Enforce Quick Upgrade Guide for Windows

Products

Data Loss Prevention Data Loss Prevention API Detection for Developer Apps Virtual Appliance Data Loss Prevention API Detection Virtual Appliance Data Loss Prevention Cloud Detection Service Data Loss Prevention Cloud Detection Service for ICAP Data Loss Prevention Cloud Detection Service for REST Data Loss Prevention Cloud Package Data Loss Prevention Cloud Prevent for Microsoft Office 365 Data Loss Prevention Cloud Service for Discovery/Connector Data Loss Prevention Cloud Service for Email Data Loss Prevention Cloud Storage Data Loss Prevention Core Package Data Loss Prevention Data Access Governance Data Loss Prevention Discover Suite Data Loss Prevention Endpoint Discover Data Loss Prevention Endpoint Prevent Data Loss Prevention Endpoint Suite Data Loss Prevention Enforce Data Loss Prevention Enterprise Suite Data Loss Prevention for Mobile Data Loss Prevention for Office 365 Email and Gmail with Email Safeguard Data Loss Prevention Form Recognition Data Loss Prevention Network Discover Data Loss Prevention Network Email Data Loss Prevention Network Monitor Data Loss Prevention Network Monitor and Prevent for Email Data Loss Prevention Network Monitor and Prevent for Email and Web Data Loss Prevention Network Monitor and Prevent for Web Data Loss Prevention Network Prevent for Email Data Loss Prevention Network Prevent for Email Virtual Appliance Data Loss Prevention Network Prevent for Web Virtual Appliance Data Loss Prevention Network Protect Data Loss Prevention Network Web Data Loss Prevention Oracle Standard Edition 2 Data Loss Prevention Plus Suite Data Loss Prevention Sensitive Image Recognition

Issue/Introduction

This is a Quick Upgrade Guide for the Data Loss Prevention Enforce Server.

For the full "DLP Quick Upgrade Guides" please visit the following link: DLP Quick Upgrade Guide.

Environment

Windows

Resolution

VERSION DISCLAIMER:
Please note that the following instructions are version agnostic, and can generally be used on any currently supported version. As such, you will find several variables denoted such as "<DLPversion>" to indicate where a version number "should" be used. You will need to replace these variables with the appropriate version that you are attempting to use. Below are a few examples of such translations...

<DLPversion> = 15.8, 16.0, 16.0.1 or 16.0.2
<DLPfullversion> = 16.0.10000.60631
<ORACLEversion> = 193000 or 19.3.0.0
<JREversion> = jdk8u322-b06 or 8u322b06

Download Installers: https://support.broadcom.com/group/ecx/downloads
DLP Platform Installer: Symantec_DLP_<DLPversion>_Platform_Win-IN_<DLPfullversion>.zip
Oracle Client Installer: WINDOWS.X64_<ORACLEversion>_client.zip
** The Oracle Client MUST be installed if Oracle is not installed locally on the Enforce Server.
** The Oracle Client version MUST match the Database version.
** If upgrading the Oracle client you must uninstall the current version, then reinstall the updated version.

Install New Version of Java:
Java AdoptOpenJRE Quick Install Guide

Update the Oracle 19c Client:
Oracle 19c Client Quick install Guide

Update the Environment Variables:
Creating Environment Variables Quick Install Guide

Stop any running Oracle Jobs:
- Run the following SQL statement on your Oracle Database:

     select count(*) from user_jobs;

If the job's are not 0 refer to the following...
Stopping Oracle Database Jobs

Run the UpgradeReadinessTool:
Quick URT Guide

Install the new version of the Enforce Server:
** Note: This is a parallel installation and will exist at the same time as the previous version of DLP.
Enforce Quick Install Guide for Windows: Enforce Quick Install Guide for Windows

Run the Migration Phase:
1. Open CMD(as administrator)
2. Change to the "Migrator" directory
cd C:\Program Files\Symantec\DataLossPrevention\EnforceServer\<DLPversion>\Protect\Migrator
3. Run the Migration "migrateEnforce.bat"
migrateEnforce.bat

Confirm the JRE Path: y

Proceed with Phase 1 Migration: y
Select a Source Installation: 1

Proceed with Phase 2 Migration: y

Confirm Migration was successful:

If the Migration failed, check the "migrationutility.log" for more details:
C:\ProgramData\Symantec\DataLossPrevention\EnforceServer\<DLPversion>\logs\debug\migrationutility.log

Once successfully completed, login to the Enforce Console to confirm upgrade.