This document will explain how to delete any unnecessary, old, or expired licenses for Agile Requirements Designer (ARD) so that they no longer show in CodeMeter Control Center (CC) or WebAdmin. This same process also applies to license containers. Deleting old license entries using the steps in this document is often helpful while troubleshooting ARD licensing issues. It also ensures that whatever new license is applied is the only one ARD looks for when the product launches.
Here are some situations where you would want to delete licenses or license containers:
A license container is like a template for the ARD license key. In most cases, you want to have the 'AgileDesigner' license container. All containers start with a '32767' number and will have a gray icon next to them in CodeMeterCC. License containers are needed when applying a new offline or online license. For user machines with concurrent licenses, you will not need a license container. With ARD 2.7+, this is deleted automatically in the License Activation Wizard when you use it to connect to a concurrent license server. If you are using ARD 2.0-2.6, you will have to delete it manually. Activated licenses for ARD all start with a '128' number and will have a blue icon next to them in CodeMeterCC. Screenshot example is below:
Release : 2.10+
Component : CA Agile Requirements Designer
If you have any other license containers besides 'AgileDesigner' in CodeMeterCC, such as 'AgileDesignerUnb', 'AgileDesigner-Trial', or 'AgileDesigner-Offline', we suggest deleting them to avoid confusion and future issues.