Procedure to accept/reject enrollment requests by user admin

Products

• Support Portal
• Support Portal

Issue/Introduction

To accept/reject the following pending requests on the Broadcom Support Portal, a User Administrator can follow the steps below.

• Registration / Site Id access 
• User Admin access
• Product Administrator Role 
  
  

Resolution

Login to the Broadcom Support Portal - My Dashboard 

1. Click on My Tools and select Administration.

      2. Select the Registration Requests Tab. This will show all pending requests associated with a site. To process them, click on the Pencil Icon at the right     
          end.

 

      3.  It will show you the request details. Choose the option Reject or Approve

             

      4. The requester will receive a system-generated email about the status of their request.

 

Note: If you are unable to process a pending enrollment (or) not the correct person, then, please notify Broadcom Customer Care at the earliest for further assistance. 

Additional Information

Should you need any further assistance, contact Broadcom Customer Care