Entering your License information for PGP Encryption Desktop (Symantec Encryption Desktop)

Products

Desktop Email Encryption Drive Encryption File Share Encryption

Issue/Introduction

A license is used within the PGP Encryption Desktop (Symantec Encryption Desktop) software to enable the functionality purchased, and sets the expiration of the software.

Depending on the license you have, some or all of the functionality of the software will be available.

For information on how to download Symantec Encryption products and other related topics, see the following articles:

193931 - How to download Symantec Encryption products from the Broadcom download Portal
206503 - How to find your license number for Symantec Encryption products

175951 - How to: Enter your License information for PGP Encryption Server (Symantec Encryption Management Server)
276507 - How to: Enter your License information for Symantec Endpoint Encryption version 12 and above
180234 - How to: Enter your license information for PGP Command Line
180213 - How to: Enter your License information for PGP Encryption Desktop (Symantec Encryption Desktop)

Resolution

HOW TO: License Symantec Encryption Desktop 10.3.2 MP8 and above

Beginning with Symantec Encryption Desktop 10.3.2 MP8, unmanaged users are no longer required to submit the Name, Organization, and Email values to register the Symantec Encryption Desktop product license. These fields are no longer present in the PGP Licensing Assistant dialog box.

Note: The information included in this article supersedes any information included in the PGP Desktop User's Guides regarding license authorization.

HOW TO: License PGP Desktop (versions 9.5-10.1.x and above) & Symantec Encryption Desktop 10.3.x - 10.3.2 MP7

To license the software, you must enter a Name, Organization, and License Number.

For licenses provided to you by Symantec, you must use the following for the Name and Organization:

Name: Authorized User

Organization: Authorized Company

The license provided to you will work in all product versions from 9.5 through 10.1.x. A license for 9.0.x product is provided in the Symantec licensing portal.

Offline Installation

If you are installing PGP Desktop 9.5 through 10.0 on a machine without an internet connection, you must provide a Manual Authorization in addition to the Name, Organization and License number. Version 10.1 does not require a Manual Authorization for offline installation.

For a list of Manual Authorization codes, see the bottom of this article.

Encryption Desktop for Windows

After installation completes and your system is rebooted, you are prompted to enable PGP for the account.

Click Next to begin the Setup Assistant.
Enter Authorized User for the Name.
Enter Authorized Company for the Organization.
Optionally enter an email address.
Enter the 28-character license number (e.g. DEMO1-DEMO2-DEMO3-DEMO4-DEMO5-ABC).

Note: To avoid typing errors and make the authorization easier, copy the entire license number, put the cursor in the first "License Number" field, and paste. The license number will be correctly entered into all six "License Number" fields.
Click Next.
When the license is authorized, the features enabled are displayed by clicking Details for each feature.
Click OK.

Encryption Desktop for Mac OS X

After installation completes, you are prompted to enable PGP for the account.

Click Next to begin the Setup Assistant.
Enter Authorized User for the Name.
Enter Authorized Company for the Organization.
Optionally enter an email address.
Enter the 28-character license number (e.g. DEMO1-DEMO2-DEMO3-DEMO4-DEMO5-ABC).

Note: To avoid typing errors and make the authorization easier, copy the entire license number, put the cursor in the first "License Number" field, and paste. The license number will be correctly entered into all six "License Number" fields.
Click Authorize.
When the license is authorized, the features enabled are displayed by clicking Details for each feature.
Click Next.
Click OK.

Manual Authorizations

Please select the correct Manual Authorization for your product:

PGP Desktop Corporate

-----BEGIN PGP LICENSE AUTHORIZATION-----

ADIAC5YAAKCy4LwOmcnZUx64fZ1Ln1vq64bzoACfSS716nGNx75TVrr10u3eW82Akz0=