Aria Automation Config error: "NameError: name 'math' is not defined"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)
• SaltStack entitlement to VMware
• VMware SaltStack

Issue/Introduction

Symptoms:

• Error 404 seen in UI when upgraded to 8.17.0.6 and NameError Exception Aria Config in RaaS Log
  • This may only show when the raas service has been up for some time.
  • Restarting the Aria Automation Config allows users to log in again for an indeterminate amount of time. 
• After upgrading to Aria Automation Config the error message "NameError: name 'math' is not defined" is seen repeated in the /var/log/raas/raas log.
• Experiencing issues with external authentication methods in Aria Config and see messages like the following in /var/log/raas/raas

 

##-#-# #:#:# [org_id:None][celery.app.trace  ][ERROR   :216 ][ForkPoolWorker-2:XXX] Task sync_auth_backends[##-#-#-#-####] raised unexpected: NameError("name 'math' is not defined")
Traceback (most recent call last):
  File "celery/app/trace.py", line 477, in trace_task
    R = retval = fun(*args, **kwargs)
  File "raas/utils/org.py", line 194, in wraps
    return func(*args, **kwargs)
  File "raas/tasks/__init__.py", line 21, in __call__
    return self.run(*args, **kwargs)
  File "raas/tasks/__init__.py", line 94, in wrapper
    return target(*args, **kwargs)
  File "raas/tasks/auth.py", line 46, in sync_auth_backends
    self.app.hub.db.op.sync_auth_backends()
  File "pop/contract.py", line 170, in __call__
    return self.func(*args, **kwargs)
  File "/var/lib/raas/unpack/_####/raas/mods/db/sqla.py", line 13362, in sync_auth_backends
NameError: name 'math' is not defined

 

Or with the error traceback above finishing as follows:

[...]
  File "/var/lib/raas/unpack/_####/raas/mods/db/sqla.py", line 13362, in sync_auth_backends
    elapsed = math.floor((now - auth_config["last_sync"]).total_seconds() / 60)
NameError: name 'math' is not defined

or:

[...]
  File "/var/lib/raas/unpack/_####/raas/mods/db/sqla.py", line 13365, in sync_auth_backends
    remain = math.ceil(auth_config["data"]["sync_schedule"]) - elapsed
NameError: name 'math' is not defined

Environment

VMware Aria Config 8.17.0.6

 

Cause

This is due to a known defect in this version of RaaS. 

Resolution

To resolve this issue you will need to upgrade the RaaS daemon.

To obtain the updated version 8.17.0.30, please file a Broadcom Support Request and reference this Knowledge article #375483 and your version of Aria Config.

• Creating and managing Broadcom support cases
• Alternatively, download and install the 8.18.2 release of raas:
  • VMware Aria Automation Config downloads - Support Portal
• Once the latest RPM is downloaded, the RaaS daemon can be updated according to the instructions here, Upgrading Automation Config

 

Workaround

Restarting the raas service may provide temporary relief from the issue:

systemctl restart raas

Additional Information

If you are not able to upgrade further then another solution is to downgrade back to 8.16.2.x if you have a good backup.

Please see the article Backing Up and Restoring Your Postgresql Database for RaaS or Aria Config for information on how to create to backups prior to upgrades.