Issue/Introduction:
This article contains a list of knowledge documents related to the CA PPM (Clarity) and Microsoft Project (MSP) integration broken out based on area of information such as:
- Best Practices
- Upgrade/install issues
- Task date/duration issues
- Opening issues
- Saving issues
- Etc
Tip: Scroll through the appropriate section based on your issue (and/or do a Control + F on your keyboard, in case the issue may be listed in a different section.)
Environment:
Release: All Supported Releases
Component: MSP New Driver / Legacy Driver
Resolution:
BEST PRACTICES
- In MSP, what are some Best Practices to prevent Performance Issues? (Article: 13911)
- CA PPM Best Practices when copying and pasting tasks in MSP (Article: 10395)
- What are the recommendations for Auto Scheduled versus Manually Scheduled tasks working in Microsoft Project (MSP) with PPM? (Article: 47612)
- Best practices on updating MSP with an OFFLINE copy of a Clarity schedule (Article: 194801)
- MSP Interface - What are best practices for testing/upgrading? (Article: 195315)
QUESTIONS
- Does Clarity PPM work with MS Project "365" / Click to Run versions? (Article: 100272)
- Can MSP2013 MSI and OS365 MSP versions be installed on same workstation if using the Clarity MSP Addin? (Article: 140699)
- Can the CA PPM MSP Integration be deployed using Citrix? (KB000097107)
- Is it required to upgrade the MSP (Microsoft Project) Interface when upgrading PPM? (KB000097260)
- What are the various types of logging available in the MSP New Driver? (Article: 13976)
- Does the Clarity PPM / MSP Integration tool prevent users from updating a project currently in use by another user? (Article: 138787)
- Is there any Impact of turning off Calculation in MSP? (Article: 143322)
- How do Microsoft Project monthly patches impact Clarity PPM? (Article: 11553)
- MSP Integration: New Update Actuals button impact (Article: 195483)
HOW TO/TIPS AND TRICKS
- How Can I Automatically Open Projects In A Scheduler (OWB, MSP) When Using Firefox Or Chrome? (Article: 15143)
- How do I do a Clean Uninstall of the PPM MSP Interface? (Article: 45862)
- My MSP Interface addin is disabled, how do I enable it? (Article: 31673)
- How to use MSP without using PPM timesheets in order to update the tasks completion % and automatically update Actuals. (Article: 22797)
- Mapping Task Priority between PPM and MSP (Article: 14516)
- How to provide the xml, mpp and MSP Logs for Troubleshooting MSP Issues (KB000099202)
- MS Project (MSP) new driver features (Article:11576)
- Description of how Pending Estimates work in MSP and CA PPM (Article: 27044)
- MSP: Troubleshooting for one project on one Machine (Article: 141777)
- How to temporarily remove a project's MSP mpp file from the prdocument table (Article: 142460)
ASSIGNMENTS/UNITS:
- Would like contoured assignment to remain as contoured when reopened from PPM into MSP (Article: 9468)
- MSP Assignment Units changes not Saving (Article: 6671)
- In MSP, Units are not exporting from the Resource Allocation on the Team tab of the Project (Article: 4665)
- In the MSP New Driver, receive a warning message that the resource is assigned outside the original dates of a task, even though dates match what is show in PPM (Article: 7143)
DATE/DURATION ISSUES:
- MSP: Task Finish Dates are being pushed out when opening a project from PPM to MSP (KB000098871)
- In the MSP New Driver, some task Start Dates change to the Project Start Date when exported to MSP (Article: 47129)
- In MSP, Completed Tasks are Changing to 0 day Duration / Milestones (Article: 7476)
- Finish date changes for some Team members after saving a project back from MSP to PPM (Article: 6330)
- In the MSP New Driver, last saved date in the 'Set Baseline' section is Missing (Article: 7858)
- MSP Project crashing/performance issues on one project due to tasks with start/finish dates far out in past or future (142011)
GENERAL TASK ISSUES
- MSP New Driver: Some tasks move when exporting a project to MSP (Article: 6916)
- Summary tasks that are Milestones do not Export as Milestones in MSP (Article: 7164)
- MSP Task % Complete mismatch. In PPM it shows 100%, while in MSP it shows 99%. (Article: 32475)
- External Dependencies Baseline data is not Displayed when opening a project in MSP (Article: 6774)
- Duplicate summary task and child tasks in MSP that don't exist in Clarity PPM (Article: 138781)
- Tasks on my project are updating on their own from 'Completed' to 'Not Started' when exporting from Clarity PPM (Article: 140206)
- In the MSP New Driver, Intermittently Unable to edit data in Text Fields (Article: 7645)
- MSP: Tasks changed from Fixed Work to Fixed Units (Article: 143481)
- In MSP, Not All Task Dependencies are Exported from Clarity to MSP (Article: 15504)
- MSP: All Predecessors and Successors deleted in project even though language used is English (Article: 193385)
TARGET ERRORS
- Target Error Openfromdatabase or Clarity Addin tab missing due to wrong bit level installed (Article: 4225)
- MSP Target error due to corrupt Global.mpt file (Article: 4085)
- MSP Target Error Openfromdatabase due to Global.mpt name issue (Article: 188780)
SAVE ISSUES
- Saving a Project from MSP to PPM, Project Remains Locked and may see Target error: Thread was being aborted (Article: 45303)
- MSP Project Save Failed after Clarity PPM Timeout (Article: 138534)
- When Uploading a project from MSP to Clarity, changes do not always save back to Clarity (Article: 138778)
- When attempting to Save a project back to PPM, receive error: Invalid value for field prName (Article: 9199)
- When saving back a project from MSP receive error: 'Save Failed' referencing Illegal Task Start and/or Finish dates in app-ca.logs (Article: 5264)
- In MSP, receive a "Save Failed" error referencing a Unique Constraint Violation in the logs (Article: 8031)
- In the MSP New Driver, Unable to Save changes to the Project Calendar (Article: 6609)
- MSP Project won't save back for one user to clarity PPM (Article: 141778)
- MSP: Project Save failed message even though assignment was removed from Summary task (Article: 142429)
- MSP: Project Save Failed Errors - Master KB for Known Causes/Troubleshooting (Article: 142586)
ETC / REMAINING WORK
- MSP New Driver: For tasks with no assignee ETCs are being zeroed out (KB000095929)
- MSP New Driver: ETC Hours missing for tasks with assignments when opening a project (KB000095395)
- MSP Field Mapping for ETCs and Actuals in Clarity PPM (190900)
- MSP: ETC /Remaining Work missing when opening a project from Clarity due to MSP Update not being installed (195504)
PROJECT OPEN ISSUES/ERRORS
- MSP: "The last time you opened 'ProjectID' it caused a serious error" when attempting to open a project from Clarity (140119)
- Why does a new blank project1 file open along with the Clarity PPM Project in MSP? (Article: 138771)
- List of Clarity PPM KB articles related to issues opening projects in MSP (Article: 138671)
- Receive error 'Actual Finish Date is Before some of the Previously Entered Timephased Actual Work values' When Opening a Project from Clarity PPM (Article: 103969)
- Project Does not Open in MSP - There is a circular relationship in task error due to Duplicate Text3 Content (Article: 115393)
- Opening MSP stops at 'Connecting to PPM' step (KB000072865)
- In MSP, Project Opens incorrectly with a new file name such as Project1 or Project2 (Article: 9209)
- In the MSP New Driver, Unable to open a project in MSP if a Calendar associated with the project has more than 51 characters (Article: 7619)
- In the MSP New Driver, projects will not open if their are enterprise fields linked to the project (Article: 4851)
- Why am I getting an import error upon launching a project to MSP? (Article: 44089)
- MSP Project hangs on opening to XML for a project recently baselined in Clarity (Article: 141775)
- MSP Project crashing/performance issues on one project due to tasks with start/finish dates far out in past or future (142011)
- MSP Import Error on extended attribute if the related text field in Clarity has a second line manually created (141462)
- MSP Interface stopped opening projects from Browser (187621)
- Clarity Project will not open in MSP - Project dialog box pops up due to MSP Update not being installed (192594)
UPGRADE / INSTALL/ADD-IN ISSUES
- When upgrading the MSP Interface, receive an error message that the CAClarityAddin is already installed (Article: 46121)
- MSP Interface Install error: Specified Argument was out of the range of valid values. Parameter name: entryValue (Article: 4892)
- When opening projects in MSP, receive a Compile Error after upgrading the MSP Interface (Article: 4150)
- When I try to open my Clarity PPM project in MSP, nothing happens/the CA Clarity addin is inactive in MSP (Article: 124102)
- CA PPM Addin Becomes Disabled in Microsoft Project (KB000005706)
- MSP CA PPM integration/Interface tab is not available when using a Silent Installation package (193123)
- 'File not found: caMspXml.dll' Error in Microsoft Project (145988)
- When opening projects from PPM to MSP, receive Run-time Error '53' or Run-Time Error '28' (KB39733)
- MSP Interface Error: Run-time error '53' File not found: caMspXml.dll (190889)
- Run-time Error '53' due to the wrong version of Microsoft .NET Framework 4 installed (18140)
- CA Clarity Addin tab missing in MSP - Master KB of Known Issues (199651)
MSP LEGACY DRIVER SPECIFIC
- In the MSP Legacy Driver, Mapping of Team Object attributes only works in Import (Article: 68717)
MSP CONFIGURATION/VIEWS
- In the MSP New Driver, custom views are not Saved (Article: 32930)
- Can Custom Field Names in MSP be exported as column names for projects exported from PPM? (Article: 13234)
- In the MSP New driver, highlighting of tasks is no longer saved (Article: 37212)
- In the MSP New Driver, Graphical Indicators are not displayed for some Custom Fields in MSP (Article:7247)
- In the MSP New Driver, the Task Details form Disappears (KB000095516)
- In the MSP New Driver, Tasks/Milestones added to Timeline view are not Preserved (Article: 6641)