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CUMULATIVE POST ITMS 8.6 RU2 POINT FIXES

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Article ID: 235538

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Updated On:

Products

IT Management Suite Client Management Suite Server Management Suite

Issue/Introduction

This cumulative point fix contains fixes for SMP (Symantec Management Platform) and other Solutions for issues provided to customers with ITMS 8.6 RU2 until ITMS 8.6 RU3 is released/installed.

These are the fixes contained (each section contains its own set of fixes. Install those that you need from the respective zip files below)

Environment

ITMS 8.6 RU2

Resolution

SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:

CTA in loop tries to register with TS if persistent fails and then HTTP fails

 

January Cumulative Security updates prevent endpoints from registering to the task server

232242

Task Servers not balancing, then registrations fail

234726

Client Machines get disconnected from task server registration frequently. If we restart the server, it gets registered.

234726

Agents are not able to register to a task server and task servers are failing to register to themselves

234726

Security fix in Symantec Management Agent Service

20366

After upgrade to 8.6RU1, some task servers fail to register and accept any registration from other clients

234726

Task Server Registrations Failing on regular intervals

234726
After upgrade to 8.6RU1, some task servers fail to register and accept any registration from other clients  
ITMS console - Refresh interval element is not properly rendered in hierarchy report  
After upgrading to 8.6 RU2, browser pops up an error when creating a new metric under Monitoring and Alerting 236964
Connector: Import/Export rule does not reflect changed schedule N/A
Package Server share gets Windows Auth set to disabled after installing 8.6 POST_RU2 PF N/A
High CPU and Memory usage 240856
Unable to add IP Addresses to a Filter while using a CSV file 240173
Error when assigning an asset owner in advanced view 236964
High CPU and Memory usage (after applying "SMP_8_6_POST_RU2_NC_v2_02May.zip") N/A
Server 2022 won't install Package Service 242662


Download file: "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip"

Install instructions are included in the Readme.pdf inside this attachment.

 

ULM (Unix/Linux/Mac Agent) Fixes:

MAC machines have too many Duplicate GUID issue  
ARM only aex-smart-rule-engine.so is located under iragent/lib/ on Intel Mac, so inventory rule evaluation is failed  
Not able to Import SEP Agent (Mac version) for distribution in ITMS  


See attached "ULM_8_6_POST_RU2_v1_11Mar.zip"

Install instructions are under Readme.pdf inside this attachment.

 

DS (Deployment Solution) Fixes:

Unable to delete cloned Install Windows OS tasks and duplication of packages occur  
SOI tasks created before upgrade to 8.6 RU2 fail to install Windows Server Operating Systems  
High CPU usage by SBSServer in HTTPs configuration  


See attached "DS_8.6_POST_RU2_v1_20Apr.zip"

Install instructions are under Readme.pdf inside this attachment.

 

 

 



NON-CUMULATIVE SMP
(Symantec Management Platform) Fixes:

Version 1

NOTE: This is a non-cumulative (i.e. it is stand-alone SMP side only) Pointfix. These fixes were already included under "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip"

Connector: Import/Export rule does not reflect changed schedule  
Security - DeleteItem from ItemManagementService with limited permissions  
After upgrading to 8.6 RU2, browser pops up an error when creating a new metric under Monitoring and Alerting 236964


Download file: "SMP_8_6_POST_RU2_NC_v1_15Mar.zip"

Install instructions are included in the Readme.pdf inside this attachment.

NOTE:

SMP_8_6_POST_RU2_NC_v1_15Mar.zip does not depend and does not require SMA_SMP_8_6_POST_RU2_v1_25Feb.zip Cumulative Pointfixes to be installed. However if CUMULATIVE 8.6 POST-RU2 v1 cumulative Pointfix is already installed, SMP_8_6_POST_RU2_NC_v1_15Mar.zip can be installed on top. If "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip" is already installed, this non-cumulative pointfix is no longer needed.

The main goal in releasing non-cumulative, server side only PF was to avoid SMA and Task Server updates required by SMA_SMP_8_6_POST_RU2_v1_25Feb.zip if the customer needs only fixes listed above.

Version 2

NOTE: This is a non-cumulative (i.e. it is stand-alone SMP side only) Pointfix. These fixes were already included under "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip"

ITMS 8.6 RU2 - High CPU and Memory usage 240856
Unable to add IP Addresses to a Filter while using a CSV file 240173

 

Download file: "SMP_TS_8_6_POST_RU2_NC_v2_02May.zip"
Install instructions are included in the Readme.pdf inside this attachment.

NOTE:

If CUMULATIVE 8.6 POST-RU2 v1 cumulative Pointfix is already installed, SMP_TS_8_6_POST_RU2_NC_v2_02May.zip can be installed on top. As well, as mentioned above, there is a run-time dependency embedded now in the PFInstaller to have SMA_SMP_8_6_POST_RU2_v1_25Feb as a prerequisite/baseline. If "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip" is already installed, this non-cumulative pointfix is no longer needed.

 

Version 3

NOTE: This is a non-cumulative (i.e. it is stand-alone SMP side only) Pointfix. These fixes were already included under "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip"

Package Server share gets Windows Auth set to disabled after installing 8.6 POST_RU2 PF  

 

Download file: "SMP_PS_8_6_POST_RU2_NC_v3_4May.zip"
Install instructions are included in the Readme.pdf inside this attachment.

NOTE:

If CUMULATIVE 8.6 POST-RU2 v1 cumulative Pointfix is already installed, SMP_PS_8_6_POST_RU2_NC_v3_4May.zip can be installed on top. As well, as mentioned above, there is a run-time dependency embedded now in the PFInstaller to have SMA_SMP_8_6_POST_RU2_v1_25Feb as a prerequisite/baseline. If "SMA_SMP_8_6_POST_RU2_v2_7Jun.zip" is already installed, this non-cumulative pointfix is no longer needed.

 

 

* For the ITMS 8.6 RU2 release notes, general information, known and fixed issues you can check the TechDocs for this version.

Additional Information

198337 "CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES"
215121 "CUMULATIVE POST ITMS 8.6 POINT FIXES"
221269 "CUMULATIVE POST ITMS 8.6 RU1 POINT FIXES"

Attachments

SMA_SMP_8_6_POST_RU2_v2_7Jun_1654606665500.zip get_app
SMP_PS_8_6_POST_RU2_NC_v3_4May_1652365800480.zip get_app
SMP_TS_8_6_POST_RU2_NC_v2_02May_1651665838496.zip get_app
DS_8.6_POST_RU2_v1_20Apr_1650487286440.zip get_app
SMP_8_6_POST_RU2_NC_v1_15Mar_1647347541413.zip get_app
ULM_8_6_POST_RU2_v1_11Mar_1647017806174.zip get_app
SMA_SMP_8_6_POST_RU2_v1_25Feb_1645793977133.zip get_app