Guide to the Front LED Status Light of a VMware SD-WAN Edge
Article ID: 333934
Updated On:
Products
VMware SD-WAN by VeloCloud
Issue/Introduction
This article aims to be a guide to the front LED status light on the tabletop version of the VMware SD-WAN Edge. This includes Edge models 500, 510, 5x0 (520/540), and the 6x0 line. For the 500 and 5x0 (520/540), this light is shaped like a cloud. For the 510 and 6x0 line (610, 620, 640, and 680), this light is a simple LED.
The first part will cover the five possible LED colors.
In the second part, we provide a table that decodes what each color means in combination with whether the light is solid or flashing on/off.
The first part will cover the five possible LED colors.
In the second part, we provide a table that decodes what each color means in combination with whether the light is solid or flashing on/off.
Cause
The tabletop VMware SD-WAN Edge models can display 5 different LED colors:
Note: These pictures were all taken in a well lit room using different levels of exposure and focus. This was done to capture the color as close to the human eye as possible.
- Blue
- White
- Red
- Green
- Yellow
Edge model 510 and 6x0 (610, 620, 640, and 680):
| White | The LED may naturally look cyan / light blue |
| Blue | The LED is deep blue. |
| Red | Bright Red color. |
| Green | Very bright and deep green color. |
| Yellow | The LED may naturally appear as a light green, as opposed to the vibrant green shown previously. |
Edge model 5x0 (520, 540):
| White |
The cloud may have a few portion in light blue.
The rest will be white. |
| Blue | Deep blue light all throughout. |
| Red | Red color. |
| Green | Bright and vibrant green color. |
| Yellow | The LED may naturally appear as a pale green, compared to the actual green light. |
Note: These pictures were all taken in a well lit room using different levels of exposure and focus. This was done to capture the color as close to the human eye as possible.
Resolution
LED Status codes:
| Color | When(*) | Meaning | Platforms | Notes / Exceptions |
| Solid White | Powering On | Edge powering up. | 500, 510, 5X0, 610, 6x0 | The 500 has an initial delay of about 10 seconds without a light. |
| Flashing Red | Powering On | Unable to boot software. | 510, 5X0, 610, 6x0 | |
| Pulsing Blue | Powering On | Unit will be hard-reset to factory software and configuration. | 510, 5X0, 610, 6x0 | Hold reset button until cloud is flashing blue. |
| Flashing White | Booting Up | Edge Software Initialization (bootup) in progress. | 510, 5X0, 610, 6x0 | |
| Pulsing Blue | Booting Up | Edge Software and Configuration being reset. | 510, 5X0, 610, 6x0 | On the 500, the LED will show solid white for a few seconds, and then flash blue. |
| Pulsing Blue | Operating | Edge Activation Software Update in progress. | 500, 510, 5X0, 610, 6x0 | |
| Flashing White | Operating | "Identify" operation in progress. | 500, 510, 5X0, 610, 6x0 | 60 seconds only. |
| Solid Red | Operating | No Internet Connectivity or reboot/shutdown in progress | 500, 510, 5X0, 610, 6x0 | Note: When an Edge is booting up, there will be a ~30 second period when the LED is solid red. This temporary loss of internet connectivity is the result of the Edge dataplane service loading as part of the boot process. The dataplane controls the Edge's routed interfaces, and until that service loads, Edge's interfaces will be down and not able to use the connected WAN link(s). |
| Solid Yellow | Operating | Limited Internet Connectivity | 500, 510, 5X0, 610, 6x0 | Internet connectivity but deactivated or unable to reach VeloCloud gateway service. |
| Solid Green | Operating | Full Internet Connectivity, device activated and communicating to the VCO (Velocloud gateway) | 500, 510, 5X0, 610, 6x0 | Internet and VeloCloud gateway connectivity. |
| Solid Blue | Operating | Standby mode in High-Availability configuration. | 500, 510, 5X0, 610, 6x0 |
(*)NOTE:
"Power On:" The unit has just been powered on
"Booting Up:" The unit has located its software and is initializing itself
"Operating:" The unit has initialized its software and is operational
USB LEDs
| Color | When(*) | Meaning | Platform | Notes / Exceptions |
| Solid Yellow | Operating | USB modem inserted but not connected | 500 | |
| Solid Green | Operating | USB modem inserted and connected to the Internet | 500 |
WIFI Access Point LED
| Color | When(*) | Meaning | Platform | Notes / Exceptions |
| Solid Green | Operating | Wifi Access point broadcasting | 500 |
Port LEDs (RJ45 and SFP)
| Platform | RJ-45 Left side | RJ-45 Right side | SFP Left side | SFP Right side | Notes |
|---|---|---|---|---|---|
| Edge 510 | Blinking GREEN (all link speeds) | Solid AMBER = 1000bT Solid GREEN = 100bT | N/A | N/A | The "AMBER" color on the RJ-45 is more like "orange" color |
| Edge 5x0 | Blinking GREEN (all link speeds) | Solid AMBER = 1000bT OFF = 100bT | Flashing GREEN: 1Gbps | OFF | The "AMBER" color on the RJ-45 is more like "orange" color |
| Edge 840 | Blinking YELLOW (all link speeds) | Solid AMBER = 1000bT Solid GREEN = 100bT | Blinking GREEN (all link speeds) | The "AMBER" color on the RJ-45 is more like "orange/red" color | |
| Edge 610 | Solid GREEN = 1000bT Solid AMBER = 100bT | Blinking GREEN (all link speeds) | Blinking GREEN (all link speeds) | ||
| Edge 6x0 | Solid GREEN = 1000bT Solid AMBER = 100bT | Blinking GREEN (all link speeds) | Blinking GREEN (all link speeds) | 1Gbps on SFPs should show a link color of yellow. This is a known issue. | |
| Edge 2000 | Solid AMBER = 1000bT Solid GREEN = 100bT | Blinking YELLOW (all link speeds) | Top LED Blinking GREEN: all speeds Bottom LED Solid YELLOW: 1Gbps Bottom LED Solid GREEN 10Gbps | Top/Bottom only | |
| Edge 3x00 | Solid GREEN = 1000bT Solid AMBER = 100bT | Blinking GREEN (all link speeds) | Top LED SFP3/4 Solid YELLOW: 1Gbps Top LED SFP3/4 GREEN: 10Gbps Bottom LED SFP3/4 Blinking GREEN: All speeds | SFP 1/2 is a Single Arrow LED: Blinking YELLOW: 1Gbps Blinking GREEN: 10 Gbps | The 3x00 has a different SFP LED configuration for the NDC (SFP3/4) and the motherboard (SFP1/2) ports. |
Additional Information
Impact/Risks:
This article does not cover the rack mounted Edge models--i.e. the 840, 1000, 2000, 3x00 models. These Edge models do not make use of the front LEDs.
This article does not cover the rack mounted Edge models--i.e. the 840, 1000, 2000, 3x00 models. These Edge models do not make use of the front LEDs.
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