DX UIM Upgrade Guide and Pre-Planning Checklist for 20.4

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe

Issue/Introduction

This article provides a quick checklist of items to consider when upgrading to UIM 20.4 This will help you ensure a successful upgrade of your existing DX UIM environment. You may chose to register for the Designated Weekend Upgrade program or perform your upgrade during the week. In either case, this checklist will help in pre-planning and upgrade plan discussions with your Account team prior to upgrading to UIM 20.4. 

For a more complete description and details of the upgrade options, process and individual checklist tasks, please download, review and use the "DX UIM Upgrade Guide and Pre-Planning Checklist" which is attached to this KB Article. The detailed guide goes beyond the core upgrade tasks and includes further information on hotfixes, security vulnerability updates, post-upgrade tasks and more.

This DX UIM Upgrade Guide and Pre-Planning Checklist article as well as the full guide will be updated and maintained for each release.

You can update the checkboxes online within the table with a mouse click and/or print it out and use it as a checklist reference.

Cause

• DX UIM Upgrade Planning
• Standard/Traditional Upgrades
• Weekend Upgrades

Environment

• Upgrading to Unified Infrastructure Management (UIM) v20.4

Resolution

Checklist Task	Yes	No	NA	Brief Description
Pre-Upgrade				Required for pre-upgrade reviews and all upgrade preparation.
Backup the environment				Backup/snapshots of the Primary Hub, OC and Database.
Safely store any/all customizations				Backup and safely store any/all customization, custom probes/scripts, portal/images, as well as the nas scripts directory.
Check Supported Upgrade Paths				Officially supported Installation/migration paths for this release.
Check Sizing Requirements				Check/re-check sizing requirements for small-medium-large environments.
Check Compatibility Matrix				Compatibility must be checked to avoid upgrade issues / failures.
Review Release Notes				Provides latest information about new features, enhancements to existing features, resolved issues, international support, known issues, known/fixed security vulnerabilities and third-party software agreements for DX UIM.
Collect Existing UIM Environment Information				Helps to avoid upgrade issues, incompatibilities, upgrade failures, and helps to ensure optimal performance and ongoing scalability.
Disable Anti-Virus				Temporarily disable AV to avoid any blocking/filtering during the upgrade, and/or create a full exception for all Nimsoft (UIM) programs.
Deactivate distsrv Forwarding				If distsrv forwarding is not disabled, it may cause a severe slowdown in the upgrade process or in some cases cause it to fail.
Check Java Runtime Environment Requirements				Running multiple JRE versions on the same system can cause issues.
Windows-Specific Prerequisites				Disk compression is not supported on Windows.
Administrator Privileges				UIM can only be installed by a user with administrative privileges.
MS Windows User Account Control (UAC)				UAC prevents unauthorized modifications to your system. It could be temporarily disabled during an upgrade.
Check Firewall - Firewall Port Reference				Check the firewall ports and protocols required for UIM in the firewall port reference. Local/remote firewalls can prevent install/upgrade success.
Test Database Authentication				Before starting the upgrade confirm the data_engine can connect to the backend UIM database.
Download Software				How to download UIM software from the Broadcom support website?
Upgrade
Upgrade DX UIM Server				Customers may choose to customize this section of the attached detailed planning guide and insert their own UIM upgrade execution plan. Some examples of execution plans are provided.
Upgrade Operator Console (OC)				Customers may choose to customize this section of the attached detailed planning guide and insert their own UIM upgrade execution plan. Some examples of execution plans are provided.

 

Additional Information

To download the attached 'DX UIM Upgrade Guide and Pre-Planning Checklist' click 'Download' or Rt-click on the Download link and choose "Save link as...'

How to Request a Hot Site and Pre-Upgrade Review for my Broadcom Software product upgrade?

If you have any suggestions or questions regarding the quick checklist or the attached full planning guide, please send an email to [email protected]