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CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES

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Article ID: 198337

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Updated On:

Products

IT Management Suite

Issue/Introduction

This cumulative point fix contains fixes for SMP and other Solutions for issues provided to customers POST-8.5 RU4 until ITMS 8.6 or 8.6 RU1 is installed.

These are the fixes contained (each section contains its own set of fixes. Install those that you need from the respective zip files below):

Environment

IT Management Suite (ITMS) 8.5 RU4

Resolution

SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:

SMA overwrites certificates disrupting Skype for business. N/A
CEM agent fails to use persistent if SMP name can be resolved. N/A
Windows Server 2H 2020 (Core Install) Support added

Windows 10, version 20H2 Support Statement

Windows Server, version 20H2 (Core Installation) Support Statement

CEM - Rights issues installing software with locally cached domain credentials N/A
Package does not install or download on end-users agent
KB 208552
Packages are randomly getting status changed resulting in package delivery failures N/A

Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC

Note: for Windows Server 2022 with this PF, we are adding support in SMA and SMP 

Windows 2022 Support Statement
Office 2019 fails to update due to missing Proofing tools content in the package N/A
SVM21-019: unquoted search path vulnerability in Symantec Management Agent N/A
Windows 10 21H1 Support added

Windows 10, version 21H1 Support Statement

SQL Query List type changes to String type during save of Custom Data Class N/A
Evt_NS_Replication_Rule_Objects table grows too large in couple of days during Replication. KB 226827
Windows 11 support added.

Note: Windows 11 support is now available with this Pointfix for ITMS 8.5 RU4. It covers core product functionality.
Windows 11 Support
French Windows 11 Education is reported as 'Unknown' OS when capturing Ghost image if SMA_SMP 8.5 POST_RU4 v8 is installed N/A
   


Download file from here: "SMA_SMP_8_5_POST_RU4_v9_22Nov.zip"

Install instructions are under Readme.pdf inside this attachment.

 

PS (Package Server) Fixes:

Standalone Pointfix:
Unable to create an image with a repeated status event 'package status: Retrying'

Installation steps:
Pointfix is only intended for installation over Site Servers with Package service installed. Run PfInstaller2.exe on Site Server as an Administrator. It will replace AeXNSCPackageServer.dll on the Site Server.
227180
   
   


See attached "8.5_RU4_SMA_ESCRT-7674.zip"


 

ECV (ITMS Management Views) Fixes:

The targets section under Manage-Computers menu or from a policy is taking longer to load. 201866
Managed Software Delivery Policies flipbook takes several minutes to load. N/A
   


See attached "ECV_8.5_POST_RU4_v2.zip"

Install instructions are under Readme.pdf inside this attachment.

 

PATCH (Patch Management Framework) Fixes:

Creating a Patch distribution policy in 8.5 RU4 fails if certain edits are done with the wizard 197671

Patch Metadata Import HTTPS Support for 8.1.x and 8.5.x

199422
   
   


See attached "Patch_8_5_POST_RU4_v2_1Sep.zip"

Install instructions are under Readme.pdf inside this attachment.

 

INV (Inventory Solution) Fixes:

After creating an Inventory Policy Custom Schedule, it shows as Blank for Chrome and Edge Browsers when editing it 213589
   
   


See attached "INV_8_5_POST_RU4_v1_7May.zip"

Install instructions are under Readme.pdf inside this attachment.

 

WF (WorkFlow Solution) Fixes:

Pointfix request for enabling authentication support for TLS 1.2 on email components N/A
Resolved the issue with "System.Data.SqlClient.SqlException (0x80131904): Missing end comment mark '*/'." N/A
"Show Processing Message" when selecting the "Message Position" as "Page Center" now displays "Top Center" N/A
   


See attached "Workflow_8.5_POST_RU4_v2_26Nov.zip"

Install instructions are under Readme.pdf inside this attachment.

Note:
The updated version of Workflow installer 8.5 Post_RU4_v2 may not update its registry (it would still list as 5700 version). Also as it's just an installer it does not replace the console installer link, and the Symantec.Workflow.Setup.exe file must be manually replaced in the source path "Program Files\Altiris\Workflow\Web\Agent" 


Additional Workflow Solution pointfix, NO part of the cumulative one above:

Fixed regression issue introduced in 8.5 RU4 release where the "Age Description" column in the exported report shows date/time value instead of the number of days. Also included a fix for Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out.
N/A
Email Monitor in ServiceDesk ignores embedded graphics (pasted screenshots) in the email body N/A
Process History Web Part ignores CRLF N/A
Error in Workflow Component IMAP4 List New N/A
The calendar does not show events after upgrading to SD 8.5 RU4 212896
ServiceDesk - Ticket description is cutting off
216325
Object not set to an instance of an object error being generated when dialog workflow component is reached N/A
Time Zone Issues in Workflow 8.5 RU4 227138


See attached
"Workflow_8.5_POST_RU4_v6_22Sep_2021.zip"

Note:
"
Workflow_8.5_POST_RU4_v6_22Sep_2021.zip" is a separate "not cumulative" point fix. It just contains some fixed dlls for different Workflow 8.5 RU4 released versions including 8.5.5710 version of  previous "Workflow_8.5_POST_RU4_v2_26Nov.zip"



SWM
(Software Management) Fixes:

Support for MacOS 11 added  
   
   


See attached "SWM_8.5_POST_RU4_v1_15Jan.zip"

Install instructions are under Readme.pdf inside this attachment.



ULM
(Unix/Linux/Mac Agent) Fixes:

Support for MacOS 11 added  
   
   


See attached "ULM_8.5_POST_RU4_v3_15Jan.zip"

Install instructions are under Readme.pdf inside this attachment.


DS
(Deployment Solution) Fixes:

Unable to use iPXE after disabling TLS 1.0 200658
Windows 11 support added.

Note: Windows 11 support is now available with this Pointfix for ITMS 8.5 RU4. It covers Deployment Solution product functionality. 
Windows 11 Support Statement

Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC

Note: for Windows Server 2022 with this PF, we are adding support in Deployment Solution 

Windows 2022 Support Statement
   
   


See attached "DS_8.5_POST_RU4_v2_22Nov.zip"

Install instructions are under Readme.pdf inside this attachment.

Attachments

SMA_SMP_8_5_POST_RU4_v9_22Nov_1637605884054.zip get_app
DS_8.5_POST_RU4_v2_22Nov_1637605207482.zip get_app
8.5_RU4_SMA_ESCRT-7674_1637603905231.zip get_app
SMA_SMP_8_5_POST_RU4_v8_22Oct_1636471437675.zip get_app
Workflow_8_5_POST_RU4_v6_22Sep_2021_1632314010655.zip get_app
INV_8_5_POST_RU4_v1_7May_1620648858062.zip get_app
Patch_8_5_POST_RU4_v2_1Sep_1620332853442.zip get_app
Workflow_8_5_POST_RU4_v2_26Nov_1619783327554.zip get_app
SWM_8_5_POST_RU4_v1_15Jan_1611697955653.zip get_app
ULM_8_5_POST_RU4_v3_15Jan_1610740742997.zip get_app
ECV_8.5_POST_RU4_v2_1603284459716.zip get_app
8.5_Patch_POST_RU4_v1_1598642982145.zip get_app