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DX UIM Upgrade Guide and Pre-Planning Checklist for 20.4


Article ID: 238961


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) Unified Infrastructure Management for Mainframe


This article provides a quick checklist of items to consider when upgrading to UIM 20.4 This will help you ensure a successful upgrade of your existing DX UIM environment. You may chose to register for the Designated Weekend Upgrade program or perform your upgrade during the week. In either case, this checklist will help in pre-planning and upgrade plan discussions with your Account team prior to upgrading to UIM 20.4. 

For a more complete description and details of the upgrade options, process and individual checklist tasks, please download, review and use the "DX UIM Upgrade Guide and Pre-Planning Checklist" which is attached to this KB Article. The detailed guide goes beyond the core upgrade tasks and includes further information on hotfixes, security vulnerability updates, post-upgrade tasks and more.

This DX UIM Upgrade Guide and Pre-Planning Checklist article as well as the full guide will be updated and maintained for each release.

You can update the checkboxes online within the table with a mouse click and/or print it out and use it as a checklist reference.


  • DX UIM Upgrade Planning
  • Standard/Traditional Upgrades
  • Weekend Upgrades


  • Upgrading to Unified Infrastructure Management (UIM) v20.4


Checklist Task
Brief Description
Required for pre-upgrade reviews and all upgrade preparation.
Backup the environment
Backup/snapshots of the Primary Hub, OC and Database.
Safely store any/all customizations
Backup and safely store any/all customization, custom probes/scripts, portal/images, as well as the nas scripts directory.
Check Supported Upgrade Paths
Officially supported Installation/migration paths for this release.
Check/re-check sizing requirements for small-medium-large environments.
Compatibility must be checked to avoid upgrade issues / failures.
Provides latest information about new features, enhancements to existing features, resolved issues, international support, known issues, known/fixed security vulnerabilities and third-party software agreements for DX UIM.
Collect Existing UIM Environment Information
Helps to avoid upgrade issues, incompatibilities, upgrade failures, and helps to ensure optimal performance and ongoing scalability.
Disable Anti-Virus
Temporarily disable AV to avoid any blocking/filtering during the upgrade, and/or create a full exception for all Nimsoft (UIM) programs.
Deactivate distsrv Forwarding
If distsrv forwarding is not disabled, it may cause a severe slowdown in the upgrade process or in some cases cause it to fail.
Check Java Runtime Environment Requirements
Running multiple JRE versions on the same system can cause issues.
Windows-Specific Prerequisites
Disk compression is not supported on Windows.
Administrator Privileges
UIM can only be installed by a user with administrative privileges.
MS Windows User Account Control (UAC)
UAC prevents unauthorized modifications to your system. It could be temporarily disabled during an upgrade.
Check Firewall - Firewall Port Reference Check the firewall ports and protocols required for UIM in the firewall port reference. Local/remote firewalls can prevent install/upgrade success.
Test Database Authentication
Before starting the upgrade confirm the data_engine can connect to the backend UIM database.
Download Software
Upgrade DX UIM Server Customers may choose to customize this section of the attached detailed planning guide and insert their own UIM upgrade execution plan. Some examples of execution plans are provided.
Upgrade Operator Console (OC) Customers may choose to customize this section of the attached detailed planning guide and insert their own UIM upgrade execution plan. Some examples of execution plans are provided.


Additional Information

To download the attached 'DX UIM Upgrade Guide and Pre-Planning Checklist' click 'Download' or Rt-click on the Download link and choose "Save link as...'

How to Request a Hot Site and Pre-Upgrade Review for my Broadcom Software product upgrade?

If you have any suggestions or questions regarding the quick checklist or the attached full planning guide, please send an email to [email protected]


DX UIM Upgrade Planning Guide and Pre-Planning Checklist_1649462646509.pdf get_app