How do Microsoft Project (MSP) monthly patches impact Clarity PPM?
Release: All Supported Releases
For each respective version of Clarity PPM, we test and certify specific Versions/Releases and Updates of Microsoft Project that will integrate with our product, as noted in the Compatibilities section of the Release Notes (which can be accessed at: https://techdocs.broadcom.com)
Beginning in 2015, Microsoft started pushing out regular Updates for its Office Suite and MS Project. We have found that some of the code changes that were pushed out in early updates from years prior to 2018 can cause issues with the CA Clarity PPM integration. As a result, it's recommended to be on the latest Microsoft Project update available if on the MSP New Driver version 14.4 or higher.
For Microsoft Project Updates pushed between our Product releases, beginning with CA PPM (Clarity) version 14.4, we conduct standard regression testing to determine if said Microsoft Project Update will cause potential issues with the integration for the CA PPM (Clarity) GA version available at that time. If there is an update we will not support due to the impacts it has on our Integration, we will document that here as well.
If an issue/defect is found during our testing, it is then reported back to Microsoft as a defect within Microsoft Project and then follows Microsoft’s 'rules' for fixing defects.
Based on our testing, the following are Microsoft Project Updates that have been determined to have impacts and cause adverse effects to the Clarity PPM and Microsoft Project Integration. These Updates should not be installed as we do not support their use due to these issues.
* The February 2016 Update is supported in CA PPM 14.4 and higher.
NOTE: all of the adverse effects that impact the PPM / MSP integration have been resolved through cooperation between Clarity PPM Engineering and Microsoft; applying the latest Microsoft Update (e.g April 2018 will effectively resolve the impacts caused by the problem updates listed above, which must be uninstalled.)
The below updates have been found to have no issues in CA PPM 14.4 and higher MSP New Driver based on our testing. Note that no security updates are supported with the MSP Legacy Driver.
It's recommended to be on the latest supported update listed below, as there have been multiple defects fixed in the later updates. Microsoft updates are cumulative, so fixes in previous updates are included in the latest update.
Clarity PPM and MSP integration known defects - Support Technical Document Index (KB: 15956)
Clarity PPM and MSP integration - List of knowledge documents (KB: 71385)
List of Clarity PPM KB articles related to issues opening projects in MSP (KB: 138671)