In the event an Edge needs to be returned to VMware for further investigation, VMware support may request additional information about the issue. The information required may vary from one issue to another, therefore each article will include a list of questions that should be answered prior to opening a support case.
Console errors:
[507316.780223] EXT4-fs: 303954 callbacks suppressed
[507316.780225] EXT4-fs (sda5): previous I/O error to superblock detected
[507316.791489] EXT4-fs (sda5): I/O error while writing superblock
[507316.791490] EXT4-fs (sda5): I/O error while writing superblock
[507316.791500] EXT4-fs (sda5): I/O error while writing superblock
[507316.791543] EXT4-fs (sda5): previous I/O error to superblock detected
[507316.791549] EXT4-fs (sda5): I/O error while writing superblock
[507316.791604] EXT4-fs (sda5): I/O error while writing superblock
[507316.791622] EXT4-fs (sda5): I/O error while writing superblock
[507316.791641] EXT4-fs (sda5): I/O error while writing superblock
[507316.791655] EXT4-fs (sda5): I/O error while writing superblock
[507317.297948] EXT4-fs error (device sda7): __ext4_find_entry:1585: inode #2: comm vc_procmon: reading directory lblock 0
[507317.308783] EXT4-fs (sda7): I/O error while writing superblock
[507320.962202] scsi_io_completion_action: 1127010 callbacks suppressed
[507320.999251] print_req_error: 1423784 callbacks suppressed
[507320.999253] blk_update_request: I/O error, dev sda, sector 4242688 op 0x0:(READ) flags 0x80700 phys_seg 2 prio class 0
[507320.999263] blk_update_request: I/O error, dev sda, sector 4274888 op 0x0:(READ) flags 0x3000 phys_seg 1 prio class 0
[507320.999286] blk_update_request: I/O error, dev sda, sector 4242432 op 0x0:(READ) flags 0x80700 phys_seg 31 prio class 0
[507320.999290] blk_update_request: I/O error, dev sda, sector 4242680 op 0x0:(READ) flags 0x3000 phys_seg 1 prio class 0
VCO events errors:
Look for: "EDGE_DISK_IO_ERROR" or "Remounting filesystem read-only":