Where can I check the agent upgrade status in the Symantec Management Console?

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

Where can I check the agent upgrade status in the Symantec Management Console?

Environment

Release: 8.7

Resolution

Refer to the following article:

"How to see what clients are not up-to-date with the plug-ins latest version" (KB 274349)

 

There are a couple of ways to do this:

1. In the Management Console go to Reports>All Reports>Notification Server Management>Agent>Agent Version

or

2. In the Management Console go to Manage>Computers

Additional Information

"How to display all the Agent plug-in policies in one single place" (KB 251779)
"Report that shows what plug-ins need to be upgraded" (KB 271660)
"Best Practice: How to remediate systems where an Agent Plugin is not upgrading on some systems" (KB 240611)