Custom scripts are moved when upgrading to PGP Encryption Server 10.5 (Symantec Encryption Management Server)
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Custom scripts are moved when upgrading to PGP Encryption Server 10.5 (Symantec Encryption Management Server)

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Article ID: 197045

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Updated On:

Products

Encryption Management Server Gateway Email Encryption PGP Key Management Server PGP Command Line PGP Key Mgmt Client Access and CLI API PGP SDK Desktop Email Encryption Drive Encryption Endpoint Encryption File Share Encryption

Issue/Introduction

You can upgrade to PGP Encryption Server 10.5 by doing a fresh install from *.iso and restoring a backup from PGP Encryption Server 3.3.2 or above. 

When you upgrade in this way, and you have customization scripts, you will need to take this into account.

 

Environment

PGP Encryption Server 10.5

Resolution

This will only potentially cause a problem if you had made customizations to any of the pgp*.sh scripts on the PGP Encryption Server.
Generally, customization is not needed, and all customizations must be approved by Symantec Encryption Engineering.

If you have custom scripts, we recommend  reaching out to Symantec Encryption Support to review if these customizations are still needed post upgrade.  In most cases they will not be. 

 

 

Additional Information

Etrack: 4269325