Due to a limitation of Apache, it is not possible to restore backups over 2 GB using the PGP Encryption Server (Symantec Encryption Management Server) administrative web interface.
To restore backups larger than 2 GB requires accessing the server from the command-line interface.
Accessing the PGP Encryption Server command line for read-only purposes (such as to view settings, services, logs, processes, disk space, query the database, etc.) is supported. However, performing configuration modifications or customizations via the command line may void your Symantec Support agreement unless the following procedures are followed.
Any changes made to the server via the command line must be:
Changes made through the command line may not persist through reboots and may be incompatible with future releases.
If you would like to upload backups to the Web portal larger than 2GBs, reach out to Symantec Encryption Support (EPG-35317) Symantec Technical Support for further guidance or troubleshooting.
To restore a backup larger than 2 GB, please do the following:
pgpbackup --restore backupfile --done