Create a New or Test Environment

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Steps to create a new App Control environment from an existing Server License.

Environment

• App Control Server: All Supported Versions
• Windows Server: All Supported Versions
• Microsoft SQL Server: All Supported Versions

Resolution

Warning: Using the same License Key or Reputation Key (Activation Key) on multiple Server installations will cause issues.

 

1. Acquire the relevant Server License (.lic) file:
   • Download an existing Server License via the Support Portal.
   • Split an existing Server License via the Support Portal.
   • If changes need to be made first (total endpoint count, renewal, etc), Global Customer Assistance (GCA) may need to be involved.
     NOTE: The same Activation Key (Reputation Key) cannot be used on multiple Server installations.
2. If duplicating the existing environment for testing:
   1. Make a full backup the DAS database and move it to the new SQL Server.
   2. Restore the DAS database to the new dedicated SQL instance to be used as the test environment
      • Open Microsoft SQL Server Management Studio
      • Right click on 'Databases' > Restore Database
   3. Click New Query and execute:

      use das;
      exec dbo.RegenerateParityCenterKey;

3. Install App Control Server as outlined in Server Documentation > Server Installation Guide on VMware Docs.

Additional Information

• The Server Address/hostname for the test environment MUST be different. During Server install a notifier will appear; please accept the change.
• If installing App Control Server on a different partition than what was used in production, notifier will appear during the install for the test lab. Click OK to use the new partition.
• None of the production endpoints will connect to this lab server since the lab server has a different Server Address.
• Accept all the defaults.
• When lab server is installed, it will be using the copy of the DAS database and rules and policies will be similar to production environment
• Machines from production environment will show in the test lab's Console, but will be disconnected.
• Any Agent that is installed for the Test Environment cannot be moved to the Production Environment, and would need to be uninstalled from the Test Environment then installed using the Production Environment Agent.