This article covers how to get a Broadcom Support Site ID. Once you add a Site ID to your profile, you can access Case Management, Product Downloads, Entitlements, and other features of the Broadcom Support Portal.
Your Support Site ID is located in the Electronic Software Delivery (ESD) email from Broadcom Software Delivery at the close of your contract or contract renewal, and is sent to the "Technical Contact" on the contract.
The ESD email contains your enterprise Site ID, contract number, and other information you need to register and download your Broadcom products.
If you need help in finding your Site ID, please use the Support Site ID request Form to request your Site ID or use our Virtual Agent chat in the lower-right corner of this website.
If you are a new user and trying to add the site id for the first time, please refer Step 1.
If you already have a site id added to your profile and need additional site access, then please refer Step 2.
If you are a new user and need to add your Site ID to your profile on the Broadcom Support Portal, follow these steps:
If you are an existing user and already have a Site ID, you can add additional Site IDs to your profile.
If you need help with any of these steps, contact Broadcom Customer Care or use our Virtual Agent chat in the lower-right corner of this website.