Migration of automic.com Digital Platforms - Downloads & Documentation
Article ID: 451183
Updated On:
Products
Issue/Introduction
Broadcom is consolidating the automic.com websites — specifically the Automic Download, Documentation, and Automation Marketplace sites — onto Broadcom's primary support platforms. This transition provides customers a single, unified location for accessing product resources instead of separate Automic-branded sites.
As part of this migration:
- downloads.automic.com (product and component downloads) is moving to the Broadcom Support Portal.
- marketplace.automic.com (action packs, integrations, and plugin extensions) is moving to the Broadcom Support Portal.
- Docker images previously hosted on gcr.io are now hosted at packages.broadcom.com.
All automic.com platforms will be decommissioned by [August 24, 2026]. After decommission, the legacy URLs will no longer serve content, and customers must use the new Broadcom-hosted locations going forward.
Additional detail is available in the Broadcom Product Support Notification (ID 38048): https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/CriticalAlerts/0/38048
Resolution
Where to find things now
| You're looking for... | Go to |
|---|---|
| Automic Automation product installers | Product Downloads – Automic Automation |
| Individual components, Marketplace solutions, integrations | Component/Marketplace/Integration Downloads |
| Product documentation | Documentation |
| Version compatibility matrix | Compatibility Matrix |
Each link above is a dedicated KB with step-by-step guidance for that topic.
Action required: Docker image registry migration
Docker images for the latest released versions (24.4.4, 24.4.5, and 26.0.0), previously hosted on gcr.io, are migrating to packages.broadcom.com.
To continue pulling images after the migration, you will need to:
- Obtain a token to access the new registry.
- Update any custom Helm charts and configuration to point to packages.broadcom.com.
For detailed steps, see Migrating AAKE Docker Image Pulls from gcr.io to packages.broadcom.com.
Additional Information
| Item | Status | Details |
|---|---|---|
| Downloads > Product Support Lifecycle | Relocated | Product-level lifecycle information can now be found here. End of Service dates by product can be looked up here. |
| Downloads > Component Support Lifecycle | Retired — no replacement | Lifecycle information for individual components is no longer published. |
| Downloads > Third-Party Licenses | Relocated | Product-level third-party license information can now be found here. |
| Downloads > Download REST API | Retired — no replacement | The Download REST API is being retired with no replacement. |
| Tools > Compatibility Matrix | Integrated elsewhere | Data previously provided by the Compatibility Matrix is being integrated directly into the new online product documentation. |
| Tools > Release Notes | Retired — no replacement | The legacy standalone Release Notes Tool is being retired without a direct replacement. |
| Tools > Automic DB Metric Visualization | Retired — no replacement | The Automic DB Metric Visualization Tool is being retired without a direct replacement. |
Availability of Versions
The Broadcom Support Portal makes available the latest Service Pack for each currently supported major release — 26.0.0 and 24.4.5.
Customers are strongly encouraged to remain current on these latest releases. Staying up to date ensures access to the most recent security fixes, defect resolutions, and product improvements.
Requests for an older or more specific version must be directed to Broadcom Support.
For a visual walkthrough of these steps, please review the video linked below: https://players.brightcove.net/6415810555001/JwzlD6Q6T_default/index.html?videoId=6403398728112
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