Custom scripts are moved when upgrading to PGP Encryption Server 10.5 (Symantec Encryption Management Server)

Products

• Encryption Management Server
• Gateway Email Encryption
• PGP Key Management Server
• PGP Command Line
• PGP Key Mgmt Client Access and CLI API
• PGP SDK
• Desktop Email Encryption
• Drive Encryption
• Endpoint Encryption
• File Share Encryption
• PGP Encryption Suite

Issue/Introduction

You can upgrade to PGP Encryption Server 10.5 by doing a fresh install from *.iso and restoring a backup from PGP Encryption Server 3.3.2 or above. 

When you upgrade in this way, and you have customization scripts, you will need to take this into account.

 

Environment

PGP Encryption Server 10.5

Resolution

This will only potentially cause a problem if you had made customizations to any of the pgp*.sh scripts on the PGP Encryption Server.
Generally, customization is not needed, and all customizations must be approved by Symantec Encryption Engineering.

If you have custom scripts, we recommend reaching out to Symantec Encryption Support to review if these customizations are still needed post upgrade.  In most cases they will not be. 

 

 

Additional Information

211876 - Technical considerations when upgrading Encryption Management Server to release 10.5

150915 - PGP Encryption Server Benefits and Considerations for upgrading to version 10.5

180196 - HOW TO: Backup the Organization Key on the PGP Encryption Server (Symantec Encryption Management Server)

193931 - How to download Symantec Encryption products from the Broadcom download Portal (And where to find the license number for PGP)

157080 - Pictured Installation Guide for Symantec Encryption Management Server (PGP Server)

180249 - HOW TO: Configure the Backup Location and schedule for the PGP Encryption Server (Symantec Encryption Management Server)

153588 - Restore Backup files to the PGP Encryption Server (Symantec Encryption Management Server)

180749 - Upgrading PGP Encryption Server using a *.pup file (Symantec Encryption Management Server)

153318 - Restoring Encryption Management Server Backups larger than 2GB

197045 - Custom scripts are moved when upgrading to Encryption Management Server 10.5

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