After relaunching Agile Designer, I received the following error message:
AgileDesigner.exe: Start Error
One of the following licenses is required:
- CodeMeterAct 5000362:7
Failure Reason: Codemeter license server not found: Error 101
I did restart my VM (Virtual Machine) recently. Also, I have concurrent licensing, but there are plenty of available licenses for use.
If you were disconnected from your concurrent license server and then try to launch ARD, you will receive this error message. You can be disconnected from your license server if either machine/VM/server was restarted or if the IP address changed.
CA Agile Requirements Designer (ARD)- Agile Designer
You will need to go into the Web Admin and re-connect your instance of CodeMeter to the concurrent license server.
These directions (under 'Set up the User Machines' section) will outline with screenshots how to do this: https://support.ca.com/us/knowledge-base-articles.TEC1210697.html
If you experience any further issues, please open a support case by going to https://support.ca.com/or http://www.ca.com/us/services-support/ca-support/contact-support.html.
Please provide your CodeMeter and CmDust logs if you are still having a license issue. Below is how to get them:
The CodeMeter (license) logs will be sent to C:\ProgramData\CodeMeter\Logs
We would also look at the CmDust log file for licensing issues.
1. Open CmDust using the "Start | All Programs | CodeMeter | Tools" menu item.
2. Press "Windows" key to open Start screen | Type "CmDust" | Press "Enter" key. The result of the program execution is written to the text file CmDust-Result.log and saved to the user directory which automatically opens when starting CmDust.
3. Alternatively, you are able to use the command line application cmu to create a log file.