API errors - known causes for Clarity

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Article ID: 126420

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Known causes of API Errors reported in Clarity, typically in the following areas: Clarity Modern / New User Experience (UX/UI) and Clarity Rally Integration/Sync

Resolution

API-1002

API-1003

API-1004

API-1005

API-1006

API-1007

Cost Plans

Picklists

Projects

Rally Integration

Resources

Status Reports

Sub Objects

Tasks

Timesheets

To Dos

API-1011

API-1018

API-1019

Group by

Picklists

Projects

Rally Integration

Status Reports

Timesheets

API-1021

API-1022

API-1029

API-1030

Additional Information

The errors are generic and this is not a complete list, but we will keep adding to this list so continue to check back if you run into any additional errors. You can also search for all related articles for API errors at: https://casupport.broadcom.com/See Known Clarity issues: Tips in using Self Service. Our Knowledge base system is updated continually with new and updated articles.

See also: Clarity frequently reported issues