Test Data Manager Upgrade Review
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Test Data Manager Upgrade Review

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Article ID: 239718

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

If you are planning to upgrade Test Data Manager (TDM), and would like help reviewing your upgrade and back out plans, the Support team has created a questionnaire/form to help you plan and document your upgrade.

Environment

All supported Releases of Test Data Manager

Resolution

Step 1: Form Completion

  1. Complete the attached form with as accurate detail as possible.
  2. If the form is missing any important information for your specific environment, let Support know. 

Note: If you plan to upgrade more than one environment, such as Development, QA, or Production, fill out a separate form for each environment.

Step 2: Open a Support Case

  1. Once you have completed the form, open a Severity: Low - 4 Support case, asking support to review the upgrade plan with you.
  2. After Support completes the upgrade review, the Support case will be closed.
  3. If you experience any issues during your upgrade, open a new support case, detailing the problem.

Additional Information

TDM Product Documentation:

Knowledge Base Articles:

Attachments

1650316418823__TDM_Upgrade_Runbook.xlsx get_app