Find your Broadcom Support Site ID
search cancel

Find your Broadcom Support Site ID


Article ID: 197283


Updated On:


Support Portal Licensing - Symantec Products Licensing-CA


You need to know how to find or locate your Broadcom Support Site ID.

  • What is my Site ID? 
  • Need help in finding my Site ID
  • Where can I get my Site ID?
  • How to request my Site ID?
  • Can't get my Site ID
  • Unable to find my Site ID

Note: The Site ID process has recently changed, and the old request form is no longer available. When accessing the old form, you will see the message, "The page you requested is under maintenance." Instead, follow the process below for assistance.



Where to find your Site ID

The Site ID — also referred to as Support Site ID, Support ID, Enterprise Site ID, SID, or just Site ID — is located in the Electronic Software Delivery (ESD) email from Broadcom Software Delivery at the close of your contract or contract renewal. This email is sent to the "Technical Contact" on the contract.

The ESD email contains the following information:

  • Enterprise Site ID
  • Contract number
  • Information you need to register and download your Broadcom products

Still cannot find your Site ID?

If you need help finding your Site ID, contact Broadcom Customer Care.


Additional Information

Once you have your site ID, see Manage Broadcom Site IDs or upgrade your account.

See Add additional Site IDs to your profile (Existing User) if you are looking to add additional Site IDs to your account.