Quick URT Guide
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Quick URT Guide

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Article ID: 270933

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Core Package Data Loss Prevention Enforce Data Loss Prevention Discover Suite Data Loss Prevention Endpoint Suite Data Loss Prevention Enterprise Suite Data Loss Prevention Plus Suite

Issue/Introduction

This is a Quick Upgrade guide for the UpdateReadinessTool (URT)

For the full "DLP Quick Upgrade Guide" please visit the following link: DLP Quick Upgrade Guide

Environment

Windows

Cause

Running the URT is a core component of upgrading Data Loss Prevention

Resolution

VERSION DISCLAIMER:
Please note that the following instructions are version agnostic, and can generally be used on any currently supported version. As such you will find several variables denoted such as "<DLPversion>" to indicate where a version number "should" be used. You will need to replace these variables with the appropriate version that you are attempting to use. Below are a few examples of such translations...

<DLPversion>  = 15.8, 16.0, 16.0.1 or 16.0.2
<DLPfullversion>  = 16.0.10000.60631
<ORACLEversion>  = 193000 or 19.3.0.0
<JREversion> = jdk8u322-b06 or 8u322b06

 

Note: Username and Passwords provided below are for example only, choose your own values to match your company requirements.

Download Installers: https://support.broadcom.com/group/ecx/downloads
URT Installer: Symantec_DLP_Update_Readiness_Tool-January2023.zip
     ** As a general rule, you should always download the latest version of the URT that is currently available.
     ** Make sure your JAVA_HOME environment variable is set
          Create the Environment Variables:
               Environment Variables Quick Install Guide for Windows
               Environment Variables Quick Install Guide for Linux

Run the UpdateReadinessTool
     1. Download and Extract the URT
          Windows Target Path for Extraction: C:\Program Files\Symantec\DataLossPrevention\EnforceServer\<DLPversion>\Protect\Migrator\URT
          Linux Target Path for Extraction: /opt/Symantec/DataLossPrevention/EnforceServer/<DLPversion>/Protect/Migrator/URT
     2. Open CMD (administrator)
     3. Change directory to the "\URT\Script" directory for Windows...
          CD C:\Program Files\Symantec\DataLossPrevention\EnforceServer\<DLPversion>\Protect\Migrator\URT\Script
         
               or for Linux...
          CD /opt/Symantec/DataLossPrevention/EnforceServer/<DLPversion>/Protect/Migrator/URT/Script
     4. Open SQLPlus
          sqlplus /nolog
         
     5. Run the following script and answer the prompts: @oracle_create_user.sql
     6. Back up one directory in the CMD Prompt so you are back in the URT directory
          cd..
         
     7. Log into SQL as SYSDBA
          sqlplus sys@protect as sysdba
         
     8. Run the Grant Commands to Grant permissions to the [Schema User]
          GRANT READ,WRITE ON directory DATA_PUMP_DIR TO protect;
          GRANT SELECT ON dba_registry_history TO protect;
          GRANT SELECT ON dba_temp_free_space TO protect;
     9. Run the UpdateReadinessTool
          java UpdateReadinessTool
          Enter Database Username (protect)
          Enter Database Password (*******)
          Enter Database Readiness User (protectupgrade)
          Enter Database Readiness Pass (****************)
          Enter the Oracle SID (protect)
     10. Check the logs to confirm it was successful
          Windows: C:\Program Files\Symantec\DataLossPrevention\EnforceServer\<DLPversion>\Protect\Migrator\output
          Linux: /opt/Symantec/DataLossPrevention/EnforceServer/<DLPversion>/Protect/Migrator/output
          Filename: UpdateReadinessTool-v<DLPVersion>_<year>_<month>_<day>-<time>-details.txt
          ** Always review the file flagged with "-details", this file contains the full URT results.