This article explains how to update your profile on the support portal. Keeping your profile current ensures you receive timely and relevant support, personalized product downloads, and an improved experience across all Broadcom portals (Support, Partner, and Education).
Support portal
At this time, the option to edit the "User information" tab is unavailable in the Broadcom Support portal "My Profile page"
Our teams are aware of the issue and actively engaged in resolving this issue for all customers.
We request your patience while this issue is fixed and apologize for any inconvenience this may have caused.
In the meantime, if you need to update your profile information, such as your first name, last name, or company name, please contact Broadcom customer care. Refer, Contact Broadcom support