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Troubleshooting issues with access to the Management Console of the ProxySG and ASG


Article ID: 173970


Updated On:


Advanced Secure Gateway Software - ASG ProxySG Software - SGOS


  • The purpose of this article is to gather and present several articles that discuss a fairly common amount of issues related to communication between client machines and the ProxySG or ASG ‘s Management Console.
  • This can be caused by a variety of reasons. In this article we will provide links to several other articles that describe behaviors that apply to different scenarios.
  • Unable to connect to ProxySG or Advanced Secure Gateway (ASG).


See the following articles for appliance connectivity issues:

Unable to connect to management console

Unable to access the management console

Management console GUI is not loading

Java Management Console fails to launch

Browser does not not display ProxySG Management Console correctly with Java 8 (SGOS 6.5.x)

Java console fails to load

HTTPS Management Console is not responding

Unable to load ProxySG Management Console after updating to Java 8