Agile Operations Software: Upgrade Templates & Run Books

Products

• Network Observability
• DX Unified Infrastructure Management (Nimsoft / UIM)
• Clarity PPM On Premise
• Clarity PPM SaaS
• CA Automic Applications Manager (AM)
• Autosys Workload Automation
• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Service Management - Service Desk Manager
• DX Operational Intelligence
• DX APM SaaS
• DX Application Performance Management
• DX OI SaaS
• DX SaaS
• CA Application Performance Management (APM / Wily / Introscope)
• CA Application Performance Management SaaS
• CA Release Automation - DataManagement Server (Nolio)
• CA Automic Dollar Universe
• CA Client Automation
• CA Configuration Automation
• CA Service Catalog
• CA IT Asset Manager
• CA Harvest Software Change Manager
• Network Flow Analysis
• Virtual Network Assurance
• CA Mediation Manager
• CA Virtual Assurance for IM

Issue/Introduction

Please select the run book or template to assist you with planning your upcoming upgrade

Product Name	Division	Link to Template/Runbook
AOD Generic Template	AOD	https://knowledge.broadcom.com/external/article?articleId=242823
AAI - Automic Automation Intelligence	AOD	https://knowledge.broadcom.com/external/article?articleId=222335
APM 10.8	AOD	https://knowledge.broadcom.com/external/article?articleId=243098#/
Automic Application Manager	AOD	https://knowledge.broadcom.com/external/article?articleId=222411
Automic Dollar Universe	AOD	https://knowledge.broadcom.com/external/article/97703
Automic Workload Automation	AOD	https://knowledge.broadcom.com/external/article/222239
Autosys (Workload Automation AE)	AOD	https://knowledge.broadcom.com/external/article?articleId=240223
Clarity	AOD	https://knowledge.broadcom.com/external/article?articleId=220185
Client Automation	AOD	https://knowledge.broadcom.com/external/article?articleId=243095
Configuration Automation	AOD	https://knowledge.broadcom.com/external/article?articleId=243273
DevOps - Service Virtualization / DevTest	AOD	https://knowledge.broadcom.com/external/article?articleId=239713
DX NetOps (Spectrum, PM, VNA, MM, NFA)	AOD	https://knowledge.broadcom.com/external/article?articleId=220382
DX NetOps - Pre-Upgrade Check List	AOD	https://knowledge.broadcom.com/external/article?articleId=242680
Release Automation (Nolio)	AOD	https://knowledge.broadcom.com/external/article?articleId=242793
Service Mgmt - IT Asset Manager (ITAM)	AOD	https://knowledge.broadcom.com/external/article?articleId=136872
Service Mgmt - Service Catalog	AOD	https://knowledge.broadcom.com/external/article?articleId=136872
Service Mgmt - Service Desk Manager (SDM)	AOD	https://knowledge.broadcom.com/external/article?articleId=136872
Software Change Manager - Harvest	AOD	https://knowledge.broadcom.com/external/article?articleId=242840
UIM	AOD	https://knowledge.broadcom.com/external/article/238961
Workload Automation DE	AOD	https://knowledge.broadcom.com/external/article?articleId=242798

Resolution

Please see the above knowledge docs to assist with your written upgrade plans