In order for the Clarity Microsoft Project (MSP) Interface to work correctly, the MSP Interface bit level installed must match that of Microsoft Project. How do you know what bit level you have installed in MSP and which version you should download and install from Clarity?
To find out the MSP Bit level on the workstation:
See below for which MSP Interface version you want to install from PPM in Home->Account Settings->Software Downloads based on your MSP Bit level:
|MSP Bit Level||CA PPM MSP Interface Bit Level|
|32 bit||x86 version of the MSP Interface|
|64 bit||x64 version of the MSP Interface|