Is it required to upgrade the MSP Interface when upgrading Clarity?

Products

• Clarity PPM On Premise

Issue/Introduction

Is it required to upgrade the MSP (Microsoft Project) Interface/Addin/Schedule Connect when upgrading Clarity PPM?

Environment

Release: All Supported Releases

Resolution

• When upgrading to a new patch or release, it's required to also upgrade the MSP Connector.
  • There are often times Clarity PPM MSP Interface fixes that are included as part of the connector.
• The new MSP Interface can be found in Clarity PPM in Home->Account Settings->Software Downloads.
  • See: 145335 for more details

Additional Information

• Reference Install the Microsoft Project Interface with Schedule Connect
• Clarity PPM and MSP integration known defects - Support Technical Document Index (KB: 15956)
• Clarity PPM and MSP integration - List of knowledge documents (KB: 71385)