Register for an account on the Broadcom Support Portal and Communities

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Register for an account on the Broadcom Support Portal and Communities

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Article ID: 145581

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Updated On:

Products

Support Portal Licensing-CA Licensing - Symantec Products Email Security.cloud Cloud Secure Web Gateway - Cloud SWG Clarity PPM SaaS Data Loss Prevention Cloud Service for Email CA API Gateway Clarity PPM On Premise Data Loss Prevention Core Package Endpoint Security

Issue/Introduction

Learn how to create or register for a new Basic User Account, which provides general access to the following:

Note: The Basic User Account does not provide access to additional features such as Case Management, Downloads, or Licensing until you upgrade your access. Select one of the division links below to follow the corresponding process:

Broadcom Software Division Upgrade with a Support Site ID.

Brocade Storage Networking Upgrade Process

IMPORTANT: End-users with pre-approved email domain-to-company associations (e.g. BSN and Semiconductor end-users) are presented with the Company attribute, allowing their profile to be auto-upgraded to an Enterprise Profile without the need of a Support Site ID (see step 6 below).

Resolution

To create a Basic User Account:

Navigate to the Broadcom Support Portal
In the upper-right corner, click Register
Enter your email address, complete the captcha, and click Next
In your email application, check for the Verification Code sent to your email address.
Enter the Verification Code and click Verify & Continue.
Enter your basic information, accept the Terms of Use, and click Create Account

Note: End-users with pre-approved email domain-to-company associations (i.e. BSN & Semiconductor end-users) will be presented with the Company attribute allowing their profile to be auto-upgraded to an Enterprise Profile.

Your profile has been created and registered successfully.
After completing the Basic User Account registration, click Yes, I want to build my profile to build and upgrade your account to unlock additional services. This provides full access to Case Management, Product Downloads, Entitlements, and other account features.