When opening a project from Clarity to Microsoft Project (MSP), ETC (Remaining Work/Estimates) hours are incorrect/not retaining even though there are assignments on the task.
ETCs may change to 0 or a different amount than set previously.
This is by design if resources allocated to the task are allocated to the task at 0%.
MSP New Driver
All Supported Releases
Check to see if any resources assigned to the task are allocated at 0% in the project in Clarity for the date the project is exported to MSP, as that is the allocation pulled to the Units field for the task in MSP. If the allocation is 0 for the resource, the ETC will be deleted for the related assignments with tasks using Fixed Unit and Fixed Work task types, as the resource doesn't have any allocation to work on the task.
In order to keep ETCs with resources allocated at 0%:
IMPORTANT: Be sure to test this out in non-production first as this can impact data based on your configuration.
This will keep the ETCs for the task even if the assignment is allocated at 0%
Note: ETC hours are referred to as Remaining Work in MSP