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Add additional Site IDs to your profile (Existing User)

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Article ID: 188869

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Updated On:

Products

Support Portal

Issue/Introduction

This article will help you how to submit a request for additional/multiple site ids on the Support Portal for an existing user.

Resolution

If you are a new user and need to add your Site ID to your profile on the Broadcom Support Portal, refer to the link Upgrade your account with Site id

For an existing user and already have a Site ID, you can add additional Site IDs to your profile.

1. Login to the Broadcom Portal: https://support.broadcom.com/user/

2. Select the appropriate product division from the list at https://support.broadcom.com/:

3. In the top navigation menu, click MY TOOLS > SITE & ROLE REQUESTS (right side of menu).

4. Fill in all the required information, including your Site ID, along with any supporting information.

Once the site request for Site ID access is submitted, the request will either route to the Site ID User Administrator or to Customer Care if the Site ID does not have an active administrator. Site Access requests being reviewed by Customer Care are processed within 24 hours or sooner.

 

If you need help with any of these steps, please contact Broadcom Customer Care Representative by opening a ticket online or use our Virtual Agent chat with an Customer Care representative.

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