MSP CA PPM Addin Disabled / Inactive - Known Issues

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

This KB provides the list of known causes of the Clarity CA PPM Integration Addin being disabled / inactive / missing on a workstation

Symptoms reported may include:

• The CA Clarity PPM Interface Addin keeps getting disabled, and it has to be re-enabled each time Microsoft Project (MSP) is opened.
• 'caclarityaddin' gets unloaded / ribbon is gone every time MSP is launched/Integration tag not available
• CA PPM Integration tab does not display
• Add-ins are always deactivated every time the user opens MSP. 

Environment

Release : All Supported Releases

Component : CA PPM MICROSOFT PROJECT (MSP)

Resolution

List of Known KBs (and which symptom it has been known to help with)

KB	Fix used for
Disabled CA PPM Addin in Microsoft Project - For one time occurrence	Disabled or Inactive Addin
CA PPM Integration Tab Disabled or Inactive in MSP due to Registry Issue	Disabled or Inactive Addin
CA PPM Addin Becomes Disabled in Microsoft Project - Addin reinstall required	Disabled or Inactive Addin
Unable to open project in MSP/CA Clarity addin inactive - Clear AppData	Inactive Addin
MSP Target Error Openfromdatabase or Clarity Addin tab missing due to wrong bit level installed	Addin tab missing, but addin is not showing in inactive or disabled sections
MSP CA PPM Integration Tab disabled using Silent Install	Disabled or Inactive Addin

Additional Information

• MSP Integration Known Defects - Clarity KBs

• MSP Integration - Clarity KBs

• Tips on searching for known Clarity Issues using Self Service

• See also Clarity Master KBs for frequently reported issues
• For more information on the functionality of loadbehavior and what each value means see: Registry entries for VSTO Add-ins found on Microsoft's Documentation section: https://docs.microsoft.com