You need help with your Broadcom account or Site ID, including:
With a Broadcom Site ID, you gain access to the following features on the Broadcom Support Portal:
Your Support Site ID is in the Electronic Software Delivery (ESD) email from Broadcom Software Delivery at the close of your contract or contract renewal and is sent to the "Technical Contact" on the contract.
The ESD email contains your enterprise Site ID, contract number, and other information you need to register and download your Broadcom products. If you need help in finding your Site ID, please use the Support Site ID request Form to request your Site ID or use our Virtual Agent chat in the lower-right corner of this website.
If you are a new user and need to add your Site ID to your profile, then upgrade your account by following the steps mentioned below:
Getting error "Registration / Activation is not completed successfully while upgrading the basic account", then, please follow the instructions mentioned here.
If you are an existing user and already have a Site ID and upgraded your account, you can add additional Site IDs to your profile by following the steps mentioned in the link.
If you cannot find your Site ID, use the Support Site ID Request Form. You can also use our Virtual Agent chat in the lower-right corner of this website.