing collector give error "Please Remove all data sources and discovery profiles from collector VM before detaching it from Platform VM" in Aria Operations for Networks GUI
VMware Desktop Hypervisor
- Troubleshooting virtual machine performance issues for VMs running on VMware Workstation or Player
- Windows virtual machine sometimes prompts that VMware Tools is not running in the vSphere Client
- Understanding IP Hash load balancing
- Host requirements for link aggregation (etherchannel, port channel, or LACP) in ESXi
- Performing a silent installation of VMware Workstation on Windows
VMware NSX Networking
- NSX Edge vMotion best practices
- LB health check shows OK but the status of the pool server is DOWN
- Post upgrade NSX 4.1.x Global Managers Cannot Connect to Local Managers VIP
- BGP session diagnostics for troubleshooting BGP session flaps on NSX-T edge node
- AVI LB VIP advertise route prefix not getting removed from T0 on AVI detachment from T1 gateway
VMware Usage Meter
Cloud Management
- How to unregister a VCF Usage Meter instance
- Upload failing with error "Unable to call service at https://localhost:8051/api/v2/journal/search-results: 500 - {"timestamp":"","status":500,"error":"Internal Server Error","path":"/api/v2/journal/search-results"}"
- Forwarding OS logs for Aria Operations for Logs to Syslog Server like Splunk SIEM
- vCenter Server status shows as "Credentials Verified" in Usage Meter.
- VMware Cloud Foundation Usage Meter is not uploading product usage data to VCF Business Services console
VMware Aria Operations (formerly vRealize Operations) 8.x
Cloud Analytics
- How to add disks to a node in Aria Operations cluster
- /storage/log partition full when Local6 logs are not rotated in VMware Aria Operations
- How to Reset the Root Password
- How to Reset the Admin Password in VMware Aria Operations
VMware Avi Load Balancer
- VMware Avi Load Balancer Basic Edition: End of Availability & End of General Support Notice
- Prometheus api call for pool analytics returns 200 response without any pool data
- Empty Virtual Service packet capture generated when Controller version is 31.1.1 with Older Service Engines version 30.x and 22.x
- Avi service engine group upgrade error - "New image/patch incompatible with respect to the Patch operations."
- Error while editing or deleting the NSX cloud in AVI load balancer.
VCF Automation
- Minion bundle tarballs for Salt minion deployments from Aria Automation
- Error while deploying OVF package 'Failed to attach vif uuid to network'
- Failed to attach vif uuid to network nsx.LogicalSwitch:xxxxx in an SRM/NSX-T environment
- "Unable to deploy OVF Template Failed to attach VIF: The requested object : LogicalSwitch/xxxxxx-xxxx-xxxx-xxxx could not be found" VM provisioning getting failed in Guest Cluster.
- Failed to power on VM. Error: The object or item referred to could not be found. (vDS port cannot be found)
VCF Operations
- Log in to Admin and Product UI as admin fails in Aria Operations
- Aria Operations admin account getting locked even after password reset
- VMware Aria Operations Management Pack for Cisco UCS
VMware
Compute
- Investigating virtual disk file locks on vSAN
- Snapshot consolidation task fails with error "Unable to access file since it is locked An error occurred while consolidating disks: Failed to lock the file"
Cloud Analytics
VMware vDefend Firewall with Advanced Threat Prevention
Security
Licensing
- Upgrade and Downgrade VMware License Keys via the Broadcom support portal
- Managing licenses on ESXi hosts using the vSphere Client
- Purchase or renew licenses and subscriptions for Broadcom products (including sep-sub-1-99)
- vSAN license alarm 'vSAN Cluster Claimed Capacity Exceeds Entitlement'
Product Entitlements/Contracts Related
- Download Broadcom products and software
- License Key Management for VMware Products
- Adding additional Broadcom Site IDs to an existing profile on the Broadcom Support Portal
- Upgrade and Downgrade VMware License Keys via the Broadcom support portal
- User Administrator guide for the Broadcom support portal
Support Portal & Access Issues
- Using your Broadcom Site ID(s) for full support portal access
- Download Broadcom products and software
- Adding additional Broadcom Site IDs to an existing profile on the Broadcom Support Portal
- Register for an account on the Broadcom Support Portal and Communities
- Creating and managing Broadcom support cases
- Adding additional Broadcom Site IDs to an existing profile on the Broadcom Support Portal
- Using your Broadcom Site ID(s) for full support portal access
- Request User Administrator role on the Broadcom Support Portal
- Request the Product Administrator role to manage Portfolio License Agreement (PLA) products and also to get option for "Generate Download Token"
- Broadcom Trial Request Workflow
Enhancements
VCF Additional KB Articles by Product
VMware vCenter Server
Compute
- Resetting the root password in vCenter Server Appliance
- Using vSphere Certificate Manager to Replace SSL Certificates
- Verify and remove CA Certificates from the TRUSTED_ROOTS store in the VMware Endpoint Certificate Store(VECS)
- Download Broadcom products and software
- Upgrade vCenter Server 7.0 to 8.0
- Configuring a vCenter Single Sign-On Identity Source using LDAP with SSL (LDAPS)
- Verify and resolve expired vCenter Server certificates using the command line interface
- Broadcom VMware Cloud Foundation Division response to CVE-2024-6387 - OpenSSH signal handler race condition vulnerability
- vCenter Server Preupgrade check result error: "VMDir Replication between partners is not working"
- Installing, upgrading, or uninstalling VMware Tools in Windows Guest OS fails
- Using the cmsso command to unregister vCenter with External PSC or vCenter with Embedded PSC from Single Sign-On
- Using the 'lsdoctor' Tool
- VMware vCenter Server versions and build numbers
- Converting a snapshot file to memory dump using the vmss2core tool
- Reset vCenter Server Appliance root password without reboot (6.7u1 / 7.x / 8.x).
- VMDir State is Read Only with vmdir inconsistencies
- How to replace the vCenter Server Solution User certificates with VMCA issued certificate
- Replace vCenter Machine SSL certificate Custom Certificate Authority Signed Certificate
- ESXi host disconnects intermittently from vCenter Server
- A standalone vCenter Server Pre-upgrade check result error: "VMDir Replication between partners is not working"
- Determining replication agreements and status with the Platform Services Controller (PSC)
- Using the VCF Diagnostic Tool for vSphere (VDT)
- Troubleshooting ESX/ESXi virtual machine performance issues
- Announcing End of Support Life for vSphere 6.5.x and vSphere 6.7.x
- Virtual machines appear as invalid or orphaned or inaccessible
- Determining why a VM was Powered off / Restarted / Rebooted
- Install VMware Tools in VMware products
- VMware vSphere downloads, OEM custom images, patches and addons in the Broadcom Support Portal
- Certificate Status Alarm - Clearing BACKUP_STORES certificates in the VCSA
- /storage/seat disk 100% full on vCenter Server Appliance 6.x/7.x/8.x
- Error: "vSphere HA agent cannot be correctly installed or configured"
- [RELEASE NOTES] VMware vCenter Server 7.0 Update 3t Release Notes
- vCenter log disk exhaustion or /storage/log full
- Microsoft Visual C++ Redistributable Requirement for VMware Tools
- How to configure Proxy Settings for vCenter Server
- vCenter Server Inaccessible and Unresponsive Due to Operating System or Network Subsystem Corruption
- VMware virtual machine file lock on VMFS datastore
- How to remove a Hard disk or RDM from a powered on virtual machine
- Splitting Enhanced Linked Mode (ELM)
- Using NAT between the vCenter Server system and ESXi hosts will disconnect the host from the vCenter
- Patching vCenter Server Appliance via CLI
- vCenter network connectivity lost - Recover vCenter network when connected to a Distributed Switch
- Reset host root password with Host Profile
- Troubleshooting an ESXi host in a "not responding"/"disconnected" state
- Update DNS Server IP address for vCenter Server
- VMware vCenter in Enhanced Linked Mode pre-changes snapshot (online or offline) best practice
- Checking Expiration of STS Certificate on vCenter Servers
- Build numbers and versions of VMware ESXi/ESX
- Removing License in vCenter if you are not able to remove from License Manager or JXplorer
- Cross vCenter Migration and Clone requirements in VMware vSphere 6.x and later
- "[400] An error occurred while sending an authentication request" while logging in to vSphere Client using the vCenter Server shortname
- Best practices when rebooting vCenter
- Stopping, Starting or Restarting VMware vCenter Server Appliance services
- Best practices for using VMware snapshots in the vSphere environment
- "File system specific implementation of Ioctl[file] failed" error powering on a virtual machine
- Creating and managing Broadcom support cases
- LDAP Error Code 49 : Reset Machine Account Password of vCenter Server Appliance using Shell Script
- Investigating Virtual Machine file locks on ESXi Host(s)
- vCenter SSO password login fails with error "User account is locked. Please contact your administrator"
- EAM "Failed to login to vCenter as extension, Cannot complete login due to an incorrect user name or password" after replacing the vCenter Server certificates
- Unable to deploy OVF using vSphere Client when a HTTPS Proxy is configured
- Creating a Windows 11 VM in vCenter fails with error: "Microsoft Windows 11 requires a Virtual TPM device, which cannot be added to this virtual machine..."
- vcenter - vapi-endpoint service won't start with the error "com.vmware.vim.sso.admin.exception.InternalError: General failure"
- Remove STS_INTERNAL_SSL_CERT from VECS via shell Script and SSH
- vSAN cluster unable to restart after a planned cluster shutdown
- Manually increase the heap memory
- Stop, Start or Restart Services on vCenter Server 7.x/8.x
- Certain I/O FIlter Providers are showing as offline
- Reconciling Discrepancies in the Managed Virtual Disk Catalog
- Removal of Integrated Windows Authentication
- Slow logins to vCenter Server Appliance with an Active Directory joined PSC
- Configuring vSphere HA on an image-based cluster fails.
- VC upgrade was failing
- Download latest ISOs and patches for vSphere ESXi
- "VMCA root certificate validation failed, VMCA root certificate does not have Subject Key Identifier extension" pre-check error message while Patching / Upgrading vCenter Server
- Unable to delete vm with zero size disks after restore
- Clear any stale backup tasks from vCenter UI.
- VMDIR in Read-Only state due to conflict between VCSA FBBR and VM Snapshot level backups
- "A problem with one or more vFAT bootbank partitions was detected", Corrupted vFAT partitions causing upgrade or pre-check failures
- Disable port 7444 on the PSC or embedded vCenter appliance
- How to remove expired vmdir certificate from vCenter server
- Using JXplorer to connect to the vSphere Single Sign-on
- Resource Manager Settings for Managing Migrations
- vCenter client is not accessible and SPS service fails to start
- Virtual Machine Becomes Unresponsive with "Another task is already in progress" Error Due to Oversized Snapshot
- Procedure to remediate VMSA-2024-0019 (vCenter Server 8.0 U3b) for VCF 5.0.x, 5.1.x environments using Flexible BOM.
- Public IP address list for VMware Update Manager (IP Addresses of dl.broadcom.com)
- Configuring disks to use VMware Paravirtual SCSI (PVSCSI) controllers
- Guest OS Customization Specification fails to apply correctly during virtual machine deployment from a template.
- Troubleshooting virtual machine network connection issues
- Suspending a virtual machine on ESX/ESXi to collect diagnostic information
- Alarm Definitions have empty Alarm Names in vCenter 8.x
- Post vCenter upgrade from any version less than 8.0.2 to 8.0.2, FDM agents are unreachable in vCenter Server UI
- Deploying vCenter High Availability with network addresses in separate subnets - vSphere 6.7, 7.0 and 8.0
- Support for Node Volume Mounts for vSphere Supervisor Workload Clusters
- False Duplicate IP Address on Microsoft Windows virtual machines on ESXi
- The Update tab in the vRealize Automation VAMI indicates the upgrade is still in progress
- vCenter Server update fails with error "Installation failed - Install in progress - You have reached maximum number of retries to resume the patching. Please restore the vCenter using the backup."
- Exporting a VM as OVF template to content library or deploying an VM from OVF library item results in timeout error and export/import fails
- vSAN File Services – Procedure for safe ESXi Host removal from the cluster
- vc-ws1a-broker is unable to start
- vCenter 7.x or 8.x patching fails at 80% with the error: "Exception occurred in PostHookInstall. Patch hook 'last_component:Patch' failed."
- "Failed to start vc-ws1a-broker services" Error when attempting to update vCenter Server
- Configuring syslog on ESXi
- vCenter installation/upgrade/VAMI restore is failing with a message: "The installer is unable to connect to the vCenter Server Management interface."
- Patching vCenter Server to 8.0 U3 fails at 95% with error "Exception occured in postInstallHook for wcp:Patch"
- Reconfiguring vSphere HA fails with the error "Setting desired image spec for cluster failed"
- Error: "transport.guestops Failed to download from https" during upgrade of VCSA
- VCSA inodes getting full due to large files queued for mails /var/spool/clientmqueue
- vCenter Server Appliance 7.x / 8.x の root パスワードのリセット
- Performance Data Collection using esxtop and resxtop
- Unable to Add or Modify Hard Disk on VMs in vCenter Due to SSL Trust Mismatch Issues
- Accessing vCenter Server fails with error "[400] An error occurred while sending an authentication request to the vCenter Single Sign-On server" due to expired solution user certificates
- vSphere Client becomes unresponsive after upgrading the vCenter Server 8.0 Update 3b (8.0.3.00200)
- Verify File Integrity of the vCenter Installer Download Using a Checksum on Windows
- Deleting virtual machine or snapshot fails with error: vim.fault.GenericVmConfigFault
- Error: "Device is a SCSI controller engaged in bus-sharing" during VM migration
- Deployment Failure of OVA/OVF Library Items on vSAN ESA Using vRealize Automation
- vRealize Suite / Aria Suite Install and Upgrade Paths on VMware Cloud Foundation 4.4 and above
- vapi-endpoint fails to start due to solution user certificate
- Veritas Back-up solutions fails to backup after the vSAN and the vCenter upgrades
- Error: "This operation is not allowed in the current state as operation 'None' is already in progress." when attempting vCenter Stage 2 Pre-upgrade check
- General Procedure to upgrade VMware Live Recovery(SRM) and vSphere Replication(VRMS).
- Error: "Data error (cyclic redundancy check)" while taking a backup of the VM.
- VCSA SFTP backups fail - "Failure establishing ssh session: -43, Failed getting banner"
- How to determine Virtual Machine Operations looking at the Virtual machine logs
- vSphere Certificate Manager is used to generate a CSR and error message "private key does not match the certificate" is received in vCenter version 8.0.2 and above
- DRS Stops Working with Cluster Appearing to be in Retreat Mode
- Disabling VMware Distributed Resource Scheduler for a Cluster
- vCenter Server VAMI backups are not removing despite a retention policy being defined
- vSphere HA agent cannot be installed or configured
- ESXi Host slow/unresponsive due to storage issues resulting in VMs going unresponsive.
- Understand vMotion networking requirements
- Microsoft Windows Server Failover Clustering (WSFC) with shared disks on VMware vSphere 8.x: Guidelines for supported configurations
- Applications running on the VM guest OS experience failover during snapshot deletion
- Monitor and prevent vCenter Appliance disks from filling
- Error "An error occurred while starting service 'updatemgr'" when starting vmware-updatemgr service
- vCenter Server upgrade fails with error: "The source host thumbprint is different than the provided one"
- Validating the .vmx settings of a virtual machine
- "Source vCenter Server has instance(s) of Distributed Virtual Switch at unsupported version" error while upgrading vCenter Server 6.7 ,7.0 or 8.0
- ESXi Host Becomes Unresponsive or crashes Due to Memory Controller Errors
- Guidelines/Limitations for Cloud Native Storage (CNS) Relocate on vSphere and known issues
- How to renew an IOFilter Certificate
- IOFilters are going offline after replacing SMS Certificate
- "File system /storage/archive is low on storage space" warning in vCenter Server Appliance 6.7/7.x/8.x
- VPXD service crashes while connecting host to the vCenter server
- Download vCenter Server patches and ISOs for latest releases
- Pre-upgrade check failed during vCenter server upgrade from 7.0.3.01800 to 8.0.2-23504390 with error "Source vCenter Server schema validation found an issue: 3 [P0001]"
- Resetting the VMware Update Manager Database
- Lifecycle Manager fails to open with error: "An unexpected error has occurred"
- Proactive Upgrade Case for vSphere ESXi
- "Certificate validation failed during pre-upgrade check" while upgrading vCenter Server - "Regenerate certificates for SSO and try again"
- Error: "The CD drive does not have a valid patch ISO or has an unsupported version" and "Manifest verification failed" when updating vCenter Server version 8.0.3 with ISO file
- venter server 8 upgrade fails "Failed to connect to source appliance "new vcenter VM's name" port 443: timed out"
- /storage/log filling up with imfile-state files | rsyslogd
- "[FAILED] Failed to start File System Check on /dev/vg_root_0/lv_root0" error on Photon OS based virtual appliances
- vMotion bandwidth requirements
- Cross-vCenter Migration Fails for TPM-Enabled Virtual Machines with Key Provider Error
- vCert tool Reports VMDIR certificate expired status
- Troubleshoot problems with vSphere Lifecycle Manager proxy configuration
- vmware-updatemgr service continually crashes navigating to Lifecycle Manager shows: An unexpected error has occurred.
- Error: "HA Admission Control (HAC) is disabled for cluster” when trying to update VMtools through vSphere Lifecycle Manager
- VMware Tools installer can fail when overlapping with Windows updates
- Windows VM fails to upgrade or deploy due to TPM not being enabled
- Manually replacing a vSphere 6.x/7.x Machine SSL with a Custom signed Certificate via CLI
- Adding vCenter to Usage Meter fails with a certificate error
- vSAN Health Service - Data Health – vSAN Object Health
- File '/storage/log/vmware/vmware-updatemgr/updatemgr-vmon.log.stderr' is very large causing vCenter services to not start
- Static (non-ephemeral) or ephemeral port binding on a vSphere Distributed Switch
- vCenter alarm at the Virtual Machine layer to alert if a VM is running on a snapshot to prevent the datastore running out of space.
- vSphere 6.5/6.7 Cloning a VM on a host-based storage policy with enabled data services to a VM with different host-based storage policy fails with an error
- Modifying advanced virtual machine settings for logging using PowerCLI
- Unable to Import ESXi 7.0 ISO Images in vSphere 8.0 Lifecycle Manager
- "Time service is currently not synchronized" error seen on host after upgrading to version prior to ESXi 7.0 U3i
- Storage vMotion fails with Error 195887107
- "An error occurred while consolidating disks" when deleting one or more snapshots or consolidate disks
- Troubleshooting NFS datastore connectivity issues
- Connecting to VMware virtual machines using the Windows Remote Desktop utility fails
- Registering or deploying a virtual machine template fails
- Virtual machines lose network connectivity after deploying from template, customizing, and powering on after creation using dynamic port binding
- Strict transport security not enforced and Cacheable SSL Page Found
- Configuring vSphere HA fails with error "vSphere HA agent cannot be installed or configured"
- HVC service fails to start causing 'Exception occurred in PostInstallHook' on patching vCenter or SSL Certificate Install Failing VCSA 7.x
- ESX and ESXi host time keeping best practices
- Fixing the KMS connectivity issues in "vCenter - Configure - Key Providers"
- Failed to lock the file or One or more disks are busy deleting VM snapshots
- Creating new virtual machine with virtual Trusted Platform Module (vTPM) device fails with the error "A general runtime error occurred. Key provider WIndows11 is not compatible with the host <hostname>. Reason: "TPM2 device is required"
- Powering on backup Proxy virtual machine fails with 'Unable to access file since it is locked'
- End User Computing (EUC) transition to Omnissa
- Disable vCLS on a Cluster via Retreat Mode
- Replacing an expired data-encipherment certificate on vCenter Server
- How to take a Virtual Machine snapshot from vCenter Manage Object (MOB) Browser
- Powering off an unresponsive virtual machine on an ESXi host
- Applications using AVX-512 instructions in vSAN 8.0/8.0U1/8.0U2 may report data inconsistency issues
- File-Based Backup in vCenter VAMI UI Fails with "Full backup not allowed during VM snapshot"
- Backup of Native Key Provider configured on other vCenter server in Enhanced Link Mode (ELM) fails.
- WCP Service fails to start after replacing vCenter Server certificates or vCLS VMs don't deploy
- HSTS errors are seen in the client browser when accessing the vRA VAMI and vSphere client when using self-signed certificates
- RHEL High Availability Cluster on VMware vSphere 7.x, 8.x & VMware Cloud Foundation 9.0: Guidelines for supported configurations
- VMware or Carbon Black product entitlements missing in the Broadcom Support Portal
- Troubleshooting issues resulting from locked virtual disks
- Extending Disk or performing snapshot operation from VCD/vCenter fails with Error "The hard drives of the virtual machine "XX"
- Understanding esxtop Memory parameters
- Sync Updates via UMDS fails with error: "A depot is inaccessible or has invalid contents" if proxy is enabled on the vCenter Server.
- vCenter Server UI displays "no healthy upstream" due to VMware vCenter Server (vmware-vpxd) failing to start.
- Determining which virtual machines are restarted during a vSphere HA failover
- vCenter is down after wrong configuration for vCLS and reboot
- ESXi 7.0.3 with Qlogic qedentv driver 3.70.7.0 may intermittently go unresponsive due to hostd service entering non-responsive state
- Increasing the disk space for the vCenter Server Appliance in vSphere 6.5, 6.7, 7.0 and 8.0
- Microsoft Windows-based virtual machine loses network connectivity with the error ''Your guest has entered a standby sleep state. Use the keyboard or mouse while grabbed to wake it".
- ESXi Host gets disconnected from vCenter after a random delay : Cannot verify SSL thumbprint
- Microsoft Windows Server Failover Cluster Validation Fails: Disk 0 Does Not Support SCSI-3 Persistent Reservations for Storage Spaces Subsystem
- Troubleshooting NTP on ESX and ESXi 6.x / 7.x / 8.x
- Unable to assign tags after splitting vCenter Servers Enhanced Linked mode
- Unable to Backup Native Key Provider when VMware vCenter unset Hostname
- Managing snapshots in vSphere Web Client
- vCenter Server Appliance disk space is full
- "Dependency failed for /storage/seat" message and vCenter Server boots in emergency mode following reboot
- vCenter login fails with "Invalid Credential" when "Do not use Kerberos preauthentication" flag is enabled for active directory user
- Unable to connect Subscription URL from Subscribed Content Library of vCenter server | Error : "The remote library is not reachable"
- Diagnosing the vSphere Client when it fails to connect to an ESXi host or vCenter Server
- "Invalid Credentials" error while logging into VC using AD credentials
- “msg.snapshot.error-QUIESCING-ERROR” in vCenter Server
- VSAN and/or VLCM views are missing in vSphere Client
- EAM API call fails with CertificateNotTrustedFault or EAM agent has CertificateNotTrusted issue.
- vSphere UI Health Alarm is triggered frequently in the vCenter
- Permanently Decommissioning a node from a vSAN Cluster
- vSphere HA clusters fails to configure in vCenter Server 8.0 U3 when the VPXD certificate mode is set to "thumbprint".
- How can you filter Splunk logs to determine what changed in a Password Composition Policy
- ESXi Hosts show alert: “quick stats not up to date” when consolidating snapshots on ESXi 7.0U2 and above while using SIOC policies with limits and shares below 400.
- vMotion Fails with Timeout Error After Moving Hosts to New vCenter/VDS
- vmware-updatemgr service does not start in the vCenter
- Errors while upgrading vCenter to 8.0X "VMDir Replication between partners is not working"
- Troubleshooting the "Objects are not receiving data from adapter instance" alert
- VCF authenticated downloads configuration update instructions
- Replace vSphere with Tanzu Supervisor Certificates
- vSAN Cluster UUID not in sync between vCenter and ESXi
- Power on Virtual machine on NFSv3 fails with -"An error occurred while opening configuration file "/vmf/volumes/datastore/VM/VM.vmx": Insufficient permission to access the file"
- vCenter incorrectly displays the amount of licenses in use by ESXi hosts
- "No operating system was found" occurred when VM boot randomly
- "no healthy upstream" error when attempting to access the vCenter Server vSphere Client
- vCenter Server /storage/core filling up with core.in:imfile.#### or core.in:imuxsock.#### when configuring vCenter syslog server
- Nutanix Hosts flip between Not Responding and Connected status in vCenter
- Submit a VMware feature request
- Changing the vCenter Server PNID fails/never completes and/or changing the VCSA hostname fails with "Unable to set hostname"
- Cannot Power On VCLS VM's on a New vSphere Cluster
- "You have no privileges to view this object or it does not exist" message while accessing Lifecycle Manager in the vSphere Client of a vCenter Server in Enhanced Linked Mode
- Vpxd service in vCenter Server Appliance crashes with "Panic: Memory exceeds hard limit. Panic" due to ContainerViews clogging up memory
- vCenter Restore Fails with "Current PNID does not match the backup PNID"
- Cannot edit virtual disk configuration in vSphere Client as options are greyed out and it reports 0 GB in vCenter GUI
- Considerations when migrating a vCenter Identity Source from Integrated Windows Authentication to AD over LDAP / OpenLDAP
- Excessive Hardware health alarms being triggered for "Sensor -1 type" on ESXi hosts running vSphere 6.7/6.5
- Vulnerability scan detecting HSTS Missing From HTTPS Server
- "VMware vSphere Lifecycle Manager had an unknown error" when updating a 7.0 ESXi host using baselines
- Upgrade SRM 8.4 to 9.0
- Understanding the NFS .lck lock file to understand the ESX host and NFS filename it refers to
- Attempting to power on a restored virtual machine fails with the error: An error was received from the ESX host while powering on VM
- Patching ESXi or VIB installation fails with the Error "Upgrade VIB(s) "loadesx" is required for the transaction."
- About vCenter tags, Locations and Backup Options
- The error “[500] An error occurred while fetching identity providers” appears after upgrading vCenter Server to version 7.0 U2 or later.
- Finding IO Drivers in the Broadcom Support Portal
- Delete STS certificate from vmdird database
- All Paths Down for a storage device
- License Key Management for VMware Products
- NullPointerException when attempting to add or view licences after vSphere+ or VCF+ unsubscribe operation
- Error on VCSA Console after Applying Update Patch "vmdir.password is not set; aborting installation" or "Failed to Configure Network"
- "vSphere DRS functionality was impacted due to unhealthy state vSphere Cluster Services", vCLS virtual machines are not getting deployed after VCSA upgrade to 7.0
- A vSphere HA cluster fails to configure in vCenter Server when fdm.log states "SSL Async Handshake Timeout".
- Contact Broadcom support
- Documentation for Technology Preview of vSphere Configuration Profiles feature.
- Deleting a content library will also remove the CL file from the datastore, causing the storage datastore to be displayed as "unknown."
- Storing snapshot .vmdk files in a Workstation virtual machine's working directory
- Creating a datacenter and adding an ESXi host to the vCenter Server Inventory using vCenter Server appliance.
- Storage DRS FAQ
- Steps to replace MACHINE_SSL_CERT on vCenter server using default VMCA root certificate on vCenter Server UI
- "Host connection and power state" alarm when an ESXi host wakes from standby
- During a snapshot operation, virtual machine becomes unresponsive with one VCPU at 100% SWPWT
- Connecting to vCenter Server Virtual Appliance using WinSCP fails with the error: Received too large (1433299822 B) SFTP packet. Max supported packet size is 1024000 B
- VMware vSphere support with NetApp MetroCluster.
- Cannot change the vCenter Server or Platform Service Controller 6.x hostname on versions prior to vCenter Server 6.7 Update 3
- "Failed to start vc-ws1a-broker services" Error when attempting to update vCenter Server to 8.0U2
- ERROR: The source appliance FQDN must be the same as the source appliance primary network identifier
- How to Verify if the Configured Guest OS details are matching with the installed OS details in a VM.
- VMware EVC and CPU Compatibility FAQ
- Restarting Management Agents in ESXi
- Unable to remove a datastore from the vCenter Server inventory
- Enabling vSphere HA on ESXi cluster failed with an error "Cannot complete the configuration of the vSphere HA agent on the host. Applying HA VIBs on the cluster encountered a failure".
- SPS Service crashes with core.jsvc.xxx files causing /storage/core to fill up in vCSA 6.7 U2
- vNUMA is disabled if vCPU hotplug is enabled for a virtual machine on ESXi
- Error: "Cannot find vSphere HA master agent" within vCenter UI
- Troubleshooting VMware Identity Manager postgres cluster deployed through Aria Suite Lifecycle (vRSLCM)
- Microsoft Windows Server Failover Clustering (WSFC) with shared disks on VMware vSphere 7.x: Guidelines for supported configurations
- Moving a vSAN Cluster from one vCenter Server to another (= Migrating )
- Host Summary page reports "Cannot synchronize host" or "Quick stats on <Hostname> is not up-to-date"
- ESXi Host Scan error after transitioning NSX VUM cluster to vLCM with error on running Compliance check: "An unknown error occurred while performing the operation"
- OVF Template Deployment from the content library fails with "Value "Isilogic" of ResourceSubType element not found in [VirtualSCSl)"
- [VMC on AWS] "Error occurred while fetching vmca root cert:” error appears in Certificate Management
- Troubleshooting vMotion network connectivity issues
- Tag associations are not removed from vCenter Server database when associated objects are removed or deleted
- Generate .vmem and .vmss files for VMs running on the vSAN cluster
- Cannot reconfigure current LDAP Identity Source for vCenter
- LDAP over SSL (LDAPS)
- Platform Services Controller services wont start after restoring from backup
- Alarm for Registration/unregistration of third-party IO filter storage providers fails.
- Troubleshooting vCenter Server Appliance VAMI backup
- vCenter Server Appliance backup over SCP stuck between 40 - 60%
- Troubleshooting VMware High Availability (HA) issues in VMware vCenter Server
- Upgrade a Host with Offline Zip Bundle
- Multiple VMs experience latency issues.
- After restoring vCenter Server, Auto Deploy rule creations display Error "Invalid Fault Cause: Cannot complete login due to an incorrect user name or password"
- Accessing the BIOS when the POST screen clears too quickly
- "state in doubt; requested fast path state update" error in vmkernel.log
- Unable to check updates via vCenter VAMI, receiving an error as "List operation failed, please try again"
- Updates using online repositories fails if updates are attempted with the token which does not have entitlement for the specific product version
- vCenter appliance back up fails due to vc-ws1a-broker service in stopped state
- The vCenter upgrade was stuck at 50% on stage 2
- Virtual machine stop running with error message "There is no more space for virtual disk"
- Insufficient configured resources to satisfy the desired vSphere HA failover level on the cluster
- Patching ESXi host using Command Line
- Manually remove a Content Library from vCenter Server Appliance when the datastore it resided on is no longer accessible or the Content Library has been corrupted
- System migration changes impacting Workspace ONE and Horizon customers
- ESXi 7.0 is disconnecting and reconnecting back to vCenter.
- "Source vCenter Server has unsupported version of host profile" error while upgrading vCenter Server
- Resolve third-party VIB preventing vSphere HA agent updates
- Image profile version is showing older even after upgrading the ESXI ( Build version is showing correct)
- Failed to Power ON Virtual Machine
- Iofiltervpd service on ESXi hosts crashes after Nessus scans against the host
- Cannot migrate virtual machines with vGPU to a specific ESXi host
- "The source machine hostname 'IP/hostname' resolves to IPv6 address(es) 'ffff:###.##.##.##' communication error, but IPv6 networking will not be preserved after the upgrade" while upgrading VCSA 7.0/8.0 fails at precheck
- OVF deployment or Virtual machine creation fails with Error "Datastore does not match current VM policy" on vSAN datastore
- Upgrading vCenter Server or ESXi 8.0 fails during precheck due to a weak certificate signature algorithm
- Converting a Linux operating system fails with the error: Unable to create virtual machine
- VAMI login page is redirected to https://VCSA-FQDN:5480/configurev2/#/ after the precheck of VCSA upgrading.
- VMRC Console Error "Unable to connect to the MKS: A specified parameter was not correct: ticketType."
- Adding/Deleting/Editing a host entry on vCenter server or ESXi host using vi editor
- Replacing vCenter Machine SSL Certificate with a Custom CA-Signed Certificate Using the vCenter GUI
- Error message: "NMI watchdog: BUG: soft lockup - CPU#X stuck for XXs!" on console
- Custom Baseline Status Shows "Incompatible" on vCenter Server
- VMdir enters failure state after upgrading vCenter Server to 8.0 U1.
- Possible duplicate entries in the Lookup Service Registration Database detected.
- Upgrading vcenter to 7.0 fails at stage 2 with precheck error "Internal error occurs during execution of upgrade process"
- Pre-Check error: "Internal error occurs during execution of upgrade process" when upgrading vCenter server from 7.0 to 8.0
- Configure Virtual Switch with an EtherChannel (or port channel)
- Permanent Device Loss (PDL) and All-Paths-Down (APD) on host
- Virtual Machine rebooted with the following event: "The CPU has been disabled by the guest operating system"
- Logging into VMware vCenter Server shows the following warning message/banner : "Your environment is now in mixed mode. It is recommended you update your linked vCenter Servers to the same version"
- Toggling the vCenter Server Appliance default shell
- Remove Stale NSX Segments from vCenter Network Inventory
- Random failure of scheduled backup of VMs with Cohesity
- vCenter not visible in Enhanced Linked Mode
- Clear stale tasks from the vCenter "Recent Tasks" panel
- Virtual machine failed to power on with error "Disconnected from virtual machine. Remote connection failure Failed to establish transport connection."
- vSphere Client reports "no healthy upstream" after installing VCSA 7.x
- Refresh certificate option is grayed out for vVOL storage providers after upgrade to vCenter Server 7.0 U2.
- Virtual machine options are grayed out in vSphere Client
- "Metadata and system validation failed" message when attempting a file-based restore of vCenter Server
- vCenter Server 8.0 U1 vpxd crashes with error: "Scheme error: '/' failed due to divide-by-zero"
- Troubleshooting Tools for Networking on vCenter Server Appliance 6.5 and Above
- Troubleshooting Volume Shadow Copy (VSS) quiesce related issues
- Unable to mount an ISO image directly from the Content Library
- "LDAP Error Code 49"/Error (49) error in vmdird logs in vCenter Server
- Upgrading or Patching vCenter Server to 8.0 fails with precheck error "Source vSphere ESX Agent Manager (EAM) upgrade failed to obtain EAM URLs to check against trusted certificates by the System"
- vCenter Pre-Update Check Fails with "Internal error occurs during execution of update process"
- On VCSA, /storage/log filesystem is full due to very large postgres logs in /var/log/vmware/vpostgres
- Enable EVC in vCenter Server 6.5/6.7/7.0/8.0 if VC VM is part of the same cluster
- Uploading files through vSphere Client you receive the following error: "The operation failed for an undetermined reason"
- Upgrade to vCenter 8 fails with error "This vCenter Server has extensions registered that are unsupported by the new vCenter Server. Extensions: NSX Manager (by VMware) on https://xxx/sdk/vim"
Core Network
- Cross vCenter Migration and Clone requirements in VMware vSphere 6.x and later
- Unable to Migrate VM (vMotion) if a different NSX-T segment is selected on the destination host
- vMotion of powered-on VMs is failing between clusters on different NSX transport zones
- ESXi hosts showing out of sync with distributed switch
- Configure Virtual Switch with an EtherChannel (or port channel)
- Packet capture on ESXi using the pktcap-uw tool
- Creating a persistent scratch location for ESXi 8.x/7.x/6.x
Core Storage
- Configuring Raw Device Mapping (RDM) for local storage
- Evaluation mode vSAN license applied after upgrading vCenter Server from 6.x to 7.x or 7.x to 8.x
- "A general runtime error occured" while selecting storage for vmotion, while deploying OVF/OVA, or when creating a VM in vSphere 8.0.U2 with ELM setup
- Understanding SCSI Target NMP Errors and Conditions in ESXi
- Storage vMotion and Virtual Machine Creation Fails in NFS Datastore Cluster with Storage DRS Enabled
- Growing, thinning, and shrinking virtual disks in ESXi
- Suspending a virtual machine on ESX/ESXi to collect diagnostic information
VMware vSphere ESXi
Compute
- Unexpected ESXi Reboot or Shutdown
- Replace certificates on vCenter server using the Fixcerts script
- Create a Non Technical case for Support Portal / License / Contract related issues
- Download Broadcom products and software
- Interpreting a host purple diagnostic screen
- Restarting Management Agents in ESXi
- Secure Default Settings for ESXi Active Directory integration
- After a reboot, vMotion fails with the error "The vMotion failed because the destination host did not receive data from the source host on the vMotion network."
- ESXi host disconnects intermittently from vCenter Server
- VMware vSphere downloads, OEM custom images, patches and addons in the Broadcom Support Portal
- Configuring Authenticated NTP Using Symmetric Keys on ESXi Host
- Error: A general system error occurred: Failed to download VIB(s): Error: HTTP Error Code: 403, vLCM fails to download the ESXi patches and images from online repositories
- Installing, upgrading, or uninstalling VMware Tools in Windows Guest OS fails
- Determining why a VM was Powered off / Restarted / Rebooted
- Powering off an unresponsive virtual machine on an ESXi host
- VMware By Broadcom SDK or API Developer Support - Supported Product Matrix
- Permanent Device Loss (PDL) and All-Paths-Down (APD) on host
- Changed Block Tracking (CBT) on virtual machines
- Certificate Status Alarm - Clearing BACKUP_STORES certificates in the VCSA
- "state in doubt; requested fast path state update" error in vmkernel.log
- Error: "vSphere HA agent cannot be correctly installed or configured"
- ESXi device latency with "performance has deteriorated" messages in ESXi host logs
- Announcing End of Support Life for vSphere 6.5.x and vSphere 6.7.x
- "Host Connectivity Degraded in ESXi" warning in vCenter Server
- Host halts with a purple diagnostic screen(PSOD) referencing Machine Check Exception (MCE)
- Configuring syslog on ESXi
- Troubleshooting virtual machine network connection issues
- Resetting the VMware Update Manager Database
- Host TPM Attestation Alarm present in the vSphere UI
- SD card/USB boot device revised guidance
- Unable to passthrough a USB smart card reader to a guest operating system in ESXi version 6.x and later
- "A problem with one or more vFAT bootbank partitions was detected", Corrupted vFAT partitions causing upgrade or pre-check failures
- Build numbers and versions of VMware ESXi/ESX
- Add or Register a Virtual Machine (VM) in vCenter Server
- ERROR: The target host does not support the virtual machine’s current hardware requirements.
- Troubleshooting issues resulting from locked virtual disks
- Unable to Power off a Virtual Machine in an ESXi host
- Unexpected reboot of ESXi hosts
- The error “[500] An error occurred while fetching identity providers” appears after upgrading vCenter Server to version 7.0 U2 or later.
- ESXi hosts fails with PSOD and "PANIC bora/vmkernel/main/dlmalloc.c:4937 - Usage error in dlmalloc"
- "Host IPMI system event log status" or "Host hardware system board status" alarm in vCenter Server
- Finding IO Drivers in the Broadcom Support Portal
- ESXi host experiences a PSOD with the message: Tried to unlock non-locked lock 0x432948b711d8
- Failed to load crypto64.efi Fatal error: 15 (Not found) after patching ESXi host to 7.0 Update 2
- Unable to patch ESXI 7 hosts with error "cannot download VIB" error due to entitlement issues.
- Troubleshooting LUNs detected as snapshot LUNs in vSphere
- Creating a Custom ISO using Image Builder includes VIBs that were removed
- Facing error to get the list of recovery key for Backup.
- vSphere HA agent on this host could not reach isolation address '#.#.#.#', reported on ESXi host
- Error: "Failed to validate checksum of VIB" when using VCLM single image mode offline
- When uploading the offline bundle for ESXi update with vendor add-on, in vCenter LCM it fails to save the image with error "The specified components cannot be found in the depot"
- Determining which virtual machines are restarted during a vSphere HA failover
- How To Configure syslog over SSL on ESXi
- Explanation of this message, "Performing Live coredump: user-initiated" in vmkernel.log on an ESXi host
- Using Storage vMotion to migrate a virtual machine with many disks fails with timeout
- Converting a VMware virtual machine snapshot to a memory dump
- "Failed waiting for data. Error 195887179" when attempting to vMotion
- Manually removing a stale VM from the vCenter Server vpostgres database
- Host not usable due to freezing
- Unable to consolidate snapshot files
- Hardware faults on hosts
- Collecting information about tasks in VMware ESXi
- Troubleshooting Mass ESXi Host "Not Responding" States in vSphere 7.0 Environments
- OpenGL dll is not unloaded on application exit
- /storage/log partition full due to large stream.log-x.stderr files
- Resetting the root password in vCenter Server Appliance
- Disable vCLS on a Cluster via Retreat Mode
- Missing vCLS VMs in cluster
- Location of vCenter Server log files
- Virtual machine CPU usage alarm
- Checking Expiration of STS Certificate on vCenter Servers
- Esxi hosts becoming unresponsive due to vendor images with customized drivers where ImageConfigManager consumes more RAM than allocated
- Conflicts detected after a compliance check on the ESX/ESXi host using Update Manager
- "Signing certificate is not valid" or "No healthy upstream" error in vCenter Server Appliance
- Upgrading ESXi host to 7.x fails with error "invalid magic\ntar: short read\n'" while extracting to locker partition
- Identifying issues with and setting up DNS name resolution on ESXi Server
- Error: "Cannot open the configuration file" when trying to power on VM
- "performance has improved" messages in ESXi logs
- Experiencing latency issues on NFS file shares.
- vLCM image compliance check fails with "An unknown error occurred while performing the operation."
- The Guest OS of a Virtual Machines crashes
- Identifying Virtual Machines with Raw Device Mappings (RDMs)
- Migrating virtual machines with Raw Device Mappings (RDMs)
- How to resolve issues with Licensing, Downloads, or the Broadcom Customer Portal
- Process to connect external hard drive to VMware Virtual Machine
- Connecting an external hard drive to a Fusion virtual machine
- Verify and resolve expired vCenter Server certificates using the command line interface
- Installing and upgrading the latest version of VMware Tools on existing hosts
- Ciphers supported on ESX/ESXi and vCenter Server
- Enabling or disabling simultaneous write protection provided by VMFS using the multi-writer flag
- Adding Custom Certificate on ESXi hosts through CLI
- Certain I/O FIlter Providers are showing as offline
- Understanding the NFS .lck lock file to understand the ESX host and NFS filename it refers to
- ESXi Hosts show alert: “quick stats not up to date” when consolidating snapshots on ESXi 7.0U2 and above while using SIOC policies with limits and shares below 400.
- ESXi iSCSI Software Initiator dynamic and static targets do not persist through a reboot in 7.0 U2 or later
- How to back up and restore the ESXi host configuration
- Checking your firmware and BIOS levels to ensure compatibility with ESX/ESXi
- Supported drivers and firmware versions for I/O devices
- Using ESXTop and Interpreting ESXTop Statistics
- ESXi hosts dropping vmsyslog logger message
- VMware Telco Cloud response to VMSA-2025-0004 (CVE-2025-22224, CVE-2025-22225, CVE-2025-22226)
- Error "ESXi version change is not allowed using esxcli software vib commands..."
- vSAN Host Patching Stuck at 30% During Upgrade Process
- vMotion Fails with "Invalid Fault" Error on ESXi Host updated to 7.0 or newer
- Deploying Linux virtual machines fails on guest customization and reports the error: An error occurred while customizing VM virtual_machine. For details reference the log file in the guest OS
- Using ESXCLI to upgrade/update a host generates an error, "Error: MemoryError or Got no data from process"
- Troubleshooting vMotion fails with network errors
- How to export VMDir information from vCenter Server Appliance
- Error: "Permission to perform this operation was denied" when attempting to deploy OVA or enabling vSphere HA
- Creating custom firewall rules in VMware ESXi is not supported.
- VCF Authenticated Downloads Token Troubleshooting Guide
- Understanding and troubleshooting vMotion
- Network Failure Detection Policy - Link status only triggers conditions and Network uplink redundancy lost/degraded log records
- Storage DRS FAQ
- VLAN configuration on virtual switches, physical switches, and virtual machines
- vSphere Lifecycle Manager Image Compliance check fails with Error: Host not compatible with the image, or Downgrades of manually added Components
- Checking Host Compatibility Before Upgrade Using the Broadcom Compatibility Guide
- The memory usage of agent NSX_OPSAGENT above the high threshold value of 80% - Transport Node Health
- vSphere HA did not terminate this VM affected by an inaccessible datastore: not enough resources to restart the VM on another host
- vCenter Server upgrade from 7.x to 8.x fails due to SHA1 signature algorithm in ESXi certificate chain when ESXi using custom CA certs
- Bootbank pointing to /tmp due to storage adapter/device being marked as passthrough device
- All Paths Down for a storage device
- Alert hostd performance has degraded due to high system latency
- Error: "Host cannot download files from VMware vSphere Update Manager patch store. Check the network connectivity and firewall setup, and check esxupdate logs for details."
- Upgrading vCenter from a USB image of the ISO is not supported
- Lost access to volume due to connectivity issues OR Path redundancy to storage device degraded
- "hostd performance has degraded due to high system latency" event occurs
- ESXi host in a "not responding" state
- Unable to Download .vmem and .vmsn Files with Actual Size for VMs on vVOL/vSAN Datastore for Crash Dump Creation
- Testing port connectivity with Telnet
- Failed to upgrade: rpm file is missing when upgrading Aria Operations For Logs
- Counting Cores for VMware Cloud Foundation and vSphere Foundation and TiBs for vSAN
- Host PSOD after migrating VMs from NSX-V to NSX
- VM Power ON or vMotion operations fails with error "Could not power on virtual machine: Admission check failed for memory resource"
- Power on or vMotion of any VM in vSAN fails with the error "Module MonitorLoop power on failed"
- Moving a vSAN Cluster from one vCenter Server to another (= Migrating )
- Merge VMware License keys in Broadcom support portal
- Quiescing snapshots in an ESXi host fails with the error: The guest OS has reported an error during quiescing. The error code was: 5 The error message was: Asynchronous operation failed: >VssSyncStart
- ESXI Host showing disconnected from Vcenter and VM not responding
- ESXi Boot-up Issue: Fatal Error 6 (Buffer Too Small)
- Error "No available USB Devices" while adding USB CD-ROM to a virtual machine
- Adding video resolution modes to Windows guest operating systems
- "ESXi Host Certificate Status" alert for any host in vCenter Server
- Recreating a missing VMware virtual machine disk descriptor file (.vmdk)
- ESXi host disconnects from vCenter Server after adding or connecting it to the inventory
- After restoring vCenter Server, Auto Deploy rule creations display Error "Invalid Fault Cause: Cannot complete login due to an incorrect user name or password"
- Filtering logs in VMware vSphere ESXi
- HTTPS Connection Exhaustion in envoy logs of the vCenter server
- Unable to uninstall VMware tools from virtual machines operating in a non-vSphere environment
- Troubleshooting checklist for VMware Converter
- Unable to upgrade existing VMware Tools
- RHTTPPROXY Services Fail to Start on vCenter
- Enabling vSphere HA and vLCM Compliance check fails after upgrading vCenter Server to 8.0 U3
- "vSAN Services" / Storage view is missing
- Unable to deploy OVF using vSphere Client when a HTTPS Proxy is configured
- How to download Skyline Health Diagnostics SHD
- Unable to power on VM due to MAC Address issues
- Configuring vSphere HA fails with "Initialization Error"
- How to bypass vCenter from DNS resolution
- Migrating a virtual machine with one or more RDMs attached fails with the error: Target disc should be different than the source disc, unable to access file
- Warning: "Virtual disk 'Hard disk' is a mapped direct-access LUN that is not accessible." while migrating or powering on VM with RDMs attached.
- Insufficient configured resources to satisfy the desired vSphere HA failover level on the cluster
- Opening the firewall for syslog emission to remote hosts
- Contact Broadcom support
- VMware Skyline Frequently Asked Questions
- Removing VMFS Volume locks on datastores - Unable to mount the datastore
- Upgrading or Patching vCenter Server to 8.0 fails with precheck error "Source vSphere ESX Agent Manager (EAM) upgrade failed to obtain EAM URLs to check against trusted certificates by the System"
- Datastore shows inaccessible state in vCenter
- Generating Live core dump for ESXi host
- CVEs, vulnerabilities, and security advisories for Broadcom, CA, Symantec, Carbon Black and VMware products
- Slow storage device discovery causes bootbank/scratch to not get mounted
- Alarm for Registration/unregistration of third-party IO filter storage providers fails.
- Processor speed of virtual machine is reported incorrectly in the Guest Operating system
- VIBs "have unequal values of the 'payloads' attribute" while performing Update Manager compliance check
- Creating and managing Broadcom support cases
- Failed to Power ON Virtual Machine
- The provided machine_ssl certificate and the provided key are not valid.
- Configuring CA signed certificates for ESXi hosts
- Understanding lost access to volume messages in ESXi
- Configure Network Time Protocol (NTP) on the Vcenter
- Virtual Machine rebooted with the following event: "The CPU has been disabled by the guest operating system"
- Host status 'unknown' in vLCM
- Error: "Virtual disks with same UUID should not be assigned to a VM" when adding a disk to a virtual machine
- Install and Manage Skyline Health Diagnostics version 3.0.2
- VMware Skyline Health Diagnostics for vSphere - FAQ
- Packet capture on ESXi using the pktcap-uw tool
- Uploading files through vSphere Client you receive the following error: "The operation failed for an undetermined reason"
- VM's on NSX lose network connectivity after vMotion during NSX upgrade of ESXi transport nodes
- Upgrade and Downgrade VMware License Keys via the Broadcom support portal
- Using the VMware Product Interoperability Matrixes
- Using the "authz-doctor" tool to identify vCenter permission issues
- To remediate VMSA-2025-0004 using vLCM
- Remediation of Hosts in vLCM cluster fails at the cluster health check
- Install or upgrade ESXi from 7.x to 8.x
- Deploying OVA shows "Invalid Certificate" on vCenter 7.0U2, but shows "Trusted certificate" in older versions
- Troubleshooting a failed VMware Tools installation in a Guest Operating System
- Snapshot is corrupted after restoring backup from quiesced
- How to update the VMware Tools version in the ESXi host
- The RDM LUN resets while powering on the virtual machine
- Cross vCenter VMotion of VM fails with error: "A specified parameter was not correct: VM Group"
- Upgrading vSphere Distributed Switch after upgrading vCenter to 6.7 shows the message “An Upgrade for the vSphere Distributed switch in datacenter is in progress”
- Upgrade a Host with Offline Zip Bundle
- ESXi upgrade or installation failure: Host not compatible with the image. The bootbank partition on the host has a capacity of <size>, the image requires <size>
- ESXi host upgrade fails with HostUpgrade.MissingDependencyVibs
- OpenSSH Vulnerabilities CVE-2023-48795, CVE-2023-51384 and CVE-2023-51385
- After completing a VM backup, the virtual machine fails to power on
- vSphere ESXi Back-in-time release upgrade restriction
- Register a Virtual Machine to the vCenter Server Inventory
- Backup application cannot communicate with one of the hosts with error: Failed to resolve certificate from ESXi host "hostname".
- "Failed to update port persistence location" error reported when connecting VMs to distributed switch port groups.
- ESXi host Encryption Mode - Rekey an ESXi to use new Default Key Provider
- ESX/ESXi error: The host does not have sufficient memory resources to satisfy the reservation
- "LINT1 motherboard interrupt" error in an ESX/ESXi host
- Troubleshooting vMotion network connectivity issues
- Applications using VMware tools 12.5 is crashing
- [RELEASE NOTES] VMware ESXi 7.0 Update 3r Release Notes
- Virtual machines appear as invalid or orphaned or inaccessible
- Microsoft Windows Server Failover Clustering (WSFC) with shared disks on VMware vSphere 7.x: Guidelines for supported configurations
- Deploying vCenter High Availability with network addresses in separate subnets - vSphere 6.7, 7.0 and 8.0
- Determine the guest OS from a VM configuration file
- Patching ESXi or VIB installation fails with the Error "Upgrade VIB(s) "loadesx" is required for the transaction."
- Troubleshooting virtual machine power on task hangs
- VMware vCenter Update Manager network port requirements
- vSphere HA agent cannot be installed or configured
- vCenter version to ESXi version
- The ESXi host loses storage access intermittently with the error "Lost access to volume"
- PSOD: NMI: 710: NMI IPI: RIPOFF(base):RBP:CS [0x105483(0x420002200000):0x45d9c81ba8c0:0xf48] (Src 0x1, CPU120)
- Troubleshooting ESX/ESXi virtual machine performance issues
- Virtual machines, vMotions, and storage may experiences very slow transfer speeds after V2T migration
- Broadcom VMware Cloud Foundation Division response to CVE-2024-6387 - OpenSSH signal handler race condition vulnerability
- Post upgrading ESXi to 8.x, TPM 2.0 alarm gets triggered
- Troubleshooting a single virtual machine failure on an ESXi host
- ESXi host loses connectivity to a VMFS datastore
- Uploading files to cases on the Broadcom Support Portal
- Performing a rescan of the storage on an ESXi host
- Performance Data Collection using esxtop and resxtop
- Bad block error occurs frequently on Windows guest OS
- Testing VMkernel network connectivity with the vmkping command
- Unable to vmkping from iSCSI jumbo frame enabled VMkernel
- Stopping, Starting or Restarting VMware vCenter Server Appliance services
- Using Virtual NVMe from ESXi 6.5 and virtual machine Hardware Version 13
- Replace vCenter Machine SSL certificate Custom Certificate Authority Signed Certificate
- How to reducing the number of cores of ESXi
- Exporting a VM as OVF template to content library or deploying an VM from OVF library item results in timeout error and export/import fails
- Windows and Citrix vGPU based virtual machines may crash with BSOD
- Log Disk Exhaustion caused by wcp stdstream.log
- vSAN -- Skyline Health -- Hardware Compatibility - Controller firmware/driver is VMware certified
- Using the VCF Diagnostic Tool for vSphere (VDT)
- Verify ESXi host heartbeat to vCenter using packet capture utilities
- Enabling or disabling Changed Block Tracking (CBT) on virtual machines
- "vSphere HA virtual machine failed to failover" error in vCenter Server
- Disabling VMware Snapshot provider in the Windows Guest OS
- Using esxtop to identify storage performance issues for ESXi (multiple versions)
- Patching/Updating VMware vCenter Server through Appliance Management Interface VAMI
- vSAN Witness appliance partitioned from the stretched cluster
- Download and install async drivers in VMware ESXi
- ESXi boot failures due to system configuration issues - restore security configuration, decrypt system configuration, recover system configuration
- Loss of log messages with errors "vmsyslog logger X.X.X.X lost xxx log messages"
- After a successful quiesced snapshot of a Linux guest, the snapshot is reported as not quiesced.
- Failed to update ESXi certificate in vCenter
- ESXi hosts disjoins intermittently from Active Directory domain & the ESXi host shows not responding in the vCenter server
- TLSv1.1 showing still enabled on port 8182 by security scans after using the EsxTlsReconfigurator Utility
- VSAN and/or VLCM views are missing in vSphere Client
- vMotion bandwidth requirements
- Scanning ESXi hosts in Lifecycle Manager fails with the error "not_allowed_in_current_state"
- ESXi Host slow/unresponsive due to storage issues resulting in VMs going unresponsive.
- VMware High Availability cluster reports the error: "vSphere HA agent on this host could not reach isolation address <IP Address>"
- PSOD error with PF Exception 14 in world 2231918:MetHor ld-VM- IP 0x4200040d3d4e addr 0x18.
- PSOD on host with recursive panic
- "[FAILED] Failed to start File System Check on /dev/vg_root_0/lv_root0" error on Photon OS based virtual appliances
- Unable to update vsan HCL DB manually or online
- Resource Pools Do Not Display CPU Usage of Virtual Machines
- Upgrading ESXi to 8.x using the vCenter built-in LCM (VUM)
- FATAL ERROR: 28 (CRC error) - ESXi Host not Booting
- Attaching an RDM with snapshots to a virtual machine
- Lenovo addon with baseimage upgrade from 7.0GA to 7.0U1 is failing on 8.0U1 and 8.0U2 VC during check compliance.
- VMware virtual machine file lock on VMFS datastore
- Verifying your hardware is functioning correctly
- Downgrading the virtual machine hardware version in ESXi
- Regenerate vSphere 6.x, 7.x, and 8.0 certificates using self-signed VMCA
- System storage VOBs introduced in vSphere 8.0
- Creating a persistent scratch location for ESXi 8.x/7.x/6.x
- FAQ: Delete all Snapshots and Consolidate Snapshots Feature
- vmkapi version removal and Installing/upgrading implication with ESXi 7.0
- vMotion fails with error "Module 'MonitorLoop' power on failed"
- Linux virtual machine (including vCenter) fails to respond after a mounted CDROM is disconnected.
- “esxcli software vib” component commands in ESXi 7.x hosts
- How to disable or enable the SFCB service (CIM Server) on ESXi host
- Troubleshooting NFS datastore connectivity issues
- ESXi host with Cisco HBA driver fails with the error: "FCPIO_DATA_CNT_MISMATCH"
Core Network
- ESXi host disconnects intermittently from vCenter Server
- VLAN configuration on virtual switches, physical switches, and virtual machines
- Troubleshooting VMware vSphere ESXi Virtual Machine TCP/IP, ping connection issues
- Verifying virtual machine TCP/IP settings
- Changing the ESXi server management IP address
- vMotion fails with the error: The migration was cancelled because the amount of changing memory for the VM was greater than the available network bandwidth, meaning the migration was not making forward progress
- NFC performance is slow resulting in migration taking longer
- Troubleshoot duplicate IP without shutting down known device
- FAQ: Recommendation for drivers/firmware for ESXi hosts
- vSAN -- Health Service -- Proactive Tests -- Network Performance Test
- Resolving ESXi Host Disconnects Caused by DNS Resolution Failures in vCenter Server
- Understanding IP Hash load balancing
- Troubleshooting ESX and ESXi connectivity to iSCSI arrays using hardware initiators
- Troubleshooting packet drops between VMs
- Duplicate Multicast or Broadcast Packets are Received by a Virtual Machine When the Interface is Operating in Promiscuous Mode
- Configuring vNetwork Distributed Switch (vDS) Virtual Adapters
- Network cards not detected on an ESXi host
- Unable to see LLDP information on ESXi hosts using Intel X710 (or any Intel 700 series) adapters with the i40en device driver
- Finding IO Drivers in the Broadcom Support Portal
- ESXi connecting to physical switch via VLAN access mode and External Switch VLAN Tagging (EST Mode)
- Testing VMkernel network connectivity with the vmkping command
- vSAN Health Service - Invalid unicast agent test
- vSAN Healthcheck -- vMotion: MTU check (ping with large packet size)
- VMs experience full or partial loss of network connectivity on ESXi hosts using certain versions of bnxtnet drivers
- Troubleshooting network connection failures
- Configure Virtual Switch with an EtherChannel (or port channel)
- Wrong GENEVE inner checksum from NIC firmware on ESXi host with BCM5741x / Broadcom 5741x NIC.
- Large packet loss in the guest OS using VMXNET3 in ESXi
- Standard or Distributed Switch changes fail with the error "A specified parameter was not correct"
- NSX-T N-VDS migration fails: Unable to Remove Port; Status(bad0004)= Busy
- Creating an isolated network between two virtual machines
- Adding an ESXi host to the vCenter Server inventory fails with the error "Cannot contact host < IP_Address / FQDN > | Unable to push signed certificate to host "
- LEAF Switches cannot form LLDP neighborship to Virtual APIC VM
- Download and install async drivers in VMware ESXi
- Confirming ESX/ESXi host hardware (System, Storage, and I/O) compatibility
- ESXi device latency with "performance has deteriorated" messages in ESXi host logs
- Host requirements for link aggregation (etherchannel, port channel, or LACP) in ESXi
- Troubleshooting network and TCP/UDP port connectivity issues on Hosts
- vmk0 management network MAC address is not updated when NIC card is replaced or vmkernel has duplicate MAC address
- vSAN Skyline Health Check Information
- vSAN Health Service - Network Health - Network Latency Check
- How to troubleshoot DHCP issues?
- Duplicate IP address detected
- NUMA nodes are heavily load imbalanced causing high contention for some virtual machines
Core Storage
- ESXi host with Cisco HBA driver fails with the error: "FCPIO_DATA_CNT_MISMATCH"
- Network adapter (vmnic) is down or fails with a Failed Criteria Code
- Microsoft Windows Server Failover Clustering (WSFC) with shared disks on VMware vSphere 8.x: Guidelines for supported configurations
- vSAN Health Service - Hardware Compatibility - Disk Group Type Check
- Troubleshooting ESX/ESXi virtual machine performance issues
- Best practices for using and troubleshooting VMware Converter
- VMs on vSAN fail to power on with error: Unable to enumerate all disks. 5 (Input/output error)
- Interpreting SCSI sense codes in VMware ESXi
- Troubleshooting Fibre Channel connectivity issue using HBA proc nodes
- Error: "Device or Resource Busy" or "Device in use" when attempting to delete/unmount/disconnect a Datastore
- Detach a LUN device from ESXi hosts
- iSCSI connection flapping between 'offline' and 'online'
- Removing VMFS Volume locks on datastores - Unable to mount the datastore
- Virtual Disks on NFS Datastores are Performing Slowly
- Adding a Host to a cluster with vVOL Datastore fails at task "Configure vVol Datastore on all the incoming hosts"
- Understanding the messages: Lost connection to server nfs-server mount point and Restored connection to server nfs-server mount point
- Lost or degraded connectivity to storage device
- Cisco UCS servers log FNIC aborts in ESXi
- Restarting Management Agents in ESXi
- Frequent Power On Reset Unit Attentions occur on path
- Build numbers and versions of VMware Live Site Recovery / VMware Site Recovery Manager
- Understanding lost access to volume messages in ESXi
- Partition table fails to update active partitions
- Testing virtual machine storage I/O performance for ESXi
- Troubleshooting LUN connectivity issues on ESXi hosts
- Interpreting NFS datastore's latencies related messages in vmkernel logs
- Mounting a VMFS5 volume fails with the error: Read from primary gpt table failed
- Troubleshoot ESXi heartbeat datastore problems affect vSphere HA
- Alert: "Lost access to volume due to connectivity issues report on iSCSI connected datastores"
- Migrating virtual machines with Raw Device Mappings (RDMs)
- A general system error occurred: Too many outstanding operations
- Log Spew in vmkernel log "Attempt to setattr non sticky dir/file 'mili' from mounted tardisk 'elx_esx_.v00' "
- Virtual Volumes - Empty VP URL for VP or vVol datastore inaccessible
- Troubleshooting NFS datastore connectivity issues
- Disable vCLS on a Cluster via Retreat Mode
- Storage adapter (vmhba) HBA card is showing as "offline" on ESXi Host.
- Collecting esxtop batch data for ESXi performance troubleshooting
- VMFS datastore unmounted after Esxi reboot due to corruption
- Unable to detect iSCSI backed VMFS Datastores despite devices being Accessible
- Device marked as 'Dead or Error' in the ESXi host
- esxtop and resxtop sometimes display incorrect latency values
VMware Aria Suite
Cloud Automation
- Cannot establish a remote console connection with certificate issues when trying to use Connect to Remote Console after upgrading to VMware Aria Automation 8.18
- HW-134096 - VMware Identity Manager Connector may fail to communicate due to config-state.json corruption
- After upgrading to vIDM 3.3.7, user dashboard reporting and Active Directory sync log are not updating: the cluster currently has the maximum number of shards open
- Error: Failed/Unable to trust load balancer's certificate for VIDM
- How to Increase vIDM appliance disk space
- Event Broker Service pods continually crash then restart causing Node(s) to stop and restart
- VMware Identity Manager (vIDM / WSA) opensearch service will not start.
- Troubleshooting requests not executing, High CPU usage, and the "Failed to fetch system information" message in VMware Aria Suite Lifecycle
- Aria Orchestrator Automation /var/log is 100% full
- VMware Aria Automation catalog form items in Service Broker may fail to load due to exclusive locks in Orchestrator actions which load values
- CSP-97577: Patch instructions to upgrade platform components in VMware Identity Manager 3.3.7
- After upgrading to Aria Automation 8.16.2, VMs cannot be powered on. Error: "The operation ON failed. The machine [VM_NAME] may be deleted, and cannot be powered on."
- Service Broker Users / Non-Admins Cannot Run Custom Day-2 Actions Outside of the Deployment View, Resulting in 404 NOT_FOUND and 403 Forbidden Errors in Aria Automation 8.17 & Above
- Aria Automation remote console issue for non-english keyboards in 8.18
- vCenter endpoint in Aria Orchestrator is in unusable state
- Cannot establish a remote console connection in Aria Automation on-prem and Cloud
- How to Configure the Automation Orchestrator Appliance authentication provider on 8.18.x
- Restarting stuck image synchronization in VMware Aria Automation
- Resetting VMware Identity Manager Default Configuration Admin password
- Change owner fails for deployments onboarded with attached disks in Aria Automation
- Certificate Replacement for VMware Identity Manager deployed from Aria Suite Lifecycle
- Orchestrator vSphere vCenter Server endpoint plugin issue SDK in bad health errors
- "Machine already belongs to a deployment" failure when trying to onboard machines in Aria Automation
- VMware Response to CVE-2024-22280 (VMSA-2024-0017)
- Aria Orchestrator workflows fail after exactly 1 hour with error "InternalError: Server error : No active session with id [_____]"
- Manually unregister an onboarded machine from a deployment in case of an unregister action failure
- How to Export a List of Managed, Onboarded, and Discovered VMs from VMware Aria Automation 8.x
- Error Code: 'LCMVRAVACONFIG90030, VMware Aria Automation VA Upgrade Status Check failed' while applying Aria Automation 8.18.1 patch 2
- Aria Orchestrator Workflow run logs are missing from the user interface
- Aria Automation Kubernetes pods randomly restart
- Unable to find the user through search box on VIDM UI and shows error " There are no results for this category. Try your search again.".
- Aria Automation Orchestrator configured with vSphere Authentication incorrectly flags license as being in evaluation mode
- Aria Automation 8.18.x Upgrade Fails with "Timeout expired Deployment failed" due to vami-sfcb Service Startup Issue (Outdated Python Scripts)
- Invocation exception caused by: java.net.UnknownHostException
- When successfully adding or updating an Active Directory server, you receive the warning: One or more certificates in the chain are not valid.
- Minimum privileges PowerShell host to windows DNS in Aria Automation 8.x
- Troubleshooting Tools for Networking on vCenter Server Appliance 6.5 and Above
- VMware Identity Manager fails to start with error: Could not acquire change log lock
- Inventory Sync fails with error ""INVENTORY_SYNC_QUEUE_REQUEST_FAILED" for Aria products in VMware Aria lifecycle manager
- Unable to remove vRA expired licenses from vRSLCM UI
- Deployments fail with "Infoblox IPAM is misconfigured: infoblox_username and infoblox_password are incorrect."
- "The /dev/sda4 partition has insufficient free disk space" message during prechecks for upgrade of Aria Suite Lifecycle to 8.14 or higher
- "404 OK" when Applying Day 2 Action From Service Broker
- Resolve RabbitMQ cluster issues in vRA 8.x deployment
- VIDM DNS changes after restart
- Analyzing health status of Aria Automation 8.x
- Aria Suite Lifecycle no longer supports downloads from MyVMware with Error Code: LCMMYVMWARE60022
- User has no access to configured Day2 Action or too many Day2 Actions are available for some User/Groups
- After upgrading Aria Automation Orchestrator to 8.18.1 "vracli vro authentication" does not retrieve current authentication provider configuration
- Reload the default certificate in Aria Operations
- Generating a virtual machine's remote console URL
- Git Integration and Polyglot Scripting becomes unavailable & Workflows fails with Error "Wrapped java.lang.IllegalStateException: Polyglot scripting is not supported with the current license."
- Troubleshooting VMware Aria Automation 8.x (formerly vRealize Automation 8.x) upgrades
- Salt minion cache cannot be saved properly after upgrading Aria Automation Config to 8.17
- "Unregister action is not supported on [Resource Name] machine connected to an Ansible component" in Aria Automation
- Could not find domains in the directory
- Using the VMware Product Interoperability Matrixes
- Any workflow in Aria Orchestrator that involves vCenter operations fails with the Error: "TypeError: Cannot read property 'id' from undefined."
- Unable to add additional disk to existing VM
- How to manually increase the Aria Automation (vRA) UI session timeout period
- External Aria Orchestrator (vRO) system with vSphere authentication shows a red error banner: "There is no valid license in the system. Check server license for details"
- Minion bundle tarballs for Salt minion deployments from Aria Automation
- Postgresql log shows error like ERROR: invalid input syntax for type bytea
- vRA 7.x APIs return error 500 when connecting to Postgres DB
- Error: 'HTTP Status 400 - bad request' message on the Standalone Aria Orchestrator UI after upgrading to 8.18.1.
- Aria Automation UI Unavailable and Identity-service-app pods Continuously Restarting
- Unable to SSH to Aria Orchestrator Cluster Nodes After Cumulative Update - Patch 1
- Error(Red X) on Integrated Components, Opensearch - master node shows "unknown"
- VMware Tools Guest Operations fail after Aria Automation upgrade to 8.18.x and/or vSphere Plugin Upgrade
- Issue with Uploading VMware Aria Suite Lifecycle or Product Patch with Error: LCMPATCHUPLOAD16000
- Stage#.#####: Failed to resolve endpoints. Reason: 400 BAD_REQUEST "One or more endpoints not found."
- Unable to search certain users & groups in vIDM UI or assign users & groups to policies
- VMware Aria Suite Lifecycle 8.14 Patch 1 Day 2 operations fail for VMware Aria Automation with error code LCMVRAVACONFIG590024
- VRSLCM Inventory Sync Failure on Aria Automation - Error Code: LCMVRAVACONFIG590024
- Debuging minion deployment by Aria Automation using salt-cloud
- vIDM root partition is full on one node of the cluster
- Changing VMware Aria Automation 8.x's VMware Identity Manager configuration with vracli vidm set
- Submit a VMware feature request
- VMware Aria Automation Orchestrator 8.x services to fail to start or the Monitoring client logs are not visible in the GUI
- Automation Orchestrator pods continuously restart with no obvious heap dumps or errors
- Error when trying to answer a User Input Request in Service Broker "Error fetching form details. Work item is either expired or invalid."
- vIDM 3.3.x Upgrade Stuck at "Waiting for SaaS to Come Up" or Certificate Replacement Fails Due to Liquibase Lock Error "LCMVIDM73101"
- vIDM 3.3.x vPostgres DB OAuth2RefreshToken table consumes most space on the appliance leading to service outages
- Broadcom VMware Cloud Foundation Division response to CVE-2024-6387 - OpenSSH signal handler race condition vulnerability
- Failed to generate upgrade plan. Could not get interoperability data from VMware Interoperability Matrix to generate Upgrade Planner Report.
- Aria Automation fails to start with blank /etc/hosts file contents
- vRealize Suite / Aria Suite Install and Upgrade Paths on VMware Cloud Foundation 4.4 and above
- Layer 7 Load Balancer returns HTTP 502 while accessing the VIP in NSX-T Edge
- VMware Aria Operations 8.18.1
- Scheduled workflows fail post upgrade of VMware Aria Automation/VMware Aria Orchestrator to version 8.18
- Alerts in VMware Aria Suite Lifecycle about vIDM cluster health with Secondary VMware Identity Manager nodes going 'down' occasionally
- Aria Suite Lifecycle Manager appliance network configuration lost loses IP after upgrading from version 8.16.0 to 8.18.
- How to update the SSL certificate for Aria Automation Config (SaltStack Enterprise) RaaS server
- Generate an Access Token and Bearer Token in VMware Aria Automation for API Authentication
- After upgrade of Aria Automation Orchestrator to version 8.18.1 the web console is only accessible at /vco subpath
- RabbitMQ service not starting and showing red in vIDM dashboard
- Changing hostname in Aria Automation and Aria Orchestrator appliance
- VMware Aria Operations 8.18 Hot Fix 5
- Root password reset on VMware Identity Manager 3.3.x
- ACS Health - Application Deployment Status, has failure in the vIDM Health tab causing various errors at vIDM and Aria Automation layer
- Aria Automation Day2 Actions fail with error "Extensibility triggered task failed. Event ID: ...-...-...-...-... Failure: Timeout: due was '...' but expired
- Pipeline Fails with "Error in enqueue exception: Retries exhausted: 15/15"
- Intermittent error "Some form data cannot be retrieved" when loading forms from Aria Automation backed by Orchestrator actions or workflows
- "vracli service status" Command shows UI service is in stopped state
- Aria Automation deployments/deletion created through the GUI succeed, but those which are run from the REST API failed with 404 error, "Session token not found"
- Aria Automation can't communicate with Aria Automation Orchestrator from time to time
- How to Replace VMware Aria Automation Certificates Using Aria Suite Lifecycle
- How to remove a License Manually from VCenter using JXplorer.
- Inventory sync of Aria automation is failing with error code "LCMVRAVACONFIG590024"
- Issues with time zone settings with vRA 8.16.0
- Call Several Workflows Simultaneously in Workflows with Automation Orchestrator
- Unable to onboard VMs from list of discovered VM in vRA 8.X
- vCenter cloud account datacollection fails in Aria Automation with "The connection with vAPI endpoint can not be established failedToLoginMaxUserSessionCountReached"
- Aria Automation Orchestrator 8.x cluster root password update fails in vRSLCM with error code LCMVACONFIG80003 or LCMVROVACONFIG100025
- Unable to download or map binaries for products in Aria Suite Lifecycle - LCMSOURCEMAPPING10018
- API combined query statement
- CloudHealth Asset API results are slow
- Service Broker UI constantly refreshing.
- Troubleshooting VMware Aria Automation appliance deployments
- Broadcom Trial Request Workflow
- Upgrade and Downgrade VMware License Keys via the Broadcom support portal
- Passwords or any secure string type entries get cleared from Composite type containing Configuration Elements in Aria Orchestrator while updating it.
- Steps for removing weak SHA1 algorithms and ciphers from VMware Aria Products
- VMware Identity Manager Active Directory validation is failing.
- VMware Aria Automation 8.16.2 through 8.18.0 updates for potential impact from CVE-2024-6387
- Login to vRSLCM using domain account fails with "HTTP ERROR 401"
- Orchestrator - troubleshooting errors while downloading repositories
- Steps to re-create embedded connector in vIDM
- Aria Automation Service Broker 8.16.0: Items may be deselected from content sharing policy by opening ALL CONTENT
- Orchestrator upgrade fails with failed package dependencies error
- "Basic Authentication" no longer supported in Aria Automation 8.18.1
- Generate a HAR file
- Unable to update REST host with custom port 8443 in VMware Aria Automation Orchestrator (Formely known as vRealize Orchestrator)
- Aria Automation Config 404 in UI when upgrade to 8.17 and NameError Exception Aria Config in RaaS Log
- VMware Aria Suite Lifecycle Manager Upgrade minimum space requirement
- Connector Failed to load Auth Adapters | Auth Adapters are missing from vIDM Node
- Onboarding Plan Stuck in "In-Progress" State due to Onboarding Timeout Issues in Aria Automation 8.x
- Unable to load reports from the vIDM admin UI or unable to delete shards
- VMware Aria Automation 8.18.1 Cumulative Update #3
- Aria automation disk encryption status is showing wrong value compared to vCenter disk encryption status.
- Unauthorized Error When Attaching Tags to vCenter VMs via Aria Orchestrator Workflow
- Deploy script fails waiting on VMware Aria Automation Orchestrator 8.x services to start
- An entry in vmo_lock from previous workflow runs prevent further runs of Actions or Workflows
Cloud Analytics
- Broadcom is announcing End of General Support (EOGS), effective March 28, 2025 for Aria Operations Management Pack for Horizon (MP4H)
- Aria Operations admin account getting locked even after password reset
- Vulnerability scanner is reporting vulnerability with Openssh Package in Aria Operations for Logs
- How to reset the root password in VMware Aria Operations for Logs (formerly VMware vRealize Log Insight)
- Troubleshooting Storage Issues in Aria Operations
- VMware Aria Operations 8.18.2
- /storage/core partition is running out of available disk space on an Aria Operations for Logs virtual appliance.
- vCenter Collection status as unknown.
- How to Reset the Root Password
- Heapdumps filling /storage/db in Aria Operations
- How to reset and unlock the local admin account in Aria Operations for Logs (Formerly vRealize Log Insight)
- VMware Aria Operations Cloud Proxy recovery script
- Modifying the DNS settings of Aria Operations for Logs
- After changing Syslog protocol from UDP/TCP to SSL, hosts no longer send logs to Aria Operations for Logs
- How to replace a corrupted truststore in Aria Operations for Logs
- Log in to Admin and Product UI as admin fails in Aria Operations
- UI is inaccessible as cassandra is down - Aria Operations for Logs
- ESXi reporting Transmit Packet Drops on vCenter/vROPS for VM's connected to an overlay network.
- NSX Management Pack generates a large number of API calls to NSX
- Webhook Notification Plugin Payload Template opens the tickets in ServiceNow, but auto-closing ticket is not Working
- Error "Password has already been used. Choose another" while changing the root password on Aria Operations for Logs
- Merging Duplicates Objects is Not Supported in VMware Aria Operations
- Replace expired internal certificate in Aria Operations
- VMware Aria Operations for Logs showing two different times for events
- "FAILED: Unable to get user data. Possible Cassandra is down" - Aria Operations for Logs
- Error 'NO NETWORK DETECTED' on newly deployed VMware Aria Operations
- Download Broadcom products and software
- CVE-2024-6387 - Aria Operations
- Error when trying to check the status of admin account password in Aria Operations for Logs: FAILED: Unable to get user data. Possible Cassandra is down.
- Rotating Aria Operations for logs password breaks connectivity from Aria Operations to Aria Operations for Logs.
- Unable to reset password for user, Error: Authentication token manipulation error for Aria Operations for logs
- OIDs names have changed in the Inventory for custom Fortigate Firewall MIBs through the VMware Aria Operations for SNMP management pack after upgrade
- Remove SHA1 from SSH service in VMware Aria Operations 8.12 and later
- Problems one node of Aria for logs cluster.
- Aria Operations failing to Send Scheduled Reports via Email
- Alert "VM Network has dropped transmit packets" is triggering after applying Hot Fix 5 patch
- VMware Aria Operations 8.18 Sizing Guidelines
- Telegraf Agent Installation failure due to Proxy Settings
- Installing telegraf agent through the UI is failing with error in UI : "Unterminated string at 163 [character O line 7]"
- Vulnerabilities found in Openssh prior to version 9.6
- Maps do not load in Home and Physical Data Center views on VMware Aria Operations
- Objects show under Unlicensed Group in Aria Operations
- Aria Operations for Logs Rest API not loading
- Restoring vApp properties in VMware Aria Operations 8.14 and Later
- Telegraf agent installation fails with "Install Failed" and "Bootstrap failed with Timeout, but no error messages found on VM" errors in UI
- How to Reset the Admin Password in VMware Aria Operations
- Aria Operations adapter for Tanzu Mission Control (TMC) stops collecting
- Transition VMware Tanzu Cloud Services to VMware Tanzu Platform Console
- VMware Aria Operations for Logs 8.18 Hot Fix 1
- A node is disconnected from the cluster in Aria Operations for Logs
- Telegraph Agent HTTP Check failed to create resource in Aria Operations
- "Skip host and chain verification" set to TRUE/FALSE on http check degrades the agent health in Aria Operations
- TX packet drops reported by Aria Operations for virtual machine on NSX segment
- Alert: "SDDC Config Notification - vCenter OS Credentials Missing" on Aria operations
- End User Computing (EUC) transition to Omnissa
- Aria Operations for Logs (Formerly vRealize Log Insight) is not able to collect logs from some of the vCenter servers
- Reload the default certificate in Aria Operations
- Difference in SQL performance counters from SQL mgmt pack between SQL standard vs Enterprise in Aria Operations SQL Management pack.
- How to calculate Retention Days in Aria Operations for Logs
- Unable to install telegraf agent "FAILED - runBootstrapOrch"
- "Open Virtual Machine in vSphere Web client" in Actions menu redirects to a different vCenter
- Modifying the DNS settings of VMware Aria Operations
- Error code LCMVRLICONFIG40004 with the message "InvalidKeySpecException: key spec not recognized" when performing inventory sync in Aria Suite Lifecycle Manager Inventory Sync for Aria Operations for Logs & Networks
- The Aria Operations PostgreSQL Management Pack version 9.1.0 doesn't discover databases other than the default Postgres database.
- Snapshot alert is not generated in Aria Operations (vROPS)
- VMware Aria Operations 8.16
- /storage/log partition full when Local6 logs are not rotated in VMware Aria Operations
- UI is intermittently switching back to previous UI, continuously loading or causing black screens after Upgrading to Aria Operations 8.18
- VMware Aria Operations 8.18.1
- Node hostname shows as localhost instead of FQDN In Aria Operations for Logs.
- VMware Aria Operations Management Pack for SDDC Health Monitoring 8.12.X is not working properly in Aria Operations 8.18.x
- VMware Aria Operations 8.18.3
- "Edit" option greyed out for Business Application created with REST API.
- Credential-less Service Discovery functionality in vRealize Operations 8.1.x and later
- Service Objects Show "Unknown" Status in Service Discovery Adapter After Changing vCenter Adapter Credentials
- Aria Operations for Logs upgrade will get stuck right after the primary node upgrade
- Unable to get proper report from Aria Operations
- Error "Failed to dispatch hints file" "file is corrupted" in cassandra.log
- Aria Operation reports failed to download with error "500 Error Internal Server Error"
- Clearing the Alerts and Alarms Tables in Aria Operations
- Inconsistencies in SMTP email delivery for scheduled reports in VMware Aria Operations
- Configuration Management Adapter Instance not receiving data due to a "Failed to create the endpoint details" error
- HTTP monitoring service showing error message "Failed to create resource. Resource with same key already exists for ..." for Aria Operations 8.18.1
- Delete duplicate objects from the object inventory.
VMware NSX
- Alarms Indicating CBM Certificates Have Expired or Are Expiring Prevent NSX Manager Upgrades
- After the vCenter Server certificate is replaced, the compute manager connection is "Down" in the NSX UI
- "Some appliance components are not functioning properly." Error displayed when attempting to log in to NSX manager due to JDK impacting corfu compactor
- "Unknown" status for NSX prepared host due to nestdb DOWN
- NSX is Impacted by JDK-8330017: ForkJoinPool Stops Executing Tasks Due to ctl Field Release Count (RC) Overflow
- "Certificate delete failed: Certificate cannot be deleted because it is used by 1 MP node(s)" error when deleting an NSX-T certificate
- Troubleshooting NSX Precheck and Postcheck Upgrade failures
- Troubleshooting Edge VM Configuration "Mismatch" Alarm(s) in NSX UI Alarm in NSX-T 3.2.0 and Onwards
- Manager node disk/partition is mounted as read-only alarm in NSX Manager Disk Corruption correction using FSCK
- SNMP MIB module file download
- Intermittent connectivity for VMs on the same Geneve segment, different ESXi hosts when there's an L2 Bridge configured
- Unable to complete VMware NSX upgrade due to failed IpPoolLogicalMigrationsTask.
- After replacing Managers or while running Upgrade prechecks, Repo_Sync is Failed
- Troubleshooting NSX BGP
- NSX-T N-VDS to VDS Migration pre-check fails: "Keep profiles consistent among transport nodes in the same NVDS"
- ESXi Host Scan error after transitioning NSX VUM cluster to vLCM with error on running Compliance check: "An unknown error occurred while performing the operation"
- How to remediate NSX load balancer upgrade pre-check failing with message regarding OpenSSL 3.0 compliance
- False Positive Alarms frequently received as "Edge NIC Link Status Down" in NSX Manager web GUI
- /config partition disk usage high and very high Alarm
- Edge node configuration is incorrect after upgrading to 3.2.x versions
- How to troubleshoot DHCP issues?
- Troubleshooting NSX Upgrade Failures
- Intermittent HTTP 503 error response when authenticating NSX-T manager via LDAPS
- Edge Transport Node status is degraded if any interface is Down
- Large nsxaVim.err file causing full ramdisk on the ESXi
- Alarm "Error: The requested object : /infra/sites/default/enforcement-points/default/transport-node-collections/xxxxxxx-xxxxxxx-xxxxxxx-xxxxxxx could not be found. Object identifiers are case sensitive. (Error code: 600)" in NSX
- NSX-T ESXi install stuck at 0%
- Installing or Upgrading NSX on an ESXi host fails reporting the node already exists
- NSX Edge HA failover triggered Edge Bridge failover to Standby Edge.
- Unable to add ESXI host as a host transport node.
- "Failure Domain Down" and "Password Expiry" alarms are reported for nodes.
- Edge NIC out of receive / transmit buffer alarm
- BGP session diagnostics for troubleshooting BGP session flaps on NSX-T edge node
- Replacing a faulty NSX-T manager node in a VCF environment
- CF push and restage fail after NCP upgrade to v4.1.1.5
- Steps to perform when NSX Edge goes unresponsive
- NSX Gateway Firewall on T0/T1 Causing TCP Drops with Load Balancer
- NSX Manager prechecks fail with error "signed fields invalid. Please delete (if unused) or replace this certificate prior to upgrading."
- Troubleshooting NSX Native Load Balancer
- "Error: One or more relationships exist for object with id TransportNode/[UUID] from NSGroup/[UUID]" when editing NSX prepared host or attempting to uninstall NSX
- NSX - Upgrade Pre-check fail for Manager with "Failed to execute Certificate Validity Checks"
- Stopping, Starting or Restarting VMware vCenter Server Appliance services
- Scripted process to replace expired or self-signed VMware NSX Manager Certificates with VMCA-Signed Certificates
- NSX UI Alarm "SNAT ports usage on logical router <Logical Router UUID> for SNAT IP <SNAT IP> has reached the high threshold value of 80%. New flows will not be SNATed when usage reaches the maximum limit."
- Edge/Transport Nodes fail to resolve NSX Manager FQDN with "DNS lookup failed for Manager node" Alarms in NSX Manager UI
- Troubleshooting NSX Uninstall Process
- "Internal Server Error" error observed while creating a Direct network within a tenant.
- BFD tunnels are down on ESXi hosts and VM networking is impacted
- NSX Edge node upgrade fails with an error "Overall status of the edge transport node is DOWN"
- NSX-T Edge TEP networking options
- NSX-T Edge file system becomes Read-Only
- Remediation of vLCM cluster fails with error: "NSX is not present in cluster desired state"
- NSX-T Alert "Management Channel To Manager Node Down", "Management Channel To Manager Node Down Long" is reported in NSX Manager
- Download Broadcom products and software
- ESXi/ESX error: No free space left on device
- How to upgrade ESXi to vSphere 8.0 (or later) with VMware NSX 4.0 (or later)
- BGP neighborship is down alarm
- VMware NSX for vSphere Documentation
- VM reconfiguration error: VM attachment to NSX or vMotion of an NSX-connected VM
- NSX-T Edge Upgrade fails to download the nub bundle
- NSX-T Manager alert '/' disk partition has reached 80% which is at or above the high threshold value of 80%
- NSX Exclusion list modification fails due to invalid group with Ipset/MACAddress in FW Exclusion List (Error code:514051)"
- NSX-T UI shows the ESXi host status in 'unknown' state
- End of Availability - VMware NSX Data Center for vSphere
- Proactive Upgrade Case for NSX
- NSX Native Load Balancer Virtual Server and Pool Member Status 'Down' in NSX 4.2.0.x, 4.2.1 0, 4.2.1.1 and 4.2.1.2
- NSX Manager fails to boot up with error "UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY."
- Standard or Distributed Switch changes fail with the error "A specified parameter was not correct"
- NSX host preparation fails with error "Credentials for the host need to be specified"
- Cluster Degraded Alarm
- Compute Manager cannot be edited in NSX UI due to stale Transport Node Collection entry in Corfu
- End of Distribution of Older NSX for vSphere and NSX-T Versions
- NSX-T Edge Pre-check Errors and Upgrade is Stuck at 'switch_os' Step on Edge Nodes
- VMware Aria for Networks fails to query BGP Connections Status
- ako-controller-manager pod keeps crashing in vSphere with Tanzu
- VMware NSX Edge routing fails due to the corresponding interface/address missing in zclients
- During Workload Management install, cluster selection returns "api request to NSX manager failed. Status code 403"
- Network Latency High between Manager Node and Transport Node Alarm in NSX Manager
- Proactive NSX-v to NSX(NSX-T) Migration Cases
- Manager FQDN Lookup Failure alarm on NSX UI
- Removing uplinks from an Uplink Profile causes incorrect TEP order and some VMs lose connectivity
- Troubleshooting NSX Network Connectivity Issues
- NSX Edge vMotion best practices
- NSX-T Edge Nodes Disconnected in Password Manager on SDDC
- NSX Host Preparation Fails due to Compute Manager being in a disconnected state
- Edge Memory Usage High alarm when nginx worker processes waiting to be shut down
- Generating and applying NSX-T Federation certificates for Standby Global Manager
- vMotion of powered-on VMs is failing between clusters on different NSX transport zones
- Unable to Migrate VM (vMotion) if a different NSX-T segment is selected on the destination host
- NSX Manager UI inventory missing or not loading
- Edge CPU usage high alarm
- IPSec VPN session is flapping.
- Troubleshooting NSX L2 Bridging
- "Health: Miss counters detected" alerts for Mellanox driver
- "Waiting for MPA" error after ESX Host upgrade from NSX 4.2.1.0 gets stuck at 45%
- Unable to delete NSX ALB VIP in NSX manager UI
- NSX will not prepare a host with message "Transport Node cannot be created or updated because host is not attached to every VDS specified in Transport Node profile."
- ESXi Host shows a status of NSX INSTALL FAILED state with error "Node has invalid version <vib version> of <vib name>" after updating ESXi
- Upgrade NSX
- NSX manager UI shows hosts in degraded state due to PNIC/Bond status degraded.
- "9881: Unable to fetch host hardware and network compute information" error seen on NSX Transport node
- Distributed firewall rules fail to apply on VM's without VMware tools
- Edge Datapath CPU very high alarm
- Edge upgrade fails with error: "certificate update failed"
- NSX Networking lost after ESXi patching due to NestDB Service failing to start.
- Upgrading or deploying an VMware NSX Edge node or Manager appliance from NSX manager UI fails. Errors related to "curl_wrapper"
- NSX-T Alert "Control Channel To Transport Node Down Long" is constantly reported.
- MANAGER and HTTPS services are down causing the management cluster to be in degraded state
- VMware NSX DFW Default isolation rules created by NCP may block legitimate traffic on TAS
- NSX Search APIs are continuously failing after upgrade, users are not able to deploy any new pods
- Deployment of NSX VMs fail
- Datapath outage triggered after reducing the number of uplinks in a host uplink profile
- Replacing cluster certificate or node certificate on NSX Unified Appliance
- Edge Deployment Failing "OVF certificate validation failed. Error: Error while fetching ovf file. er: (53)"
- NSX - stale NVDS switch after the NVDS to VDS migration is complete
- Restarting management services on ESXi prepared for NSX disconnects VM data path
- Transport Node Configuration Status - Mismatch - Display Name - Alarm for VMware NSX edge node not resolving
- SNAT Port Usage On Gateway is High alarm
- NSX-T API usage
- token-principal-identities failed with response code 400 error experienced when attempting to deploy supervisor cluster
- NSX Manager Upgrade failed, Relaunching the UI throws error : "Cannot fetch inventory details: Search service is currently unavailable"
- Manager disk usage very high alarm
- Error: "A general system error occurred: Solution being applied does not exist in the desired image." seen on vCenter Server
- Connection between host and NSX Controller is UNKNOWN due to connection between host and NSX Manager is DOWN.
- Product lifecycle and end of life information for Broadcom, Symantec, and VMware products
- Investigating disk space on an ESXi host
- Error: "Node has invalid version <vib version> of <vib name>"
- NCP tile has an option to Enable NSX-T Policy API
- Incorrect security group IP memberships due to incorrect realized bindings (TOFU enabled)
- NSX-T Host preparation fails with "Transport Zone cannot be relocated from HostSwitch <X> to HostSwitch <Y> in a single transaction."
- Create a Non Technical case for Support Portal / License / Contract related issues
- Restarting NSX Adapters Instances manually when Dashboards are not populating in Aria Operations
- Transport Nodes lose Controller connection when an NSX-T Manager is added/deleted
- NSX management service may crash when Health Check is enabled
VMware vSAN
- Troubleshooting vSAN Networking
- Troubleshooting NIC errors and other network traffic faults in ESXi
- vSAN "Proactive rebalance" and "Automatic Rebalance"
- vSAN memory or SSD congestion reached threshold limit
- vSAN Health Service - vSAN HCL Health - Controller is VMware certified for ESXi release
- Download location of vSAN Witness Appliance and File Service Appliance
- vSAN -- Alarm about high pNIC error rate being detected
- VMware vSAN Upgrade Best Practices
- Inaccessible objects in vSAN when all components show as Active
- Patching ESXi host using Command Line
- 2 node ESXi cluster fails to automatically migrate VMs when placed into maintenance mode
- Requirements when replacing disks in a vSAN cluster
- Procedure to remove and re-add a vSAN Node to the Cluster Following OS Reinstallation
- "Insufficient resources to fail over this virtual machine" error when vSphere HA triggers a failover for VMs on a not-responding ESXi host
- Stats Primary election alert Triggered after vSAN cluster restart
- vSAN Health Service - Limits - Host component
- Uploading VMDK's to vSAN datastore
- "No internet connection detected, the system cannot auto download OVF" VSAN File Service enablement fails during OVF download from online repositories
- How to add a host back to a vSAN cluster after an ESXi host rebuild/reimage
- Virtual Machines or ESX host network interruption with “Receive CRC errors” statistics increased rapidly
- vSAN Performance is degraded when I/Os are not 4k aligned
- Error: "A general system error occurred: vDS host error: see faultCause Cannot create DVPort <Port ID> of VDS <DVS Name> on the host <Hostname>" when attempting to remove ESXi host from vCenter inventory
- vMotion of NSX VMs may display error: "Virtual ethernet card Network adapter 1 is not supported"
- vSphere CSI Driver - Upgrade
- vSAN performance diagnostics reports: "The size of IOs may not be optimal to achieve the desired goal"
- VSAN storage policy shows not compliant for all VMs after VSAN cluster move to new vCenter
- vSAN Skyline Health Check Information
- Windows Server 2019 guest operating system option is not available during virtual machine creation
- vSAN Health Service - HCL Health - Host issues retrieving hardware info
- Collecting vSAN Performance Service data for vSAN performance issues
- "Lost access to volume" messages with vSAN
- VMware vSphere downloads, OEM custom images, patches and addons in the Broadcom Support Portal
- High vSAN latency Observed for vSAN VMs
- Unable to delete Absent Disk with UUID via vSphere UI or command line.
- Unable to deploy VMs on vSAN cluster due to latency
- Restrictions regarding vSAN clusters when changing the FQDN of a vCenter Server
- Resetting the root password in vCenter Server Appliance
- Warning "The selected license does not support some of the features that are currently available to the licensed assets" appears when applying a vSAN Standard License to existing 2-node vSAN cluster.
- License Calculator for VMware Cloud Foundation, VMware vSphere Foundation and VMware vSAN.
- vSAN health Performance data collection fails
- Performing a rescan of the storage on an ESXi host
- Steps to Change Name/FQDN of an existing vSAN Witness Node Appliance on a two Node ROBO Cluster
- Changing the vSAN ESXi Host Name
- vSAN Health Service - Cluster Health – vSAN daemon liveness check
- Create a Non Technical case for Support Portal / License / Contract related issues
- The vSphere Distributed Switch configuration on some hosts differed from that of VMware vCenter- "Out of Sync"
- Permanently Decommissioning a node from a vSAN Cluster
- Troubleshooting Unable to Upload Files to Datastore in vSphere
- vSAN Performance Degradation Due to Physical NIC Errors
- How to Request a Hot Site and Pre-Upgrade Review for my product deployment/product upgrade?
- Steps to Re-install an ESXi host when running vSAN
- Manually removing a stale VM from the vCenter Server vpostgres database
- Disable vCLS on a Cluster via Retreat Mode
- After converting vSAN stretched cluster to standard cluster VM will not power on
- vSAN Health Service - Stretched cluster - Witness appliance upgrade to vSphere 7.0 or higher with caution
- Understanding vSAN Performance issues potentially caused by hardware/networking issues
- vSAN Health Service - Network Health - vSAN Cluster Partition
- Host Summary page reports "Cannot synchronize host" or "Quick stats on <Hostname> is not up-to-date"
- Identifying and replacing a failed cache or capacity disk in vSAN OSA disk group when vSAN deduplication is enabled
- vSAN Healthcheck -- vMotion: MTU check (ping with large packet size)
- vSAN Health Service - Performance Service - Stats master election check
- vSAN -- Skyline Health -- Performance service - Performance data collection check
- Configuring vSAN Unicast networking from the command line
- vSAN Health Service - Physical Disk Health - Operation Health
- vSAN Health Service - Physical disk - Component limit
- vSAN Health Service - Network Health - Hosts small ping test (connectivity check) and Hosts large ping test (MTU check)
- List, mount and unmount a volume/VMFS Datastore.
- Deploying an OVF Template fails with the error: Failed to deploy OVF Package.Caused: A general system error occured:Transfer failed
- vSAN Witness appliance partitioned from the stretched cluster
- vSAN cluster unable to restart after a planned cluster shutdown
- Installing, upgrading, or uninstalling VMware Tools in Windows Guest OS fails
- Enabling or disabling Changed Block Tracking (CBT) on virtual machines
- vSAN cluster Virtual Machines show in Orphaned state in vCenter UI after a network or power outage
- Patching/Updating VMware vCenter Server through Appliance Management Interface VAMI
- HA/FDM fails to restart a virtual machine with the error: vim.fault.NoCompatibleHost
- Host TPM Attestation Alarm present in the vSphere UI
- Configuring a shared disk resource for Windows Server Failover Cluster (WSFC) and migrating SQL Server Failover Cluster Instance (FCI) from SAN (RDMs) to vSAN
- Migrating VMFS 5 datastore to VMFS 6 datastore
- Changing the hostname of an ESXi host
- The vSAN disk appears as Absent in vSAN Disk Management
- vSAN support for large capacity drives
- Upgrade vCenter Server 7.0 to 8.0
- Skyline Health - vSAN object format health
- vSAN Health Service - Capacity utilization - Disk space
- Moving a vSAN Cluster from one vCenter Server to another (= Migrating )
- Updating the vSAN HCL database manually
- VASA Provider Registration Troubleshooting
- Cannot claim New Capacity Disks to be part of vSAN Disk Group
- VMs on vSAN fail to power on with error: Unable to enumerate all disks. 5 (Input/output error)
- "Turn Off vSAN" is not to be used to shut down a vSAN cluster.
- Unable to enable vSAN file service after vSAN cluster restart
- Failed to mount remote vSAN datastore
- Counting Cores for VMware Cloud Foundation and vSphere Foundation and TiBs for vSAN
- ESXi Upgrade Fails with "ESXi Cluster Is Not Healthy" Error.
- Procedures for identifying Unassociated vSAN objects.
- vSAN Health Service - Cluster Health - vSphere cluster members match vSAN cluster members
- Witness traffic on separated network causes CLI health check connectivity issues alert
- The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "VMware Tools64.msi in the box below.
- Best practices when using vSAN and non-vSAN disks with the same storage controller
- vSAN Disk Or Diskgroup Fails With Medium Errors
- vSAN host fails to enter Maintenance Mode with 'Full data migration' option selected
- vSAN EPD service is not staying running
- vSAN Storage Objects may become Inaccessible while shutting down/rebooting the vSAN backup host
- vSAN Health Service - vSAN Build Recommendation - vSAN release catalog up-to-date
- vSAN performance diagnostics
- Keeping a vSphere environment up to date
- Shutting down and powering on a vSAN Cluster when vCenter Server is running on top of vSAN
- Handling Split Brain scenario in vSphere
- Enabling or disabling a vSAN cluster
VMware Cloud Director
Cloud Management
- Empty and Duplicated vApps cannot be removed in the VMware Cloud Director UI
- Running Tasks cannot be stopped from the Cloud Director Portal
- Unable to manage UNKNOWN VM in VMware Cloud Director
- Error: "One or more exceptions have occurred - Could not find object with moref "resgroup-#######"" while trying to deploy a new VM from the VMware Cloud Director tenant portal.
- Error: "The VMware Cloud Director entity (com.vmware.vcloud.entity.catalogitem<ENTITY_ID>) does not exist" when deleting a vApp template in Cloud Director UI.
- Error: "Internal Server Error" and "Caused by: com.vmware.vcloud.fabric.compute.ResourcePoolNotFoundException" when interacting with an Organization VDC
- Error: "Deployment failed. Runtime error: windows11_64Guest os type is not one of supported types" occurs during guest customization of Windows 11
- vApp/VMs are in inconsistent state on VMware Cloud Director
- Attempting to remove a Network Pool in Cloud Director may return error: "Cannot delete network pool {Network Pool Name}. it's in use currently, has networks"
- How to remove a virtual machine from Management in Cloud Director
- Error: "The address ##.##.##.## did not belong to any known host" when when viewing vApps and VMs
- Error "Organization vDC compute policy is being used by VMs. Before deleting, remove all VMs from this policy" thrown when trying to delete Provider VDC
- Cloud Director root partition full due to hprof files
- Error: "The operation failed because no suitable resource was found... Compute requirement not met" when deploying VMs
- Cloud Director cell disk space is full due to the accumulation of request.log files.
- Extending root disk of Cloud Director appliance
- Datastore does not match current VM policy
- Error: "Validation error on field 'phone': The phone number contains invalid characters or its format is unrecognized" while enabling/disabling user
- Unable to remove Virtual Machine from VMware Cloud Director as the option is greyed out
- Using Virtual NVMe from ESXi 6.5 and virtual machine Hardware Version 13
- Unexpected or Incorrect 'CPU Allocation Used' for a Flex Allocation Model Organization VDC in the VMware Cloud Director UI
- Broadcom VMware Cloud Foundation Division response to CVE-2024-6387 - OpenSSH signal handler race condition vulnerability
- Email notification for not existing expired certificates in certificate library
- Error: "Found one or more unsupported ESX/ESXi hosts" when upgrading the VMware Cloud Director
- VM power-on fails with "The available Memory resources in the parent resource pool are insufficient for the operation"
- Error "Internal Server Error - Undeploy VMs did not complete successfully. Skipping resume VMs phase" when reverting to a VM snapshot in Cloud Director
- Optimize Cloud Director Performance by reducing the size of the audit_trail table
- Error "Timed out. - Read timed out" when syncing catalog in Cloud Director
- "[FAILED] Failed to start File System Check on /dev/vg_root_0/lv_root0" error on Photon OS based virtual appliances
- Powering on with the domain join option enabled in guest customization fails with the error: 'Unable to create deployment package'
- Error: "Exception occurred while deploying and attaching network to vApp edge... java.lang.NullPointerException" when updating VM in Cloud Director UI
- Error caused vCenter Server disconnect - java.lang.NullPointerException when integrating vCenter deployed on Azure with VMware Cloud Director
- Notification email is sent to all Tenant Administrators about SAML certificate expiration for Organizations where SAML is not configured
- Error : "Total memory required for all VMs in the VRP including current VM(s) being deployed [##,###,###MB] is greater than VRP maxResourceValue ##,###,###MB." when powering on or deploying vApp/VM(s) in VMware Cloud Director
- Slow Task Processing in VMware Cloud Director
- Error:"No row with the given identifier exists" when trying to view or delete a vApp or VM in Cloud Director
- SSO login to VMware Cloud Director fails with error 'Your Single Sign-On attempt failed' when certain cells are active
- Error: "An expired certificate may disable federation with the identity provider setup with your organization. The certificate can be regenerated from the SAML Configuration page.” warning about federation certificate expiration in Cloud Director
- Uploading files to cases on the Broadcom Support Portal
- VM migration between vApp fails with the error "failed to update and has been rolled back. Internal Server Error Internal Server Error"
- Aria Orchestrator 8.16.X Workflow does not run, "Error : Plugin error in calling java method name 'com.sun.org.apache.xerces.internal.jaxp.datatype.XMLGregorianCalendarImpl.getYear()'"
- Error "Internal Server Error - Unable to accommodate request compute. Left Over CPU and memory are xxx and 0" when powering on VM in Cloud Director 10.6
- Unable to remove snapshot of a VM from the Cloud Director Tenant Portal UI
- Error: "You must remove all catalog items backed by this VDC before you can delete it. Here are the first ## (out of ## catalog items) backed by this VDC" when deleting Organization VDC
- Error "Snapshot snapshot-##### does not exist for Virtual Machine vm-#####" when reverting a newly copied vApp to a snapshot or when deleting the snapshot
- "Could not obtain exclusive access to the vApp for replication..." error when failing over multiple VMs concurrently in Cloud Director Availability
- End Of General Support - VMware NSX Migration for VMware Cloud Director tool
- SAML Group logins failing when using Microsoft Entra ID as the identity provider.
- Copy action greyed out for Powered-On vApps
- Unable to connect to the VMware Cloud Director portal due to database connection limits
- Expired SAML Certificate Email Alerts are received
- ERROR "New value for CPU resource is less than the current usage by all VMs" while modifying the CPU quota from the allocated size on an Organization VDC.
- Error: "Total memory required for all VMs in the VRP including current VM(s) being deployed [<value>MB] is greater than VRP maxResourceValue 0MB." occurs when powering on VMs
- "Unable to upgrade the database: Could not run cleanup for running jobs!" when upgrading VMware Cloud Director.
- Booting a customized Windows 11 24H2/25H2 virtual machine may be blocked by the black screen
- 1 of 2 downstream nodes not attached
- VMware Cloud Director assigns wrong External IP address to IP masqueraded VM
- Unable to power VMware Cloud Director VMs with guest customization enabled
- No alert mechanism to notify users when the memory guaranteed reservation allocation exceeds the available resources in VCD
- Replace VMware Cloud Director Public/https Certificate
- Error: "Null value was assigned to a property of primitive type setter of com.vmware.vcloud.common.model.VmSnapshotViewModel.snapshotUid" when attempting to view or delete snapshots of Virtual Machine
- Error: "Internal Server Error - No row with the given identifier exists...." when trying to delete an Organization VDC in VMware Cloud Director
- Overwrite catalog item fails
- Unable to clean up stale vCenter and Organization VDC in VMware Cloud Director
- vCenter Server frequently disconnects and reconnects in VMware Cloud Director with the error message: "Error caused by vCenter Server disconnect."
- Error: "The entity (com.vmware.vcloud.entity.vapp:#####-###-###-###-######) does not have a snapshot"
- VM groups not listed when attempting to create a new or modify an existing VM placement policy in VMware Cloud Director
- Shadow VM related rights no longer working in vCD 10.6
- Virtual Machine deployment and Power ON tasks fail in VMware Cloud Director Tenants
- While deploying new vApp from template CPU and Memory values get reset to default value 1
- Error "The entity Ref: com.vmware.vcloud.entity.catalogitem:###### is busy completing an operation LIBRARY_ITEM_SYNC" while attempting to sync a subscriber catalog from a publisher catalog
- 'Cached Organization System' tasks fails from VMware Cloud Director UI
- Uploading or downloading an OVF in vCloud Director fails with the error: Failed to delete transfer session directory or transfer session directory does not exist
- vApp deployment fails with "Reconfiguration of vmGroups: [VM_GROUP_NAME] timed out for cluster"
- Fail to apply VM Customization Specifications: Command to Run Once are not executed upon VM deployment.
- Error: "Value 'None' is invalid for parameter IPAddressAllocationMode." when using Set-CINetworkAdapter cmdlet
- "AddressOnParent=0 for rasd item with InstandID=XXX is already allocated for bus with InstanceID=X and Address=0" error thrown when attempting to copy a VM from one vApp to another in Cloud Director
- Templates showing CONTENT NOT AVAILABLE in a subscribed catalog for VMware Cloud Director
- Error: "update or delete on table "app_template" violates foreign key constraint "<Template Name>" on table "catalog_item"" when attempting to delete a stuck Catalog Item in Cloud Director
VMware SDDC Manager
- Disassociate Aria products from SDDC Manager
- ESXI upgrade failing in SDDC manager even though the host shows as upgraded in vCenter
- Attempt to connect to SDDC Manager postgres Fails with password authentication error
- SDDC upgrade to 5.2 triggers alarm "Verify Standalone Host Topology"
- Replace vCenter Machine SSL certificate Custom Certificate Authority Signed Certificate
- Unable to download/apply NSX-T 4.2.2.1 or 4.2.1.4 Patch from SDDC Manager UI.
- Unable to proceed with Workload Domain upgrade on the SDDC manager - Confirm option grayed out after clicking on Plan Upgrade.
- Applying individual product updates to VMware Cloud Foundation environments using Async Patch Tool (AP Tool)
- "A general runtime error occured" while selecting storage for vmotion, while deploying OVF/OVA, or when creating a VM in vSphere 8.0.U2 with ELM setup
- Determining replication agreements and status with the Platform Services Controller (PSC)
- VMDir State is Read Only with vmdir inconsistencies
- Patching vCenter Server to 8.0 U3 fails at 95% with error "Exception occured in postInstallHook for wcp:Patch"
- SDDC Manager UI shows red banner for certificate expiration: "Certificates have expired. Visit Domain Management page to take action"
- VCF Cluster Delete Failure: ""FAILED_TO_FETCH_VALIDATE_NSXT_SERVICE_DEPLOYMENTS_INPUT" or "UNABLE_TO_GET_INPUT_FOR_NSXT_CONFIGURATION"
- NSX-T manager upgrade fails at run_migration_tool stage due to stale edge cluster referenced by URL/FQDN Analysis
- Configure DNS Server(s) on NSX Edge Cluster(s) fails from the SDDC manager.
- Scripted process to replace expired or self-signed VMware NSX Manager Certificates with VMCA-Signed Certificates
- The sosrest service on SDDC Manager reports the error "Convert from db to json failed"
- Using the VCF Diagnostic Tool for SDDC Manager
- SDDC daily 'Health-Check operation for SDDC' fails on 'Password-check' subtask - Password-check: Perform Password expiry status checks on SDDC components Failed
- Multiple tasks relating to 'Commissioning host(s) to VMware Cloud Foundation' in a Queued state in SDDC managed vCenter
- Checking Expiration of STS Certificate on vCenter Servers
- Password manager options are grayed out for all accounts in SDDC Manager "This operation is not allowed because SDDC manager back up operations are working"
- Unable to reset password for user, Error: Authentication token manipulation error
- SDDC Manager 5.2.1 UI fails to start after reboot
- SDDC Manager UI Task type filter reports inaccurate value for Running tasks.
- Reset vCenter Server Appliance root password without reboot (6.7u1 / 7.x / 8.x).
- Host TPM Attestation Alarm present in the vSphere UI
- Unable to administer vCenter Single Sign-On after adding a User Group and individual users from a Directory Service (OpenLDAP or Active Directory)
- Rename datastores in VCF environment after bringup
- SDDC Manager Upgrade PreCheck Failed for ESXi host with an error 'Failed to get MOID of ESXi host with id '
- vRLI 8.14.x credentials are disconnected in SDDC Manager password management
- SDDC Manager 5.0 Precheck Failure with "Could not build the discovery tree".
- Using vSphere Certificate Manager to Replace SSL Certificates
- vCenter Server 8.0 Update 3b bundle not available for download in SDDC Manager UI - Bundle Management page
- NSX-T Edge Nodes Disconnected in Password Manager on SDDC
- NSX-T upgrade in VCF fails with: Failed to collect edge cluster node host info maps
- Stretching vSAN Cluster via API fails with error - Current applied vSAN license doesn't support the required cpu count 1
- Resetting your password on the Broadcom Support Portal via chatbot
- SDDC Manager UI becomes inaccessible due to root (/dev/sda4) partition filling up
- How to add/delete Custom CA Certificates to SDDC Manager and Common Services trust stores
- Skip Configuration Drifts with Exclusion Flags. Error: "Retrieving configuration updates failed. Unable to compute applicability for drift <drift_name>. Because configuration realized check failed on resources"
- Unable to perform password operations on SDDC Manager with error: "Failed to update the password. Password update task is in progress/failed state, retry after sometime"
- NSX-T Upgrade from SDDC manager fails at NSX_UPGRADE_STAGE_CLUSTER_PRECHECK
- Retrieve the service accounts credentials from SDDC Manager
- SDDC Manager password operations are not allowed because of a duplicate transaction_id in the passwordmanager.password_operations
- VCenter shows attestation status failed for ESXi host with message "internal failure"
- Enhanced Linked Mode in a VMware Cloud Foundation instance
- Renaming VCF SDDC manager objects
- SD card/USB boot device revised guidance
- Create a Non Technical case for Support Portal / License / Contract related issues
- Lookupservice may fail to start automatically after reboot in vCenter Server 7.0 after upgrade or update, manual start works
- VMware Cloud Foundation SDDC Manager Recovery Scripts
- VMware vCenter in Enhanced Linked Mode pre-changes snapshot (online or offline) best practice
- Correlating VMware Cloud Foundation version with the versions of its constituent products
- VCSA update failure due to missing WCP user
- Troubleshooting SDDC Manager UI access Issues
- Replace NSX-T Edge node in a cluster that is part of vCF/SDDC
- Synchronize inventory versions after out-of-band upgrade in a VMware Cloud Foundation Environment
- How to reset SDDC Manager vcf and root user accounts
- Plan Patching/Plan Upgrading screen does not populate in SDDC Manager 5.2.1
- Configure/Update DNS Server IP Address in SDDC Manager or the VCF Installer through Command Line
- Bundle downloads fail and the VMware Depot connection is lost in the SDDC Manager
VMware Live Recovery
- Configuring protection for a virtual machine in SRM fails with the error: "Unable to create a placeholder virtual machine at the recovery site'
- "Cloud File System xxxxxxxxxx is in critical state. This might result in downtime. Contact support. Cloud file system xxxxxxxxxx is unavailable" error on VMware Live Cyber Recovery UI
- LWD based VM snapshot in VMware Live Cyber Recovery fails and crashes the VM
- Cannot replicate selective VM's. Error: "The vSphere Replication configuration for disk with key 2,000 of the virtual machine has an issue: Replication not supported for disk type or backend.'."
- vCenter 7.0.3 cannot download Site Recovery Web Client Plugin 9.0.1 after upgrade
- Configuring CA signed certificates for VMware Site Recovery Manager and/or VMware Live Site Recovery
- Create a Non Technical case for Support Portal / License / Contract related issues
- Troubleshooting vSphere replication slowness and RPO Violations
- Virtual Machine Snapshot may fail in VMware Live Cyber Recovery with error "VMX file size is too big"
- SRM License key missing after upgrading from SRM 8.x to SRM 9.X
- The time skew issue between the vCenter and SRM was causing the plugin issue to throw error "Unable to retrieve Site Recovery Manager summary data."
- Error 245 when attempting to upgrade VRMS
- No connection to VR Server for virtual machine: Not responding
- Site Recovery Manager OR vSphere Replication plugin is Not accessible in vCenter
- Replacing VMware Live Site Recovery appliance's custom certificate with PKCS#12 fails
- High-Frequency snapshot fails with error "DPS deltaSync failed" or "errorCodes: 6900" in VMware Live Cyber Recovery
- Port numbers that must be open for vSphere Replication 8.x
- No hosts with hardware version which are powered on and not in maintenance mode are available
- General Procedure to upgrade VMware Live Recovery(SRM) and vSphere Replication(VRMS).
- Site Recovery Manager Appliance Upgrade Best Practices
VMware vSphere Kubernetes Service (VKS)
- Cannot login to vSphere with Tanzu TKC guest cluster after renewing vCenter machine certificates with error "the server has asked for the client to provide credentials"
- vSAN -- Creating/Reverting Snapshots fails -- Fault Domain Error "Out of resources"
- Error on vSphere UI "None of the hosts connected to this vCenter are licensed for Workload Management."
- Persistent volume is failing to attach with Error: "The input volume <Volume handle ID> is not registered as a CNS volume"
- NTP service shows as inactive on TKG Cluster in Photon OS when running timedatectl
- Replace vSphere with Tanzu Guest Cluster/vSphere Kubernetes Cluster Certificates
- vSphere Pods fail to get created showing 'FailedRealizeNSXResource'
- Multiple TKCs went into NotReady state after upgrading the Supervisor Cluster to v1.24.9
- Mounting PV from NFS share fails with "mount.nfs: access denied by server while mounting"
- vSphere Supervisor Workload Cluster Pod Stuck Init or ContainerCreating due to volume mount fails with 'mount.nfs4: mounting <fs>:/vsanfs/<uuid> failed, reason given by server: No such file or directory'
- CSI: Correct sync between CSI pod secret and workload_storage_management user password in vSphere with Tanzu
- Replace vSphere with Tanzu Supervisor Certificates
- How to rotate the certification - vmware-system-csi-webhook-service
- VMware NSX Compute Manager registration workflow
- How to Remove Finalizers to Delete Kubernetes Objects
- vmware-system-user account expired on vSphere Supervisor Workload Cluster nodes
VMware Cloud on AWS
HCX
- HCX plugin not working in vCenter UI, Error "Http failure response <url> 401 OK"
- HCX Service Mesh upgrade or new deployment is failing.
- [VMC] Increase the HCX mgmt-app-network IP pool
- Transport Tunnels for HCX IX/NE appliances shows degraded
- HCX Network tasks failing due to high memory usage by the "ndd" process
- HCX Mobility Migration Removal
- [HCX] Unable to change or update IP range in HCX Network Profile.
- HCX Interconnect (IX) Deployment Failures: OvfNetworkMappingNotSupported and Certificate Generation Issues
- Troubleshooting virtual machine network connection issues
VMware vDefend Firewall (Security)
- Distributed Firewall kernel flood limit is reaching warning level of 80% or critical level of 98% for the specified protocol
- DFW memory very high critical alarm generated for host TNs, vsip-attr threshold has reached at 75% or more.
- After upgrade to NSX-T 3.2.x, traffic is unexpectedly dropped by Gateway Firewall
- Unable to remove NSX Identity Firewall AD entry as domain sync is in-progress
- NSX-T alarm about System-wide firewall section threshold is reached due to gateway Firewall polices/sections with no rules
- vMotion fails with DFW vMotion Failure Alarm - "The DFW vMotion for DFW filter nic-##########-eth0-vmware-sfw.2 on destination host **** has failed and the port for the entity has been disconnected."
- Traffic drops during vMotion if the VM is part of the NSgroup with dynamic criteria.
- Alarm for gateway_firewall.sr_limit_per_edge_exceeded
VMware HCX
- HCX Health Check and Best Practices
- Performing Targeted Packet Captures on HCX Network Extension Switchports
- HCX - NE appliances in HA mode experience intermittent failover
- Troubleshooting network connectivity issues for Windows virtual machines in VMware Workstation
- Migration fails with "Services are not enabled on the deployed Service Mesh"
- HCX Support Policy for Legacy vSphere Environments
- HCX - NE appliance state becomes critical due to Memory component
- HCX - NE HA Failover Threshold Guidelines
VMware Workstation
Desktop Hypervisor
- Disable vCLS on a Cluster via Retreat Mode
- vSphere HA fails to deploy with error "HA Agent unreachable" after vCenter upgrade to 8.0 U3
- Downloading VMware Workstation Pro
- Determining why a VM was Powered off / Restarted / Rebooted
VMware NSX Networking
- Migrated VTEPs deleted when uninstalling NSX-V agency after migration
- NSX-T NCP troubleshooting and debug logging
- NSX Upgrade Evaluation Tool
VMware Desktop Hypervisor
- Troubleshooting hosted disk I/O performance problems
- System migration changes impacting Workspace ONE and Horizon customers
- Specifying or changing the load balancing policy from the command line in ESXi
VMware Usage Meter
Cloud Management
Product Entitlements/Contracts Related
- Creating and managing Broadcom support cases
- New user guide for Broadcom Support Portal
- VMware to Broadcom Support Frequently Asked Questions
- Download license keys for Broadcom, CA, Symantec, and VMware products
- VMware Support Transition to Broadcom
- Merge VMware License keys in Broadcom support portal
- VMware Licensing Transition to Broadcom
- Manage user permissions and Site ID access as a User Administrator
- Request User Administrator role on the Broadcom Support Portal
- Managing licenses on ESXi hosts using the vSphere Client
- VCF authenticated downloads configuration update instructions
- Request the Product Administrator role to manage Portfolio License Agreement (PLA) products and also to get option for "Generate Download Token"
- Broadcom trial software and proof of concept demonstrations
- Download latest ISOs and patches for vSphere ESXi
- Split VMware License keys in Broadcom support portal
- VMware Cloud Foundation and vSphere Foundation Solution License Key
- Uploading files to cases on the Broadcom Support Portal
- Purchase or renew licenses and subscriptions for Broadcom products (including sep-sub-1-99)
- Zero Day (i.e., Critical) Security Patches for vSphere (7.x and 8.x) Perpetual License Customers with Expired Support Contracts
- SaaS Tenant Hold and Release process
- Accessing VMware License folders and keys on the Broadcom support portal
- Build numbers and versions of VMware ESXi/ESX
- Virtual Appliance licenses can expire even with a Symantec Portfolio License Agreement, Web Protection, or Network Protection subscriptions
- Using your Broadcom Site ID(s) for full support portal access
- VMware vSphere downloads, OEM custom images, patches and addons in the Broadcom Support Portal
- Download and license VMware Desktop Hypervisor (Fusion Pro and Workstation Pro)
- Broadcom Partner Support End-Customer Guide
- Error: A general system error occurred: Failed to download VIB(s): Error: HTTP Error Code: 403, vLCM fails to download the ESXi patches and images from online repositories
- Subscribing to Broadcom product notifications and alerts
- How to use the vSAN License on the vSAN cluster
- vSAN license alarm 'vSAN Cluster Claimed Capacity Exceeds Entitlement'
- Manage Users and Permissions in the folders for VMware products
- How to download all VMware Aria Suite products from the Broadcom portal.
- Creating and managing Licensing folders for VMware products
- My Entitlements FAQs for downloading Broadcom licenses and products
- Broadcom case management frequently asked questions
Support Portal & Access Issues
- Upgrade and Downgrade VMware License Keys via the Broadcom support portal
- User Administrator guide for the Broadcom support portal
- Request the Product Administrator role to manage Portfolio License Agreement (PLA) products and also to get option for "Generate Download Token"
- Accept/reject enrollment requests by a user admin on the Broadcom Support Portal
- Request User Administrator role on the Broadcom Support Portal
- License Key Management for VMware Products
- Broadcom Partner Support End-Customer Guide
- Creating and customizing case views on the Broadcom support portal
- Uploading files to cases on the Broadcom Support Portal
- VCF Authenticated Downloads Token Troubleshooting Guide
- Broadcom VCSP (VMware Cloud Services Provider) Consumption Portal Introduction
- Merge VMware License keys in Broadcom support portal
- Broadcom trial software and proof of concept demonstrations
- Broadcom Token Redemption Portal Introduction
- Find your Broadcom Support Site ID
- Zero Day (i.e., Critical) Security Patches for vSphere (7.x and 8.x) Perpetual License Customers with Expired Support Contracts
- Error: The vCenter Server is not able to reach the specified URL. Ensure that the vCenter Server is connected to the internet, the specified URL is correct, and the latest version(s) is available on the VMware online repository.
- "Cannot download VIB" error upgrading to vSphere ESXi 7.0 Update 3, ESXi 7.0 Update 3a & ESXi 7.0 Update 3b using vLCM
- Error: "Account verification is pending. Please try after some time." when downloading files
- VMware VCF or VVF 9.0 downloads in the Broadcom Support Portal
- VMware to Broadcom Support Frequently Asked Questions
- Problems logging in to the Broadcom Support Portal
- VCF authenticated downloads configuration update instructions
- Manage user permissions and Site ID access as a User Administrator
- Download VMware Remote Console (VMRC)
- Resetting your password on the Broadcom Support Portal
- VMware Licensing Transition to Broadcom
- My Entitlements FAQs for downloading Broadcom licenses and products
- Inviting enterprise users to a Site ID on the Broadcom support portal
- VMware Support Transition to Broadcom
- New user guide for Broadcom Support Portal
- DUPLICATE_OBJECT fails
- Create a Non Technical case for Support Portal / License / Contract related issues
- Brocade (BSN) - Upgrade Access/Build Profile
- Unable to select "I agree to the Terms and Conditions" button when attempting to download products.
Licensing
Additional Information
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