Aria Automation Config 404 in UI when upgrade to 8.17 and NameError Exception Aria Config in RaaS Log

Products

• VMware Aria Suite
• SaltStack entitlement to VMware
• VMware SaltStack

Issue/Introduction

After upgrading to Aria Automation config the following error message is seen repeated in the /etc/raas/raas log. When trying to log into the UI after an undetermined about of time being up a 404 is revived. Restarting the Aria Automation Config service will allow users to log in again for a non-determinant amount of time. 

XXX [org_id:None][celery.app.trace                                                  ][ERROR   :216 ][ForkPoolWorker-2:XXX] Task sync_auth_backends[XXX] raised unexpected: NameError("name 'math' is not defined")
Traceback (most recent call last):
  File "celery/app/trace.py", line 477, in trace_task
    R = retval = fun(*args, **kwargs)
  File "raas/utils/org.py", line 194, in wraps
    return func(*args, **kwargs)
  File "raas/tasks/__init__.py", line 21, in __call__
    return self.run(*args, **kwargs)
  File "raas/tasks/__init__.py", line 94, in wrapper
    return target(*args, **kwargs)
  File "raas/tasks/auth.py", line 46, in sync_auth_backends
    self.app.hub.db.op.sync_auth_backends()
  File "pop/contract.py", line 170, in __call__
    return self.func(*args, **kwargs)
  File "/var/lib/raas/unpack/_MEIlZxdpg/raas/mods/db/sqla.py", line 13362, in sync_auth_backends
NameError: name 'math' is not defined

Environment

Aria Config 8.17.0.x

 

Cause

The cause is due to a known defect in this version of RaaS. 

Resolution

To resolve this issue you will need to upgrade the RaaS daemon.  To obtain the appropriate version, please file a Broadcom Support Request and reference this Knowledge article and your version of Aria Connfig, or RaaS.

 

Additional Information

If you are not able to upgrade further then another solution is to downgrade back to 8.16.2.x if you have a good backup. Please see the article Backing Up and Restoring Your Postgresql Database for RaaS or Aria Config for information on how to create to backups prior to upgrades.