Image profile version is showing older even after upgrading the ESXI ( Build version is showing correct)

Products

• VMware vSphere ESXi 7.0
• VMware vSphere ESXi 8.0

Issue/Introduction

On the Summary page of ESXI Image profile version and build version of ESXI is not same.

Image profile version is older which is not showing upgraded or same as ESXI build.

Environment

 

 

 

 

 

 

 VMware vSphere ESXi 7.0

 

VMware vSphere ESXi 8.0 

Cause

This issue occurs due to the corrupt imgdb.tgz image database file in /bootbank and /altbootbank location of ESXI.

Resolution

To work around this issue, reinstall the ESXi host or copy the imgdb.tgz file from the other working ESXi host.

To work around this issue, use one of these options:

• Rebuild the ESXi host.
• Copy the imgdb.tgz file from the ESXI which is in working condition and showing correct image profile.

Note : Copy the corrupted or older imgdb.tgz file in any /tmp location as a backup before remove.

• Remove the older imgdb.tgz file from /bootbank and /altbootbank location of ESXI.
• Copy the imgdb.tgz file from working ESXI host to non working in same location that is /bootbank and /altbootbank.
• Restart the ESXi host.