Which situations cause the Microsoft Project (MSP) Project Save failed
error message when integrating with Clarity? How can you identify the cause / troubleshoot?
Check the app-ca.logs for related errors/warnings that can help to pointing to root cause
Below are a list of known issues related to this error. You can see if there are matches based on the symptoms and error in the app-ca.logs
ImportTaskProcessor.doProcess(): Illegal Task Start and/or Finish dates
" in app-ca.logsmportTaskProcessor.doProcess(): Illegal Task Start and/or Finish dates
" in app-ca.logs<task> in <Project Name> cannot be completed in the time allocated..
"ImportTaskProcessor.doProcess(): Illegal Task Start and/or Finish dates
" in app-ca.logsImportTeamProcessor.doProcess(): Referenced Resource record (UNIQUE_NAME=<User1>) does not exist referenced
" in app-ca.logsReach out to Broadcom support for assistance. Providing the below will help expedite troubleshooting:
See also MSP Integration - Known Issues