Entering your License information for PGP Encryption Desktop (Symantec Encryption Desktop)

Products

Desktop Email Encryption Drive Encryption File Share Encryption PGP Command Line PGP Encryption Suite PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK Encryption Management Server Endpoint Encryption Gateway Email Encryption

Issue/Introduction

A license is used within the PGP Encryption Desktop (Symantec Encryption Desktop) software to enable the functionality purchased and sets the expiration of the software.

Depending on the license you have, some or all of the functionality of the software will be available.

For information on how to download Symantec Encryption products and other related topics, see the following articles:

193931 - How to download Symantec Encryption products from the Broadcom download Portal
206503 - How to find your license number for Symantec Encryption products

175951 - How to: Enter your License information for PGP Encryption Server (Symantec Encryption Management Server)
276507 - How to: Enter your License information for Symantec Endpoint Encryption version 12 and above
180234 - How to: Enter your license information for PGP Command Line
180213 - How to: Enter your License information for PGP Encryption Desktop (Symantec Encryption Desktop)

Resolution

How to license PGP Encryption Desktop 11 and above

Beginning with PGP Encryption Desktop 11, the PGP client will be enrolled to the PGP Encryption Server (Symantec Encryption Management Server), which will in turn license the PGP client. To enroll PGP Encryption Desktop clients, see the following article:

153668 - Enroll PGP Encryption Desktop clients using Directory Authentication with PGP Encryption Server (Symantec Encryption Management Server)

180181 - Re-enrolling PGP Encryption Desktop for Windows clients (Symantec Encryption Desktop)

HOW TO: License Symantec Encryption Desktop 10.3.2 MP8 through PGP 10.5.1

Beginning with Symantec Encryption Desktop 10.3.2 MP8, unmanaged users are no longer required to submit the Name, Organization, and Email values to register the Symantec Encryption Desktop product license. These fields are no longer present in the PGP Licensing Assistant dialog box.

Note: The information included in this article supersedes any information included in the PGP Desktop User's Guides regarding license authorization.

HOW TO: License PGP Desktop versions 9.5 through Symantec Encryption Desktop 10.3.x - 10.4.2

PGP 9 through 10.4.2 should be upgraded to the current version of the software for continued use.

Check the current versions of Symantec Encryption software and ensure you download the latest version.

The current versions are supported and maintained, so it's always best to run the latest version of Symantec Encryption Products.
When in doubt, reach out to Symantec Encryption Support for further guidance.

Additional Information

For information on how to download Symantec Encryption products and other related topics, see the following articles:

193931 - How to download Symantec Encryption products from the Broadcom download Portal
206503 - How to find your license number for Symantec Encryption products

175951 - How to: Enter your License information for PGP Encryption Server (Symantec Encryption Management Server)
276507 - How to: Enter your License information for Symantec Endpoint Encryption version 12 and above
180234 - How to: Enter your license information for PGP Command Line
180213 - How to: Enter your License information for PGP Encryption Desktop (Symantec Encryption Desktop)

153245 - Symantec Encryption Product License concept - How are Symantec Encryption Products licensed (SEE and PGP)
153399 - PGP Command Line license displays as "Invalid" on VMware systems