CUMULATIVE POST ITMS 8.6 RU1 POINT FIXES

Products

• IT Management Suite

Issue/Introduction

This cumulative point fix contains fixes for SMP (Symantec Management Platform) and other Solutions for issues provided to customers with ITMS 8.6 RU1 until ITMS 8.6 RU2 is released/installed.

These are the fixes contained (each section contains its own set of fixes. Install those that you need from the respective zip files below)

Environment

ITMS 8.6 RU1

Resolution

SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:

Office 2019 fails to update due to missing Proofing tools content in the package	N/A
SVM21-019: unquoted search path vulnerability in Symantec Management Agent	N/A
User Resources Import Export Rule columns are shifting after running import	224288
AexNSAgent.exe locking ntuser.dat on logout on Citrix systems	223957
Moving Security Groups to another OU in AD causes duplicate records to be imported	224613
Unable to load saved searches after upgrade to ITMS 8.6. This join source does not have a dataField 'issecuritycloudmanaged'	210300
AD import - problems with import from 2 domains having same name/different suffix	226683
"Issues while using “Prefer CEM connection if connected to VPN” setting	226695
Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC Note: for Windows Server 2022 with this PF, we are adding support in SMA and SMP	Windows 2022 Support Statement
Windows 11 support added. Note: Windows 11 support is now available with this Pointfix for ITMS 8.6 RU1. It covers core product functionality.	Windows 11 Support
ITMS 8.6 RU1 Schedule error Note: you will need to run the "week-schedule-xml-upgrade-nscript.cs" script included in the pointfix. See Readme.pdf Added "nscript" code to run. Now "Weeks" are the CSV of integers, where:  1, 2, 3, 4 = week of month  5 (or -1) = last week The fix provided on NS server side is week-of-month set to be CSV of ints. The fix provided on SMA side is new scheduler that is used by legacy software delivery and MDP.	232896
Entry of 'Data Filter' section of the 'Resource Import Export Rule' is getting changed after pressing 'Save Changes'	N/A
French Windows 11 Education is reported as 'Unknown' OS when capturing Ghost image if SMA_SMP 8.6 POST_RU1 v4 is installed	N/A
Unable to remove customer dataclass reference from custom resource type	N/A
Windows 10 21H2 (November update) and Windows 10 Enterprise LTSC 2021 support added. Note: You need to install the pointfix on the SMP server to apply the changes done for the proper OS detection and deploy the new agent to the client machines as it includes code for proper Windows version detections	Windows 10 21H2 Support
CTA in loop tries to register with TS if persistent fails and then HTTP fails
January Cumulative Security updates prevent endpoints from registering to task server	232242
Task Servers not balancing, then registrations fail	234726
Client Machines get disconnected from task server registration frequently. If we restart the server, it gets registered.	234726
Agents are not able to register to a task server and task servers are failing to register to themselves	234726
Security fix in Symantec Management Agent Service	20366
After upgrade to 8.6RU1, some task servers fail to register and accepting any registration from other clients	234726
Task Server Registrations Failing on regular intervals	234726

Download file: "SMA_SMP_8_6_POST_RU1_v8_22Feb.zip"
Install instructions are under Readme.pdf inside this attachment.

 

TS (Task Management) Fixes:

ITMS 8.6 RU1- Item reference for task not removed	226852

Download file: "TS_8.6_POST_RU1_v1_21Oct.zip"
Install instructions are under Readme.pdf inside this attachment.

 

ECV (Enhanced Console Views) Fixes:

'Use Only Explicit Criteria' button which change the filter to Query Builder, bypass scoping

See attached file: "ECV_8_6_POST_RU1_v1_04.22.2022_.zip"
Install instructions are under Readme.pdf inside this attachment.

 

ASSET (Asset Management) Fixes:

slow console/SQL when accessing Asset Resource picker	N/A
User account accessing Software Purchase asset report long delay	N/A

Download file: "Asset_8.6_POST_RU1_v2_26Oct.zip"
Install instructions are under Readme.pdf inside this attachment.

 

SWM (Software Management) Fixes:

SoftwarePortal 8.6 RU1 - MainController failure: An item with the same key has already been added	220549

Download file: "SWM_8.6_POST_RU1_v1_09Aug.zip"
Install instructions are under Readme.pdf inside this attachment.

 

VMM (Virtual Machine Management) Fixes:

When Viewing Home > VMM in the console, no VMM discovered Hosts are shown. Note:  The attached stored procedure "spGetHostInfo-fixed.sql" creates a new version of "spGetHostInfo". If it already exists on your database, rename the existing one in SQL Management Studio (to something like spGetHostInfo-old) and run the fixed version attached here.	225350

See attached "spGetHostInfo-fixed.sql"
Run the updated stored procedure against your Symantec_CMDB database.

 

WF (WorkFlow Solution) Fixes:

The following is a standalone Workflow Solution pointfix, is no part of a cumulative pointfix and only provided for the following specific issue:

Symantec Workflow Server service is started with ITMS installation and consumes up to 1.5 GB RAM

KB 225682

Download file: "8.6RU1_WF_EM-82613_Okt6_2021.zip"
Run pfinstaller2.exe as administrator

 

ULM (Unix/Linux/Mac) Fixes:

Large environments experience various errors related to Unix/Linux/Mac Computers filter	KB 225706
macOS 12 (Monterey) full support (ULMAgent)	N/A

Download file: "ULM_8_6_POST_RU1_v1_15Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

 

DS (Deployment Solution) Fixes:

Windows 11 support added. Note: Windows 11 support is now available with this Pointfix for ITMS 8.6 RU1. It covers Deployment Solution product functionality.	Windows 11 Support Statement
Changes related to Windows 2022 support. Added client support for Windows Server 2022 LTSC Note: for Windows Server 2022 with this PF, we are adding support in Deployment Solution	Windows 2022 Support Statement
WinPE11 ADK Support has been added.	228797

See attached "DS_8.6_POST_RU1_v1_23Nov.zip"
Install instructions are under Readme.pdf inside this attachment.

Additional Information

198337 "CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES"
215121 "CUMULATIVE POST ITMS 8.6 POINT FIXES"
235538 "CUMULATIVE POST ITMS 8.6 RU2 POINT FIXES"
249427 "CUMULATIVE POST ITMS 8.6 RU3 POINT FIXES"