Known causes of API Errors reported in Clarity, typically in the following areas: Clarity Modern / New User Experience (UX/UI) and Clarity Rally Integration/Sync
The errors are generic and this is not a complete list, but we will keep adding to this list so continue to check back if you run into any additional errors. You can also search for all related articles for API errors at: https://casupport.broadcom.com/. See Known Clarity issues: Tips in using Self Service. Our Knowledge base system is updated continually with new and updated articles.
See also: Clarity frequently reported issues