"vracli service status" Command shows UI service is in stopped state

Products

• VMware Aria Suite

Issue/Introduction

Aria automation UI is inaccessible.

Running the "kubectl get pods -n prelude" command shows that all Aria Automation pods are in a healthy state. However, checking the service status using "vracli service status" indicates that the UI service is in a stopped state

Environment

VMware Aria  Automation 8.x

Cause

UI service not started properly.

Resolution

1. Login to any of the Aria automation node via the Console or SSH as root
2. Re-deploy the  Automation services by running command:  /opt/scripts/deploy.sh
3. Wait for the deploy.sh script to finish successfully.