Accept/reject enrollment requests by a user admin on the Broadcom Support Portal

Products

• Support Portal
• Support Portal
• Support Portal & Access Issues

Issue/Introduction

To accept/reject the following pending requests on the Broadcom Support Portal, a User Administrator can follow the steps / procedure below.

• Registration / Site Id access 
• User Admin access
• Product Administrator Role
  

Resolution

Login to the Broadcom Support Portal - My Dashboard 

• Click on My Tools
• Select the Registration Requests Tab. This will show all pending requests associated with a site. To process them, click on the Pencil Icon at the right end   
  
  

• It will show you the request details. Choose the option Reject or Approve
  
  
  
  
•  The requester will receive a system-generated email about the status of their request.
               

Note: If you are unable to process a pending enrollment or not the correct person, notify Broadcom Customer Care at the earliest for further assistance. 

Additional Information

Should you need any further assistance, contact Broadcom Customer Care