Browser does not display ProxySG Management Console correctly with Java 8 (SGOS 6.5.x)

Products

• ProxySG Software - SGOS

Issue/Introduction

When using Java Version 8 (e.g., Update 31) with the ProxySG Management Console, you might experience the following issues:

• The browser does not display the Management Console after logging in.
• The browser displays the left navigation pane, but when you select an option the browser does not display the appropriate Management Console page.
• When you click Launch to open the Visual Policy Manager (VPM), the VPM does not open. The Launch button then becomes inactive (grayed out).

Resolution

Java 7 is supported for SGOS 6.5.x. Download the latest Java 7 update, if necessary.
To determine the version of Java JRE version that is running, open Windows Control Panel and launch Java. In the Java Control Panel, in the General tab, click About.



SGOS Release Notes are available with the release image: https://support.symantec.com > MySymantec > Downloads > Software Downloads section