CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES

Products

• IT Management Suite

Issue/Introduction

This cumulative point fix contains fixes for SMP and other Solutions for issues provided to customers POST-8.5 RU4 until ITMS 8.6 or 8.6 RU1 is installed.

These are the fixes contained (each section contains its own set of fixes. Install those that you need from the respective zip files below):

Environment

IT Management Suite (ITMS) 8.5 RU4

Resolution

SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:

SMA overwrites certificates disrupting Skype for business.	N/A
CEM agent fails to use persistent if SMP name can be resolved.	N/A
Windows Server 2H 2020 (Core Install) Support added	Windows 10, version 20H2 Support Statement Windows Server, version 20H2 (Core Installation) Support Statement
CEM - Rights issues installing software with locally cached domain credentials	N/A
Package does not install or download on end-users agent	KB 208552
Packages are randomly getting status changed resulting in package delivery failures	N/A
Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC Note: for Windows Server 2022 with this PF, we are adding support in SMA and SMP	Windows 2022 Support Statement
Office 2019 fails to update due to missing Proofing tools content in the package	N/A
SVM21-019: unquoted search path vulnerability in Symantec Management Agent	N/A
Windows 10 21H1 Support added	Windows 10, version 21H1 Support Statement
SQL Query List type changes to String type during save of Custom Data Class	N/A
Evt_NS_Replication_Rule_Objects table grows too large in couple of days during Replication.	KB 226827
Windows 11 support added. Note: Windows 11 support is now available with this Pointfix for ITMS 8.5 RU4. It covers core product functionality.	Windows 11 Support
French Windows 11 Education is reported as 'Unknown' OS when capturing Ghost image if SMA_SMP 8.5 POST_RU4 v8 is installed	N/A
Windows 10 21H2 (November update) and Windows 10 Enterprise LTSC 2021 support added. Note: You need to install the pointfix on the SMP server to apply the changes done for the proper OS detection and deploy the new agent to the client machines as it includes code for proper Windows version detections	Windows 10 21H2 Support
Issue where no package downloads occur during the Creating/updating virtual directory logging	KB 214168
CTA in loop tries to register with TS if persistent fails and then HTTP fails
Bulletin MS22-01-W10-5009543 Update windows10.0-kb5009543-x64.msu prevents endpoints from registering to task server	232242
Client Machines get disconnected from task server registration frequently. If we restart the server, it gets registered.	234726
Security fix in Symantec Management Agent Service	20366
Task Server Registrations Failing on regular intervals

Download attached file: "SMA_SMP_8_5_POST_RU4_v11_23Feb.zip"
Install instructions are under Readme.pdf inside this attachment.

 

PS (Package Server) Fixes:

Standalone Pointfix: Unable to create an image with a repeated status event 'package status: Retrying' Installation steps: Pointfix is only intended for installation over Site Servers with Package service installed. Run PfInstaller2.exe on Site Server as an Administrator. It will replace AeXNSCPackageServer.dll on the Site Server.	227180

See attached "8.5_RU4_SMA_ESCRT-7674.zip"

 

ECV (ITMS Management Views) Fixes:

The targets section under Manage-Computers menu or from a policy is taking longer to load.	201866
Managed Software Delivery Policies flipbook takes several minutes to load.	N/A

See attached "ECV_8.5_POST_RU4_v2.zip"
Install instructions are under Readme.pdf inside this attachment.

 

PATCH (Patch Management Framework) Fixes:

Creating a Patch distribution policy in 8.5 RU4 fails if certain edits are done with the wizard	197671
Patch Metadata Import HTTPS Support for 8.1.x and 8.5.x	199422
Red Hat Channel Import Failing	252281

See attached "Patch_8_5_POST_RU4_v4_03Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

 

INV (Inventory Solution) Fixes:

After creating an Inventory Policy Custom Schedule, it shows as Blank for Chrome and Edge Browsers when editing it	213589

See attached "INV_8_5_POST_RU4_v1_7May.zip"
Install instructions are under Readme.pdf inside this attachment.

 

WF (WorkFlow Solution) Fixes:

Pointfix request for enabling authentication support for TLS 1.2 on email components	N/A
Resolved the issue with "System.Data.SqlClient.SqlException (0x80131904): Missing end comment mark '*/'."	N/A
"Show Processing Message" when selecting the "Message Position" as "Page Center" now displays "Top Center"	N/A

See attached "Workflow_8.5_POST_RU4_v2_26Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

Note:
The updated version of Workflow installer 8.5 Post_RU4_v2 may not update its registry (it would still list as 5700 version). Also as it's just an installer it does not replace the console installer link, and the Symantec.Workflow.Setup.exe file must be manually replaced in the source path "Program Files\Altiris\Workflow\Web\Agent" 

Additional Workflow Solution pointfix, NO part of the cumulative one above:

Fixed regression issue introduced in 8.5 RU4 release where the "Age Description" column in the exported report shows date/time value instead of the number of days. Also included a fix for Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out.	N/A
Email Monitor in ServiceDesk ignores embedded graphics (pasted screenshots) in the email body	N/A
Process History Web Part ignores CRLF	N/A
Error in Workflow Component IMAP4 List New	N/A
The calendar does not show events after upgrading to SD 8.5 RU4	212896
ServiceDesk - Ticket description is cutting off	216325
Object not set to an instance of an object error being generated when dialog workflow component is reached	N/A
Time Zone Issues in Workflow 8.5 RU4	227138
Problem with Change Hold Process and message queue processing logics set to operate against UTC time	N/A
Fixed issue related to incorrect date/time in fields of Change Request tickets where different accounts are in different time zones	N/A
Fixed issue related to Slow performance and timeouts in reports due to the use of the IncidentExtension, ChangeExtension and ProblemExtension tables	N/A

See attached "Workflow_8.5_POST_RU4_v8_3Feb_2022.zip"

Note: "Workflow_8.5_POST_RU4_v8_3Feb_2022.zip" is a separate "not cumulative" point fix. It just contains some fixed dlls for different Workflow 8.5 RU4 released versions including 8.5.5710 version of  previous "Workflow_8.5_POST_RU4_v2_26Nov.zip"

SWM (Software Management) Fixes:

Support for MacOS 11 added

See attached "SWM_8.5_POST_RU4_v1_15Jan.zip"
Install instructions are under Readme.pdf inside this attachment.

ULM (Unix/Linux/Mac Agent) Fixes:

Support for MacOS 11 added

See attached "ULM_8.5_POST_RU4_v3_15Jan.zip"
Install instructions are under Readme.pdf inside this attachment.

DS (Deployment Solution) Fixes:

Unable to use iPXE after disabling TLS 1.0	200658
Windows 11 support added. Note: Windows 11 support is now available with this Pointfix for ITMS 8.5 RU4. It covers Deployment Solution product functionality.	Windows 11 Support Statement
Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC Note: for Windows Server 2022 with this PF, we are adding support in Deployment Solution	Windows 2022 Support Statement

See attached "DS_8.5_POST_RU4_v2_22Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

 

Non-Cumulative DS (Deployment Solution) Fixes:

DS 8.5 RU4 Surfacepro7+ reboot to PXE task fails/timeout

See attached "DS_8.5_RU4_NC_CRE-9131_29Mar.zip"
Install instructions are under Readme.pdf inside this attachment.

Note: DS_8.5_RU4_NC_CRE-9131_29Mar.zip does not depends and does not require DS_8.5_POST_RU4_v2_22Nov.zip or later 
Cumulative Pointfixes to be installed. However if DS_8.5_POST_RU4_v2_22Nov.zip (or later) cumulative Pointfix is 
already installed, DS_8.5_RU4_NC_CRE-9131_29Mar.zip can be installed on top

 

 

Additional Information

215121 "CUMULATIVE POST ITMS 8.6 POINT FIXES"
221269 "CUMULATIVE POST ITMS 8.6 RU1 POINT FIXES"
235538 "CUMULATIVE POST ITMS 8.6 RU2 POINT FIXES"
249427 "CUMULATIVE POST ITMS 8.6 RU3 POINT FIXES"