The following article provides guidelines for migrating a stand-alone ITMS 8.1 RU7 instance to ITMS 8.5 RU4 using new hardware and a new host name for Notification Server.
NOTE: This guide was written for upgrading from 8.1 to 8.5 RU4. These guidelines also apply when migrating to newer versions, like ITMS 8.7 release. All of the steps will be the same. Just make sure the newly installed Notification Server / SMP is the same version, or newer, than the old Notification Server.
The descriptions of the old environment and the new environment are as follows:
NOTE: For latest software and Operating systems supported, please visit the online Platform and OS Support Matrix.
|Old environment||New environment|
An Operating System upgrade is needed, or new hardware is needed.
Migrating an ITMS 8.1 RU7 environment to ITMS 8.5 RU4 that runs on a new hardware, new SQL Server, and new Windows Server involves the following:
STEP 1. Install and configure the new ITMS server
If you don’t have the KMS .zip package from the old ITMS server (and it is impossible to get KMS data), the settings, policies, client tasks, stand-alone replication rules, where custom passwords were used will not work until you will manually re-enter and save them on the new ITMS server.
In case of a domain user usage with password in settings policies, tasks, stand-alone replication rules, etc. this can cause domain account lockout.
STEP 2. Move physical Patch Management Solution software update packages to the new ITMS server using Migration Wizard
STEP 3. Move physical Software Management Solution software packages to the new ITMS server using Migration Wizard
STEP 4. Move physical Deployment Solution Win ADK installation files and other files to the new ITMS server
STEP 5. Redirect the CEM clients to the new ITMS server
STEP 6. Redirect the site servers to the new ITMS server
STEP 7. Check the communication status between the client computers and the new ITMS server
Step 8. Upgrade Symantec Management Agent, site server plug-ins, solution plug-ins
In the Symantec Management Console, go to Reports > Notification Server Management > Agent, and open the ITMS Plug-ins status report to identify the required upgrade policies. You can select multiple policies and enable them at once.
KB 257157 "Migrating a stand-alone ITMS 8.5 RU4 to the latest ITMS (8.6 or 8.7) Version using new hardware and a new host name for Notification Server"