HOW TO: Download Encryption Desktop Client Installers in Symantec Encryption Management Server 3.x

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Article ID: 180244

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This article describes how to download the Encryption Desktop client installers form Encryption Management 3.x.

The Encryption Management Server acts as a deployment manager for your Encryption Desktop deployments. You create Encryption Desktop client installers with the features and settings that support your organization's security requirements, then distribute those client installers to your end users.

Encryption Management Server allows you to create custom client installers for each user policy you create on the server. If you do not create a custom user policy, then the Internal Users: Default policy is the only policy you can apply to your Encryption Desktop users. Prior to downloading the client installers, you must configure the settings on the Encryption Desktop screen for the custom user policy.

Creating an Installer with Auto-Detect Policy

  1. Login to the Encryption Management Server administrative interface.
  2. Click Consumers.
  3. On the Groups card, click Download Client. The Download Symantec Encryption Clients screen is displayed.
  4. In the Client field, select Symantec Encryption Desktop.
  5. In the Platform field, select Mac OS X, Windows 32-bit, or Windows 64-bit, as appropriate.
  6. Make sure the Customize check box is selected.
  7. Select Auto-detect Policy.
  8. In the Symantec Encryption Server field, type the Encryption Management Server you want the application to interact with.
    The Encryption Management Server you are using to create the installer is listed by default.

  9. In the Mail Server Binding field, the * wildcard character is the default setting. The client will bind automatically to any mail server. Mail policy will be enforced for any mail server to which the client connects. You can also use the wildcard as follows: *, *.example.com, and example.*.com. Customized client installations will not work without mail server binding.
     

    Note: In the Mail Server Binding, you can type the name of a specific mail server you want bound to that Encryption Management Server.
    You must have a mail server defined unless your users read mail directly from the Encryption Management Server via POP or IMAP.


  10. Click Download.
  11. When prompted, select a location and click Save.
  12. Distribute the Encryption Desktop installer to your users and have them install it on their systems. Once installed, Encryption Desktop coordinates with the Encryption Management Server and associates the user to the correct user policy.

 

Creating an Installer with Preset Policy

Caution: Use this option carefully; most product features do not work in this mode.
  1. Login to the Encryption Management Server administrative interface.
  2. Click Consumers.
  3. On the Groups card, click Download Client. The Download Encryption Clients screen is displayed.
  4. In the Client field, select Symantec Encryption Desktop.
  5. In the Platform field, select Mac OS X, Windows 32-bit (Vista, XP, 2000), or Windows 64-bit (Vista, XP) as appropriate.
  6. Make sure the Customize check box is selected.
  7. Select Preset Policy, then select the policy you want your Encryption Desktop users to be linked to from the drop-down menu.
    If you have not created any custom user policies, then the only entry in the drop-down menu is Default.
     
    Note: You can also select to Embed Policy into the installer. In this case, there is no connection between the client and the Encryption Management Server. The client never receives any updated policy information from the Encryption Management management server, even if the policy is updated on the server side. This is available in Encryption Desktop for Windows only.
     
  8. In the Symantec Encryption Server field, type the Encryption Management Server you want the application to interact with.
    The Encryption Management Server you are using to create the installer is listed by default.

  9. In the Mail Server Binding field, the * wildcard character is the default setting. The client will bind automatically to any mail server. Mail policy will be enforced for any mail server to which the client connects. You can also use the wildcard as follows: *, *.example.com, and example.*.com. Customized client installations will not work without mail server binding.
     
    Note: In the Mail Server Binding, you can type the name of a specific mail server you want bound to that Encryption Management Server.
    You must have a mail server defined unless your users read mail directly from the Encryption Management Server via POP or IMAP.

  10. Click Download.
  11. When prompted, select a location and click Save.
  12. Distribute the Encryption Desktop installer to your users and have them install it on their systems. Once installed, Encryption Desktop coordinates with the Encryption Management Server and associates the user to the correct user policy.