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CUMULATIVE POST ITMS 8.6 RU1 POINT FIXES

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Article ID: 221269

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Updated On:

Products

IT Management Suite

Issue/Introduction

This cumulative point fix contains fixes for SMP (Symantec Management Platform) and other Solutions for issues provided to customers with ITMS 8.6 RU1 until ITMS 8.6 RU2 is released/installed.

These are the fixes contained (each section contains its own set of fixes. Install those that you need from the respective zip files below)

Environment

ITMS 8.6 RU1

Resolution

SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:

Office 2019 fails to update due to missing Proofing tools content in the package N/A
SVM21-019: unquoted search path vulnerability in Symantec Management Agent N/A
User Resources Import Export Rule columns are shifting after running import 224288
AexNSAgent.exe locking ntuser.dat on logout on Citrix systems 223957
Moving Security Groups to another OU in AD causes duplicate records to be imported 224613
Unable to load saved searches after upgrade to ITMS 8.6. This join source does not have a dataField 'issecuritycloudmanaged' 210300
AD import - problems with import from 2 domains having same name/different suffix 226683
"Issues while using “Prefer CEM connection if connected to VPN” setting 226695

Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC

Note: for Windows Server 2022 with this PF, we are adding support in SMA and SMP 

Windows 2022 Support Statement
Windows 11 support added.

Note: Windows 11 support is now available with this Pointfix for ITMS 8.6 RU1. It covers core product functionality.
Windows 11 Support
ITMS 8.6 RU1 Schedule error N/A
Entry of 'Data Filter' section of the 'Resource Import Export Rule' is getting changed after pressing 'Save Changes' N/A
French Windows 11 Education is reported as 'Unknown' OS when capturing Ghost image if SMA_SMP 8.6 POST_RU1 v4 is installed N/A
Unable to remove customer dataclass reference from custom resource type N/A


Download file: "SMA_SMP_8_6_POST_RU1_v7_30Nov.zip"

Install instructions are under Readme.pdf inside this attachment.

 

TS (Task Management) Fixes:

ITMS 8.6 RU1- Item reference for task not removed 226852
   
   

Download file: "TS_8.6_POST_RU1_v1_21Oct.zip"
Install instructions are under Readme.pdf inside this attachment.

 

ASSET (Asset Management) Fixes:

slow console/SQL when accessing Asset Resource picker N/A
User account accessing Software Purchase asset report long delay N/A
   

Download file: "Asset_8.6_POST_RU1_v2_26Oct.zip"
Install instructions are under Readme.pdf inside this attachment.

 

SWM (Software Management) Fixes:

SoftwarePortal 8.6 RU1 - MainController failure: An item with the same key has already been added 220549
   
   

Download file: "SWM_8.6_POST_RU1_v1_09Aug.zip"
Install instructions are under Readme.pdf inside this attachment.

 

VMM (Virtual Machine Management) Fixes:

When Viewing Home > VMM in the console, no VMM discovered Hosts are shown.
Note: 
The attached stored procedure "spGetHostInfo-fixed.sql" creates a new version of "spGetHostInfo". If it already exists on your database, rename the existing one in SQL Management Studio (to something like spGetHostInfo-old) and run the fixed version attached here.
225350
   
   

See attached "spGetHostInfo-fixed.sql"
Run the updated stored procedure against your Symantec_CMDB database.

 

WF (WorkFlow Solution) Fixes:

The following is a standalone Workflow Solution pointfix, is no part of a cumulative pointfix and only provided for the following specific issue:

Symantec Workflow Server service is started with ITMS installation and consumes up to 1.5 GB RAM

KB 225682

Download file: "8.6RU1_WF_EM-82613_Okt6_2021.zip"
Run pfinstaller2.exe as administrator

 

ULM (Unix/Linux/Mac) Fixes:

Large environments experience various errors related to Unix/Linux/Mac Computers filter KB 225706
macOS 12 full support (ULMAgent) N/A
   

Download file: "ULM_8_6_POST_RU1_v1_15Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

 

DS (Deployment Solution) Fixes:

Windows 11 support added.

Note: Windows 11 support is now available with this Pointfix for ITMS 8.5 RU4. It covers Deployment Solution product functionality. 
Windows 11 Support Statement

Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC

Note: for Windows Server 2022 with this PF, we are adding support in Deployment Solution 

Windows 2022 Support Statement
WinPE11 ADK Support has been added. 228797

See attached "DS_8.6_POST_RU1_v1_23Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

Additional Information

ITMS 8.6 POST GA Pointfixes

See 215121

Attachments

SMA_SMP_8_6_POST_RU1_v7_30Nov_1638287473945.zip get_app
DS_8.6_POST_RU1_v1_23Nov_1637764094520.zip get_app
ULM_8_6_POST_RU1_v1_15Nov_1636994649817.zip get_app
TS_8.6_POST_RU1_v1_21Oct_1636467024946.zip get_app
Asset_8.6_POST_RU1_v2_26Oct_1635263737454.zip get_app
8.6RU1_WF_EM-82613_Okt6_2021_1633641225191.zip get_app
spGetHostInfo-fixed_1633435291023.zip get_app
spGetHostInfo-fixed_1633435299433.sql get_app
SWM 8.6_POST_RU1_v1_09Aug_1628510142690.zip get_app