After a successful quiesced snapshot of a Linux guest, the snapshot is reported as not quiesced

Products

• VMware vSphere ESXi

Issue/Introduction

• With Open VM tools (open-vm-tools) version older than 10.2.0, taking a quiesced snapshot on a Linux VM succeeds but shows up as a non-quiesced snapshot.

• In ESXi /vmfs/volumes/<datastore_name>/<vm_folder>/vmware.log, it shows that quiesce snapshot was successfully taken.  
  
  YYYY-MM-DDTHH:MM:SS.159Z In(05) vmx - SnapshotVMX_TakeSnapshot start: 'VM Snapshot 00/00/2024, 00:00:00 AM', deviceState=0, lazy=0, quiesced=1, forceNative=0, tryNative=0, saveAllocMaps=0
YYYY-MM-DDTHH:MM:SS.159Z In(05) vmx - 2114362:VVOLLIB : VVolLib_IsVectoredSnapSupported:14277: VVolLib_IsVectoredSnapSupported: vvolVectoredSnapEnabled: 1
.....

YYYY-MM-DDTHH:MM:SS.612Z In(05) vcpu-0 - ToolsBackup: changing quiesce state: COMMITTED -> FINISHING
YYYY-MM-DDTHH:MM:SS.614Z In(05) vmx - ToolsBackup: changing quiesce state: FINISHING -> IDLE
YYYY-MM-DDTHH:MM:SS.614Z In(05) vmx - ToolsBackup: changing quiesce state: IDLE -> DONE
YYYY-MM-DDTHH:MM:SS.650Z In(05) vmx - SnapshotVMXTakeSnapshotComplete: Done with snapshot 'VM Snapshot 00/00/2024, 00:00:00 AM': 850
YYYY-MM-DDTHH:MM:SS.650Z In(05) vmx - VVolObjNotifySnapshotDone: isEnabled: 1

Environment

• VMware vSphere ESXi 7.x
• VMware vSphere ESXi 8.x

Resolution

• Update the Open VMware tools to 12.x or later version.
• Refer the following document to install/update Open VMware tools on Linux distributions, referring to Install Open VM Tools
  
  Note: Reach out to the respective Linux vendor if assistance is needed to download/install/update Open VMware tools.