Adding additional Broadcom Site IDs to an existing profile on the Broadcom Support Portal

Products

• Support Portal
• Support Portal & Access Issues
• Global Customer Assistance

Issue/Introduction

Learn how to request access for additional Site ID on the Broadcom Support Portal.

 

Note: If your site ID has a User Administrator or Site Administrator from your company, The site access request will be sent to them for processing. The user administrator can manage these pending requests using the steps detailed in process pending registration / Site ID access requests.

If no user administrator is present, the request will be routed to Broadcom Customer Care for review. Effective 08/29/2024 In the event a particular site ID has no users registered, when the first site access request to this site ID is APPROVED, the requester will also be auto-granted the User Administrator & Product Administrator role. Refer to User Administrator guide for the Broadcom support portal

Resolution

If you are an existing Enterprise User with at least one Site ID, you can request additional Site ID access by following these steps:

1. Log in to the Broadcom Support Portal, https://support.broadcom.com/.
2. In the upper-right profile drop-down menu, select Request Access.
   
   
   
   
3. Select the Support Site ID tab and click the Request Access button. 
   
   
   
   
4. Enter the Site ID you'd like access to, update the Additional Information section, and click Save. 
   
   

Additional Information

If you encounter any difficulties or require assistance with any of the steps, please contact Broadcom Customer Care. Refer to Contact Broadcom support.