How to reset my password on Broadcom support portal?


Article ID: 144158


Updated On:


Support Portal Licensing-CA


How to reset my password on Broadcom support portal?



Broadcom’s authentication service provider URL is changing from March 14, 2021, as follows:

Current URL:
New URL:

Maintenance schedule is:

Start Date: March 13, 2021, at 09:00 UTC
End Date: March 14, 2021, at 09:00 UTC

Click here to keep up-to-date during the maintenance, including when maintenance has successfully completed.

Action Required from 09:00 UTC on March, 14th for Federated Single-Sign On (SSO) Customers.  click here for details.


Support Portal Password Issues

To reset password, go to, click on the login drop-down and select "Forgot Username/Password" as shown in the picture below or go to link


Enter your registered email address and text from image and click on submit.


An email with a password reset link will be sent to end-user and user can reset it from there. 

NOTE: If you did not get this email please check your spam/junk or corporate spam folder.
            If you still did not get the email, then, ask your email admin to check and allow emails from and resend the email again.
            If still need assistance, then, 
please contact Broadcom Customer Care Team or submit your request using Customer Care Web Form.


SaaS Product Password Issues

If you are having password issues on a specific product click here