VMware by Broadcom SDK and API Support program, a specialized service designed to bridge the gap between infrastructure and innovation. This offering provides developers and administrators with the technical expertise and best practices required to deploy robust automation and integration solutions within VMware environments.
By granting direct access to seasoned support experts, the program ensures that Independent Software Vendors (ISVs), Hardware Vendors (IHVs), and enterprise organizations can build, scale, and maintain sophisticated automation workflows with confidence and precision.
The SDK/API Support team provides comprehensive assistance across the following areas:
The following Product Support Matrix details the specific SDKs and APIs currently supported by our dedicated SDK/API Support team.
VMware by Broadcom SDK/API Support By Product Matrix
*SDKs & APIs - Includes (Java & Python) & (JSON, REST & SOAP) where applicable
*GitHub deliverables currently supported only for vSphere Automation SDK for Java, vSphere Automation SDK for Python & pyVmomi*
*VMware Cloud Foundation 9.0 & later (Java, Python) - Includes vSphere (vCenter Server & vSAN), pyVmomi, VMware vSAN Data Protection & VMware Cloud Foundation (VCF) Installer.*
*Terraform Providers - This is developed as an open-source project and follows standard GitHub community practices. We encourage customers to submit bug reports and enhancement requests directly in the project's GitHub repository. However, we recognize that some situations may require formal technical support through our Global Support Services (GSS) process. In those cases, please open a case through the Broadcom support portal, referencing the provider, the provider version, and any related GitHub issue(s). When opening your case, please select VMware vSphere ESXi as the Product and choose Terraform from the components drop-down menu.*
*Ansible Modules not supported currently - for assistance please refer to the Ansible module's repository for guidance (e.g for community.vmware, see https://github.com/ansible-collections/community.vmware?tab=readme-ov-file#communication)*
VMware SDK and API support remains available to customers and partners with all active standalone SDK contracts (legacy), and is now also included as part of Broadcom® Designated Support Engineer (DSE) and Support Account Manager (SAM) Advanced Support offerings. More information on the Advanced Support programs can be found at broadcom.com/support/services-support/ca-support/support-programs
To open a support ticket for SDK/API related questions/issue, please refer to the following Knowledge Base article: Creating API and SDK Technical Support Cases for Broadcom VCF Environments