PSOD error with PF Exception 14 in world 2231918:MetHor ld-VM- IP 0x4200040d3d4e addr 0x18.
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PSOD error with PF Exception 14 in world 2231918:MetHor ld-VM- IP 0x4200040d3d4e addr 0x18.

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Article ID: 403916

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Updated On:

Products

VMware vSphere ESXi VMware vSphere ESXi 8.0

Issue/Introduction

YYYY-MM-DDTYYYY-MM-DD In(14) LogEFI: cpu48:2109893)r13=0x370 r14=0x0 r15=0x430915213300 YYYY-MM-DDT6Z In(14) LogEFI[2099617]: *PCPU48:2109893/NetWorld-VM-2109892

YYYY-MM-DDT In(14) LogEFI[2099617]: PCPU 0: SSVSVSVVSVVVVUSVVSUSVVUVVSSUSVVVVVUSUSUVSVSVVIVSSVVSVVUVVVUVSVVI

YYYY-MM-DDTIn(14) LogEFI[2099617]: PCPU 64: VVVVVVVVVSSVVISSVVVVVSVVVVSVVVSVUVVSVSVVVVVUVSVVVVSVVVSSSSVSIVVS YYYY-MM-DDT07:27:45.696Z In(14) LogEFI: cpu48:2109893)Code start: 0x420025200000 VMK uptime: 0:00:15:26.290 YYYY-MM-DDT07:27:45.696Z In(14) LogEFI: cpu48:2109893)0x453b

 

 

Environment

VMware vSphere ESXi

Cause

Its due to Bad Processor.

Resolution

Engage the hardware vendor to run a diagnostic and stress test on the system to check PCPU function. 

Involve hardware vendor to assist with swapping the processor/PCPU between the problematic host and another healthy host. Which would help in problematic PCPU isolation and fix the PSOD issue.

Or need to replace it accordingly if its faulty processor.