How to reset my password on Broadcom support portal?


Article ID: 144158


Updated On:


Support Portal Licensing-CA


How to reset my password on Broadcom support portal?


To reset password, go to, click on login drop-down and select "Forgot Username/Password" as shown in the picture below or go to link


Enter your registered email address and click on submit.



An email with a temporary password and the activation link will be sent. The email will be sent from [email protected] with the title [EXT] Portal Password Reset.

NOTE: If you did not get this email please check your spam/junk or corporate spam folder. If you still did not get the email, ask your email admin to allow emails from and resend the email again.

Sign in with the email address and fill in the old password field with the temporary password received.

Note: Please ensure there are no trailing or preceding space in the password field.



To change your password, enter the old password (Temporary password received) and the new password.


For any assistance, please contact Broadcom Customer Care Team or submit your request using Customer Care Web Form.