Unable to proceed with Workload Domain upgrade on the SDDC manager - Confirm option grayed out after clicking on Plan Upgrade.

Products

• VMware SDDC Manager

Issue/Introduction

• After upgrading the management domain, you are trying to upgrade the workload domain on the SDDC manager.
• The Plan upgrade option is available, however, once you click on plan upgrade and select the VCF version you need to upgrade to - there is an error without any message displayed and the Confirm option is grayed out.

• Taking the Domain ID from the browser URL, you check the errors in /var/log/vmware/vcf/lcm/lcm-debug.log. You see the below error trace where it mentions that NSX-T is partially upgraded: 

2024-06-20T12:33:48.178+0000 DEBUG [vcf_lcm,54b6599ba21d4ff4,66fe] [c.v.e.s.l.s.v.i.ValidationServiceImpl,http-nio-127.0.0.1-7400-exec-6] Validation errors collected: [Domain xxxx-xxxx-xxxx-xxxx with nsx cluster nsx_fqdn is partially upgraded.]

• In the Plan Patching section, you will se the below error as well:

 

Environment

VMware Cloud Foundation 5.x

Cause

A pending/paused upgrade task on the NSX Manager connected to the SDDC manager is ongoing due to which the SDDC Manger is unable to proceed with the upgrade 

Resolution

• Login to NSX manager UI > system > upgrades to confirm there is an upgrade pending/paused:

• Proceed with the NSX upgrade and you will be able to upgrade the SDDC manager