How do you do a Clean Uninstall of the Clarity Microsoft Project (MSP) Interface / Integration?
Sometimes, due to permission restrictions or other issues on the machine, some of the MSP components do not get uninstalled on their own. If that is the case, a manual uninstall is needed to remove the remaining components. Doing a clean uninstall / install is especially recommended if running into issues during an upgrade of the MSP Interface.
Releases: All Supported Releases
Component: Clarity Microsoft Project Integration
Uninstall the following MSP Interface components from Control Panel. If there are any duplicates of any of the components delete those as well:
Note: Some of the keys may not exist; also, deleting each key will correctly delete all of their subkeys.
HKEY_CURRENT_USER\Software\Niku
Expand the HKEY_CURRENT_USER folder
Expand the Software folder
Then scroll down and check if Niku exists.
If yes, right-click the Niku folder and delete it
HKEY_LOCAL_MACHINE\Software\Niku
Note: You may need to drill down to the Wow6432 folder to get to the Niku folder depending on your bit level: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Niku
Expand the HKEY_CURRENT_USER folder
Expand the Software folder
Scroll down and check if Niku exists.
If not, also expand the Wow6432Node folder and see if Niku exists there.
If yes, right-click the Niku folder and delete it
The file path in the registry for 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Niku
Delete the following folders if they are still listed:
C:\CA\CA PPM MSPInterface
C:\CA\PPM Setups
C:\CA\PPM\CA PPM Schedule Connect
Note: The folder location is dependent on where the MSP Interface was installed:
If you installed the 32-bit Interface, the folders may be instead found in: C:\Program Files (x86)
If you installed the 64-bit Interface, the folders may be instead found in: C:\Program Files
Verify the correct Trust Center Setting is set:
Go to File > Options> Trust Center > Trust Center Settings
Make sure "Enable all macros" is selected