VCF Authenticated downloads Configuration Update Instructions
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VCF Authenticated downloads Configuration Update Instructions

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Article ID: 390098

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Updated On: 03-21-2025

Products

VMware vCenter Server VMware Cloud Foundation VMware vSphere ESXi VMware SDDC Manager VMware vSAN

Issue/Introduction

Affected products are no longer able to download updates from internet facing VMware by Broadcom public repositories. This article describes the process to update affected products with provided details.

Environment

VMware vCenter Server 7.x
VMware vCenter Server 8.x
VMware vSphere ESXi 7.x
VMware vSphere ESXi 8.x
SDDC Manager 4.5.x
SDDC Manager 5.x
Offline Bundle Transfer Utility (OBTU)
Async Patch Tool (AP Tool)
Update Manager Download Service (UMDS)
vSAN File Services

Cause

Public facing repository URLs and authentication mechanisms are changing. Download URLs are no longer common but unique for each customer therefore will require to be re-configured.

Resolution

  1. Download Token

    The common first step for ALL products is to obtain a Token from Broadcom Support Portal.

    Note: This assumes, you as the end user, has valid login credentials to Broadcom Support Portal and authorized to a Site with entitlements to VCF software.

    • Login to Broadcom Support Portal
    • Use the dropdown next to Username and select VMware Cloud Foundation.



    • In support portal click on “Generate Download Token
    • Pick the correct Site and click Generate

     

  2. Update the Download repository URLs for each Product / Component

Notes:

    • The software depots address has changed to "dl.broadcom.com" for all the VCF Products or Components. Please ensure that the affected components can reach the dl.broadcom.com through your firewall.

      Once you've successfully reconfigured your depots, you may wish to remove the legacy depot addresses depot.vmware.com, hostupdate.vmware.com, and vapp-updates.vmware.com from your firewall as these addresses will be retired at a future date.

    • If available, scripted method is the preferred option to update the configurations.
Depot Component Scripted Method Manual Method
VCF Depot SDDC Manager KB389276 KB389871
Offline Bundle Transfer Utility (OBTU) Not Available KB390119
Async Patch Tool (AP Tool) Not Available KB390122
vApp Update (vCenter) vCenter Server KB389276 KB390120
Host Update (ESXi) vSphere Lifecycle Manager (vLCM) and
VMware Update Manager (VUM)
KB389276 KB390121
Update Manager Download Service (UMDS) Not Available KB390123
Auto Deploy / Image Builder Not Available KB391021
vSAN File Services vSAN Not Available KB390237